As mentioned in previous posts, many clients are struggling with the upgrade to Documentum 6.5. Typically, the upgrade of the Documentum components are only one piece of what can be a difficult puzzle. Upgrading servers, operating systems, databases, and document manipulation services all add a level of complexity and coordination. This post will highlight typical […]
Upgrading your Webtop 5.3 Application NOW to simplify your 6.5 upgrade later
As evidenced during EMC World and at our clients, the decision to upgrade to Documentum 6.5 has proven itself more difficult than previous upgrade decisions. While the back-end migration can be fairly straightforward, most users are struggling with the cost, effort and risk of upgrading the front-end Webtop application. As one client put it: “I […]
TSG HPI Alfresco Webinar Registration
“How to Gain High Performance from a Simplified ECM Search Interface” On September 1, 2009, we will be co-hosting a webinar with Alfresco. We will be discussing our approach to address common search interface issues and how our simplified search solution, HPI, will help better realize the value of your Alfresco system. Sign up for the […]
Alfresco Consulting
Alfresco Strategic Partner Alfresco is the leading open source ECM repository leveraging best of breed open source technologies and enterprise scalability. Founded in 2005, Alfresco has quickly become a disruptor in the ECM market, making it a viable alternative to traditional legacy ECM vendors. Read the Doculabs Vendor Review of Alfresco here. As one of the […]
Compliance Demo Series
See how the Alfresco Content Accelerator for Policy & Procedure Management Solution works from start to finish In this Compliance Demo Series, we look at how the solution is used to control documents in a real-world scenario. Let’s say we want to make a change to a Standard Operating Procedure (SOP). How do we go […]
Documentum OR SharePoint for Complaince? Thoughts on a mixed approach.
I was at a client yesterday that was struggling in regards to a strategy of SharePoint or Documentum for a compliance application. Complaince is an application that involves control of many documents to insure that the correct approved documents are used at the correct time and can be confirmed during an internal or regulatory audit. […]
Alfresco Sales Kick-off Thoughts
TSG just got back from the 2011 Alfresco Sales Kick-off event in Orlando last month. This post will discuss some of our thoughts in regards to the Alfresco team, product updates and partners.
Documentum Case Management – Client Experience – How to Get Started
We just finished a two day strategy session for a client in the heavy equipment industry. Having completed a number of efforts with document scanning and report capture, the client was looking to outline a strategy for Documentum going forward. This post will discuss our experience and thoughts on how to introduce the concept of […]
OpenContent Contract Management
Speed up contract authoring and easily track redlined changes. Leveraging portions of OpenContent Search and OpenContent Forms, the OpenContent Contract Management Solution also combines best of breed integration with leading vendors like HotDocs, WorkShare Compare and DocuSign. Areas of contract management include: Authoring and negotiation Baseline management Commitment management Communication management. Contract visibility and awareness Document management […]
Documentum and Alfresco – Evolution of the HPI Desktop for Case Management by Insurance Clients
One of the more popular uses of HPI within our Documentum or Alfresco client base is for case management, specifically insurance clients. Some of our previous posts have included an interview with a claims processing user as well as other general posts. We also have multiple videos about insurance implementations and related folders in our learning […]
TSG Learning Zone Updated with HPI 2.1 Demos!
We have updated the TSG Learning Zone with videos showing off the latest HPI 2.1 release. Click here to access the Learning Zone. Be sure to view the following short (1-3 minute) videos to see the major functionality the HPI provides. See the list below for links to the individual demos, as well as a […]
Documentum or Alfresco – Insurance – extending existing data driven systems
Recently, TSG has seen an increase in the number of insurance clients looking to extend or replace components of their existing policy or claim systems with document management capabilities. Many of our recent insurance related posts have been focused on claim processing , policy and claim management as well as migration approaches like our recommendation for a rolling migration. For […]
Documentum – EMC World 2015 – Overall ECD Product Vision and Roadmap – Ahson Ahmad and Mark Arbour
Earlier this week, we wrote about the Documentum Platform Roadmap. We, along with many other attendees, mistook the first day’s session as the overall roadmap rather than just the Documentum Platform. This post will describe the overall Roadmap and present our thoughts.
