Enhance your existing Claims Management System with powerful Content Management Historically, Claim Operating Systems have been powerful solutions used by insurance companies to manage all aspects of a claim. Systems like Guidewire, Salesforce, Duck Creek and more often custom systems, are instrumental in making an enterprise run. Over the years, as technology has improved (mobile […]
OpenContent Batch Records
Author-Centric Electronic Batch Records OpenContent Batch Records, built upon OpenContent Search provides regulated clients with an easy to use suite for collecting, capturing, and storing all of the information required for 21 CFR compliant batch records. It provides the following benefits: Centralization of all facets of the batch records process into your existing Documentum or […]
Life Science Solutions
Life Science Industry Experience Technology Services Group’s has extensive experience with the life science industry dating back to our first client, a large Midwest pharmaceutical company, back in 1996. TSG continues our relationship to this day with this pharmaceutical client and many other pharma companies. Our success with life science clients can be attributed to […]
Documentum Upgrades
Using our proprietary upgrade methodology, TSG helps clients develop the best upgrade strategy for their OpenText Documentum installation. TSG typically shares different upgrade options and scenarios based on our experience and best practices that can include: Weighing the pros and cons of different strategies to upgrade not only core infrastructure but also your integrated applications. […]
HBase
Leveraging HBase/Hadoop for ECM TSG has been leveraging open source tools for our Enterprise Content Management clients since our founding in 1996. In addition to working with commercial vendors like Alfresco, we have seen open source technologies like Solr/Lucene replace traditional relational database vendors like Oracle or full-text search vendors including Verity. Access a free whitepaper […]
Alfresco Case Study – Canadian Museum of Human Rights
Alfresco creates collaborative experience at Canada’s interactive Human Rights Museum The Canadian Museum for Human Rights is the first museum in the world solely dedicated to the evolution, celebration and future of human rights. Using multimedia technology and other innovative approaches, the Museum creates inspiring encounters with human rights appropriate for all ages, in a […]
TSG OpenMigrate Supports Qumas
I’ve been working with a client who needs to consolidate two Qumas content repositories into a single system. Qumas is an Irish company that has a content management solution that runs standalone as well as on top of Documentum. My client was running both Qumas applications on top of Documentum. In working with client, we […]
Documentum Web Services – Documentum DFS and TSG OpenContent
“Why don’t I just use DFS from Documentum instead?” We get his question often from clients. TSG recently had a discussion with a client on this topic. They eventually chose OpenContent over DFS based on the following points: Documentum Support It might seem that a large company would be better positioned to enhance and support any […]
Documentum Upgrade – High Volume Server – A Basic Understanding
Documentum High Volume Server (HVS) is a new product designed to cut database space usage in Documentum 6.5 by a third or even up to one half depending on the type of content. Given the significantly reduced database size, overall performance should increase. This year TSG evaluated HVS for a client as part of a […]
HPI Administrator Released
HPI AdminConfiguring Made EasyAvailable Now Coinciding with the latest release of HPI 1.1.5, TSG is pleased to announce the release of an Administrator tool to aid in configuring HPI, our streamline Documentum and Alfresco interface. This tool, aptly named HPI Administrator, allows an administrator to configure the XML that drives the operation of HPI using […]
HPI 1.1.5 Released; Spotlight on Related Folders
The Related Folders feature on the HPI Desktop allow folders that are somehow “related” to the current folder to be displayed on the Desktop screen (in addition to the documents that the current folder already contains). An example of this could be: I’m viewing an insurance claim folder for Sally. As I’m processing Sally’s claim, […]
HPI – Designed for EMC Application
TSG’s open source High Performance Interface (HPI) application has earned the Designed for EMC accreditation. This is a thorough accreditation process for partner developed offerings for EMC. Applications that achieve this designation have been developed to meet EMC’s criteria of robustness, high performance, strict testing, and high quality standards of development and documentation. You can […]
EMC World 2012 – May 22nd – Jeetu Patel and Rohit Ghai Keynote – A Roadmap for Transforming Your World
The Technical Keynote is on Tuesday this year. Rohit is VP Products, Jeetu is CSO and CMO. This post will present our notes and thoughts on the presentation. The presentation was very consistent presentation with Rick’s Keynote yesterday.
NY Philharmonic Digital Archives – 2012 Alfresco Implementation of the Year
TSG’s work with the New York Philharmonic Digital Archives was recently named 2012 Alfresco Implementation of the Year. We wanted to thank the team at the NY Philharmonic for giving TSG the opportunity to work with them and providing the vision of what the Digital Archives is today. The digital archives provides a perfect example of how open […]
Documentum or Alfresco – Bulk Upload and “Heads up” indexing
One of the most common issues we see at our clients is with the initial indexing of attributes for documents being imported into Documentum or Alfresco. This post will present the new “Heads up” indexing in HPI for both single and bulk import of documents.
Alfresco 2013 Summit – Recap
TSG attended the Alfresco Summit on November 12-15 as a Silver Sponsor. This event was formerly known as Alfresco DevCon but has evolved to focus on not just development, but also the experience for end users as well as solutions built on Alfresco. This post will present some of our thoughts on the conference and […]
The Future of ECM
TSG is hosting a breakfast meeting with Doculabs on October 15th in Rosemont, IL on the Future of Enterprise Content Management (ECM). If you are interested in attending, please send us a note at inquiry@tsgrp.com. This post will summarize the 20 minute TED format talk I am giving to kick-off the meeting.
ECM Disruptors – Open Source, The Cloud, Software as a Service and Big Data – What are clients doing?
When it comes to new technology, one Accenture partner once shared an interesting analogy comparing new technology to teenager vices. Everyone is talking about it, few are doing it, and those that are doing it aren’t doing it very well. For this post, we will discuss TSG’s ECM clients, The Cloud, Software as a Services […]
Documentum or Alfresco – TSG Contract Management Solution
TSG is pleased to announce our contract management solution for Documentum or Alfresco. Leveraging portions of HPI for Case Management and Active Wizard for Dynamic Form and Workflow, the solution also combines best of breed integration with leading vendors like HotDocs, WorkShare Compare and DocuSign. This post will discuss the issues as well as how the solution was […]
Alfresco 5 – TSG Products and Solutions Now Available
Since the release of Alfresco 5.0, TSG has been working to validate our products and solutions on the latest 5.x version (as of this post, Alfresco Enterprise 5.0.0.5). We are proud to announce our product offerings that are now Alfresco 5 compatible. Continue reading for the details.
TSG Announces Ephesoft support for Documentum and Hadoop
Ephesoft Document Capture capabilities now available for Documentum and Hadoop Chicago, IL. – February 12, 2015 – Technology Services Group, Inc. (TSG), and open-source enterprise content management (ECM) solution provider, and Ephesoft, Inc., the creator of Smart Capture® , today announced Ephesoft support for Documentum and Hadoop.
TSG Announces Creation of Hadoop Practice
Open Source Hadoop becoming increasing popular for ECM customers Chicago, IL. – February 4, 2015 – Technology Services Group, Inc. (TSG), an open-source enterprise content management (ECM) solution provider, today announced the creation of a new practice area specifically focused on Hadoop and related technologies.
Documentum or Alfresco – Engineering Document Transmittals
Controlling the formal release of project, sales, and engineering documents to customers and clients is often done with transmittal letters. The transmittal serves as a record describing the sender, the recipient, and any special instructions or information related to the included documents. Before the controlled release of a transmittal, the letter and included documents are […]
Auto-Filing Content in Alfresco
After working with Alfresco for a while, we’ve noticed a number of design patters and functionality that are common amongst many clients across various industries. Alfresco module packages (AMPs), make it easy to package up components and reuse them in different Alfresco implementations. This article will focus on one reusable module that automatically files content […]
Documentum or Alfresco – Engineering Construction Management Solution for HPI
TSG has recently updated our solution for Engineering, and specifically construction management solution for either Alfresco or Documentum. In addition to the normal capabilities of HPI, the engineering construction management solution adds a unique approach for leveraging project templates to begin activities on the project. This post will present an overview of the solution and […]
Canadian Museum of Human Rights – Opening Weekend
In the fall of 2012, Technology Services Group flew up to Winnipeg, Manitoba with Alfresco to understand CMHR’s vision for their museum. More than a decade in the making, and still under construction, we were able see the vision for the numerous digitally driven exhibits being designed and built, the need for an API to interface with […]
Documentum – EMC World 2014 – Momentum – Early Predictions
This week, May 5th through May 8th, EMC World and the smaller component for Documentum/IIG (Momentum) will again be in Las Vegas again at the Venetian. TSG has attended all the U.S. Momentum’s since the 1996 inaugural event in Miami (18 and counting). One of our more popular series are our thoughts in attending the […]
Enhancing Alfresco Share with HPI 2.1 – Summary of Series Posting
In preparation for our webinar with Alfresco on February 11th (recording has been posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the summary of a series of posts on how HPI 2.1 can work with Share.
Enhancing Alfresco Share with HPI 2.1 – Document Processing
TSG will be conducting a Webinar with Alfresco on February 11 (Recording Posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the third in a series of posts on how HPI 2.1 can work with Share and will focus on Document Processing.
Documentum, Alfresco or a Database – What Developers need to consider
Many times, TSG will get involved with clients that have strong developers on staff that come from a database development background and are unfamiliar with the capabilities of Enterprise Content Management (ECM). As database systems expand from just the data to add related documents, the database paradigm approach will typically lead to database entries with […]
Documentum D2 and EMC Professional Services
One question we have been getting from clients has been a perceived tie between the evaluation/purchase of D2 and EMC Professional services. This post will share some client feedback as well give our thoughts based on our own evaluation of D2.