Documentum or Alfresco – TSG Government Solution
In the past few years TSG has added several government clients to our solution portfolio. Building on this work we have developed a Government Solution focusing on the case management strengths of HPI and the document review and approval capability of Active Wizard. This post will present our plan for our Government Solutions posts.
Alfresco Consulting – What makes TSG different?
Over the last two quarters, TSG has acquired multiple Alfresco clients that had initially purchased both Alfresco software and services from a different Alfresco consulting firm. With Alfresco turning 10 years old, we predict that more and more mature Alfresco customers will be looking “What’s Next” and may consider switching their Alfresco consulting partner. One of the […]
EMC World 2016 – Vision and Road Maps – EMC Documentum Platform
Began EMC World on Monday morning at 8:30 with Patrick Walsh and Tara Shaw presentation on the Documentum road map. Had to miss the Documentum 7.3 technical session but hoping to capture that content from one of our clients (very similar – thanks Mark!!). This post will present thoughts on the session.
EMC World 2016 – Day 2 – ECD Roadmap and Vision
A two hour ECD Roadmap session was the bulk of the second day as the morning was partner meeting and other EMC presentations. This post will present our thoughts on the roadmap.
Documentum, SharePoint, Alfresco – Document Control for Life Sciences
We wanted to thank Rich Medina from Doculabs for a nice mention of our Complaince Solution/HPI in his post on How to select a Life Sciences Document Management Solution. We agree with Rich that “the emergence of non-Documentum options as serious candidates to manage controlled documents in the life sciences industry” is something we are seeing more […]
SharePoint – Adding ECM Structure
While majority of the work we do is Documentum or Alfresco related, we recently had the opportunity to help a client re-structure their SharePoint implementation. They are a small company that adopted SharePoint several years ago, however, they were unhappy with how the system was being used (or in essence not being used). Each user […]
Active Wizard Flex Interface – Upcoming Enhancements
One of our current Active Wizard clients is making the move from the classic ActiveFlow component of the Active Wizard to the new Flex-based ActiveFlow component, for filling out their forms. The Flex ActiveFlow is based on our AWLite product and as mentioned in a previous post, allows for a streamlined interface that is more user-friendly and intuitive.
EMC World 2010 – Day 3 – Thoughts on Software Development Kits (SDK) and Documentum
During the EMC Documentum Clients Overview: The New Face of ECM, the presenters (and supporting EMC product managers) were pretty open and honest about what the various “My Documentum” interface tools being configurable but not a development platform. The “My Documentum” suite, for those not familiar, includes solutions for integration with Outlook, Applications (like Word, […]
Alfresco Lunch and Learn Summary
Thanks to everyone who attended the Alfresco Lunch and Learn at TSG offices on April 28th. The attendance was great, and there were lots of great discussions during lunch. There was common theme of users looking to replace existing ECM repositories and looking to Alfresco as a potential replacement. Special thanks to Jary Carter, Nancy […]
Documentum and Alfresco – Date and Time Zone Updates for HPI
When working with two clients this past week, the issue of dates and time zone display came up. Dates are stored on the server in the server time zone (UTC, for example) but when the date is displayed through HPI, web browsers display the date according to the local time zone settings set in Windows. In some […]
Documentum, Alfresco or Hadoop Annotations : Feature Updates for OpenAnnotate 2.5
Over the last six years, OpenAnnotate has evolved from supporting only simple annotations to gradually supporting all XFDF features as well as additional collaboration capabilities. Driven by our clients, OpenAnnotate has added a variety of different functionality including collaboration, highlighting, indexing, and redaction. With a modern approach, OpenAnnotate has successfully replaced numerous legacy annotation tools including Documentum’s PDF Annotation Services […]
Alfresco Claims Processing – Product Roadmap and Future Vision
Last week, TSG conducted a product briefing for some select clients. One of our large Alfresco claim processing clients, currently leveraging the TSG Policy and Claim solution for Alfresco, Documentum or Hadoop, was an active participant and brainstormed on their current and future needs. This post will highlight those conversations and vision as well as […]
Documentum or Alfresco – Proximity Date Searching with HPI
It’s a common requirement for our clients to have the ability to search on a date field in relationship to today’s date rather than a specific date range. This is very useful for the following search scenarios:
Documentum – EMC World 2015 – What’s New, What’s Next: Documentum Platform Roadmap – Patrick Walsh
One of the most heavily attended sessions is always the roadmap presentations. It is a packed room (could have used a bigger room – probably 120 folks with 30 standing) right after lunch and before Rohit’s keynote. This post will present our quick review of the roadmap with some thoughts on how it compares to […]
2017 ECM Thoughts and Predictions as well as recap of 2016 postings
With the beginning of 2017, it is time for our annual thoughts from our blog from 2016 as well as the ECM industry in general. Biggest news of the year – Dell purchases EMC, OpenText purchases Documentum from Dell Clearly the biggest news of the year for our readers was the purchase by Dell of […]
TSG Reviews – Alfresco 5.1.1 Released!
TSG has been eagerly awaiting the release of Alfresco One Enterprise 5.1.1, which landed on July 20th. We’ve had a few weeks to play around with the latest release and this post will summarize our thoughts.
AWS with DynamoDB for Content Management – Reference Architecture & Cost Estimate
TSG has recently been working with multiple clients who are considering whether to deploy their Content Management platform in the Amazon Web Services (AWS) cloud instead of on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses?” This […]
Can You Create ECM Innovation with Legacy Tools? – Document Strategy Guest Contributor
Dave Giordano, President and Founder of TSG, was invited to be a guest contributor for the Document Strategy blog. The following is a re-publish of his first article covering innovation in the ECM space. Read the original post here.
Documentum or Alfresco Reporting – Big Data to the Rescue
We commonly see clients struggle with reporting requirements from their ECM platform, whether that be Documentum, Alfresco or any other ECM repository. While typical ECM repositories have a relational database included in the infrastructure, the database is typically difficult to navigate with typical SQL based reporting tools. This post will discuss how TSG has been […]
Improving Alfresco Versioning – Demonstration in Share
Check out this short demo for a preview of how TSG’s new Chain Versionable module works with documents in the Share interface. This new module allows Alfresco to treat each version in the repository as a first class citizen, which allows a single search to return multiple versions and each version can have it’s own […]
Moving off of Documentum – OpenText Marketing goes on the defensive
Some interesting back and forth on CMSWire over the last two weeks around Documentum and OpenText. On October 11th, Joe Shepley from Doculabs posted on planning an exit strategy from Documentum. On October 26th, Stephen Ludlow, Senior Director, Enterprise Product Marketing, OpenText, was interviewed with his thoughts on Joe’s article. This rather long post will present our […]
OpenContent Support
TSG works with you to get the most from your ECM investment. OpenContent Management Suite provides users of Enterprise Content Management (ECM) systems with a highly configurable interface to find and retrieve documents. Leveraging a powerful web services layers, it can easily integrate with Alfresco, Documentum, DynamoDB or Hadoop. Each module of the OCMS has […]
OpenContent Solr Services – New TSG Product Offering
As part of our campaign to make Documentum better, TSG is announcing the formalization of our OpenContent Solr Services as well as some new features that we are adding to our work with Solr. We have been working with Lucene and later Solr for over 12 years but have recently discovered several client scenarios and […]
Artificial Intelligence, Machine Learning and Robotic Process Automation – What are some of the opportunities for ECM?
TSG just finished our quarterly manager meeting where one of the focal points includes updating our product roadmaps. With some great brainstorming amongst our team, as well as some coaching from Alan Pelz-Sharpe, some of our more interesting work this year will focus on learning systems and automation. This post will present our thoughts and […]
Building a Case Management Interface in Under 20 Minutes
A few weeks ago, we compared building a search interface using OpenContent Management Suite vs. Alfresco’s ADF framework. In the post, we were able to configure a search interface in OCMS in less than 10 minutes. For this post, we will look at building a Case Management interface in OCMS.