Web Content Curating and Publishing (WCM) in Documentum and Alfresco
After upgrading Alfresco for one of our financial clients, we started looking at how to improve the tools and process they use to manage web content for multiple external sites. Beginning with an informal survey of how our other customers curate and publish web content it became apparent that each one handles it slightly different. […]
Documentum – EMC World/Momentum 2013 – TSG Recap
Thanks to all of you that again made our Momentum EMC World our most successful posting days. This year was an interesting time. It really made our day to get feedback that many of you look forward to the summaries as well as how the blogs throughout the year have helped with Documentum-related decisions throughout […]
Documentum – EMC World 2013 – Day 1 – Life Sciences D2 Solutions
This blog post will summarize Documentum’s D2 solutions for the life sciences industry. There was one presentation at 11:30 covering the currently released solutions and one at 2:30 covering the solutions that are upcoming. Tuesday @ 11:30 – Life Sciences: Compliance, Productivity and Secure Collaboration Tuesday @ 2:30 – Life Sciences: What’s New & Next […]
Documentum – EMC World/Momentum 2013 – Day .5 Migration and Upgrades: Upgrade to Lower costs and Unleash the Power of EMC Documentum Platform 7.0
Attending the first session with David Mennie, Patrick Walsh and Peggy Ringhousen – Peggy did a great job last year with the D2 Unveiling last year so I thought I would check this out. Got some great information and preview of later presentations.
Documentum – EMC World 2013 – Momentum – Early Predictions
On May 6th through May 9th, EMC World and the smaller component for Documentum/IIG (Momentum) will kick off in Las Vegas again at the Venetian. TSG has attended all the U.S. Momentum’s since the 1996 inaugural event in Miami. Once the agenda is published, we like to post our predictions on what attendees will see compared […]
Technology Services Group, Inc. Named Alfresco Platinum Partner
We are excited to announce that TSG has been recognized a Platinum Alfresco partner! Below is the official announcement: Chicago, IL – January 17, 2013 – Technology Services Group (TSG), a leading provider of products and services that extend enterprise content management (ECM) platforms, today announced that Alfresco, the open source platform for content management, has granted […]
Documentum Upgrade – Replacing the PIA (Primary Interop Assembly) with OpenSearch
Last week we updated a client’s .NET application to replace Documentum’s defunct PIA (Primary Interop Assembly) API with calls to OpenSearch through HPI. This client’s HPI instance is an offline content viewer portal that utilizes Solr for searching and serving documents. The .NET code change was minimal, simply replacing the PIA calls with OpenSearch calls […]
Predictions for EMC Documentum in 2013
EMC made many significant announcements in 2012 (D2, xCP, D7) that has impacted their user base. Now that the dust has settled, we are making the following predictions as we look forward into 2013:
Documentum Upgrade to 6.7 – a simple approach
Back in July, we wrote a lessons learned post regarding upgrading from Documentum 6.5 to Documentum 6.7. We have a client that recently completed, by himself, a Documentum upgrade from 6.5 SP3 to 6.7 SP1. While TSG often assists clients in the Documentum upgrade process, some clients are very capable of performing upgrades on their […]
Salesforce.com Dreamforce Conclusion
The Salesforce.com Dreamforce convention is winding so we thought we would share our thoughts on what we observed and heard over the past week. As always, the convention offered a lot of fanfare and excitement mixed with tons of useful knowledge from the over 800 sessions. For the most part we are convinced that the […]
Integrating Solutions in the Cloud with Alfresco
As our clients move to a cloud-based architecture one of the most significant benefits in deploying Alfresco is the ability to leverage its APIs and integrate it with complementary products providing complete solutions. The range of APIs within Alfresco is significant: CMIS, REST, JavaScript, Java Foundation, and JSR-168 Portlets. There are also several ways to […]
Documentum Email Integration – A Simple Approach
We have posted recently about a variety of email solutions including leveraging IMAP as well as issues with drag and drop functionality leveraging MyDocumentum for Outlook or Webtop. This post will review the use of the “forward” button to provide an email client neutral approach for ingesting emails into Documentum.
Documentum 6.5 to 6.7 Upgrade Lessons Learned
TSG recently assisted a client with upgrading their Documentum 6.5 environment to 6.7. Products included Content Server, xPlore, Business Process Manager (BPM), Content Transformation Services (ADTS, AVTS, MTS), DA, Webtop, Records Manager, Retention Policy Services (RPS), Archive Services for Reports (ASR), and TaskSpace. The client also runs TSG’s High Performance Interface (HPI) and OpenContent products.
Alfresco Ranked a Leader in Independent Content Management Market Analysis
BOSTON, MA. – July 28, 2020 – Alfresco Software, an open source, content management platform and solutions provider today announced the company has been named a leader in a new assessment of the content management market by Nucleus Research. The (“Content Management Technology Value Matrix 2020”) report noted that Alfresco “differentiates itself with quick deployment, ease of customization, […]