ECM Large Repositories – Volume Testing With the TSG Test Harness
One of the more interesting achievements of the TSG 11 Billion Document benchmark was our ability to quickly load a large repository and test performance for search and retrieval performance as well as concurrent usage. For those clients considering developing a large repository of documents, TSG now has both the experience as well as additional […]
Documentum or Alfresco – Gmail integration for Case Management – TSG/HPI Labs
Many of our clients are leveraging Gmail as a replacement for hosting their own email servers. As we have often mentioned, we are seeing more and more email integration, specifically in our case management scenarios. This post will discuss our TSG Lab efforts to integrate Gmail with HPI for ingestion of emails and attached content.
Documentum – Do More with OpenContent and OpenAnnotate
Even though TSG is now part of the Alfresco family, Alfresco remains 100% committed to continuing to support Documentum users’ ability to leverage TSG’s OpenContent and OpenAnnotate products to make Documentum better. OpenContent and OpenAnnotate can easily improve the user experience of Documentum. This post will include a high-level video along with additional links to […]
Hadoop – OpenContent/HPI Product Plans
The first step in supporting all of the TSG products on Hadoop is building our OpenContent REST Web Services layer to access Hadoop in the same manner we access Documentum, Alfresco and other content management systems. This post will present our plans and timelines for OpenContent along with associated TSG solutions.
Alfresco – ADF and OpenContent Contributor Comparison
In the last post of our ADF and OpenContent Management Suite (OCMS) comparison series, we compared how Search works in ADF vs. OCMS. As we’ve done previously with our comparison series blog posts, (Alfresco Share and Documentum) for this next post we’ll turn our attention to the contributor interface. Specifically for contributors and authors, we’ll […]
HPI Dashboard Overview
The HPI Dashboard has undergone some extensive changes in the 2.2 release of HPI. This post will detail the latest and greatest HPI Dashboard.
Supporting Controlled Document Versioning in Alfresco
A key part to any document management system is the ability to version documents. In most cases, the ability to provide minor (1.1 to 1.2), major (1.0 – 2.0) versioning, view version comments, and revert to previous versions is acceptable. However, for controlled documents tied to regulatory mandates, more functionality, specifically in regards to versioning, […]
Documentum Migration – "Two-Step" Bulk Load versus a "One-Step" Migration Approach
Recently, we have seen an uptick in the number of requests for OpenMigrate support for migrating from Documentum to either another Documentum repository or a new repository like Alfresco or M-Files. Many times clients will opt to use a vendor supplied bulk upload tool as part of the migration and use OpenMigrate simply to dump […]
Products
TSG Products – “What’s Next for Enterprise Content Management” Has your organization struggled with ECM products that deliver a slightly enhanced “file manager” solution for every scenario? Looking for ways to add modern capabilities to your ECM infrastructure? Tired of paying maintenance and support for ECM interfaces that are “no longer being invested in?” Looking […]
Alfresco Case Study – New York Philharmonic
Helping Digitize and Preserve Valuable American Music Archives New York Philharmonic is the oldest symphony orchestra in the United States and the third oldest in the world. The Philharmonic Archives is one of the oldest orchestral research collections in the world that traces the 200-year history of the Philharmonic. TSG assisted NY Philharmonic in digitizing […]
OpenContent Forms
Making Workflow Work – Dynamic Workflow with Smart/Dynamic Forms Well documented clients recognize the impact of form and workflow on their document management application. Too often workflow doesn’t really work as it is difficult to set up and even harder to maintain. Forms suffer similar issues as building them can be a technical, rather than […]
OpenContent Corporate Forms
Manage Forms and Approvals throughout the Organization OpenContent Corporate Forms allows organizations to electronically submit and approve any from any device connected to the network. Rather than rely on out-dated client side components, the Corporate Form solution provides for web-based access and has been used successfully by large companies for all types of forms including […]