Technology Services Group

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Controlled Printing in Alfresco and Documentum

In recent conversations with many of our manufacturing clients, Controlled Printing has become a frequent topic of  conversation.  We often see controlled print requirements in systems responsible for managing documents and records to prove that goods are being manufactured and processes are being executed in a repeatable, quality manner (i.e. manufacturing of a widget, plant maintenance activities).  Controlled Printing allows documents and records related to these activities to be securely ... [Continue Reading]

ECM Interfaces – Moving from Legacy to Modern Interfaces

During a TSG presentation at AIIM Executive committee last month, one question raised from the audience was “how would you define a modern interface for ECM”.  This post will address some of the concepts and practices TSG implements in building our modern interfaces to differentiate from the legacy interfaces of the past. ... [Continue Reading]

Documentum – Getting more out of Documentum D2

  Back in 2011, Documentum, still part of EMC, licensed/purchased D2 as the next generation interface to replace Documentum Webtop.  While D2 has not been very successful in converting existing Webtop customers for a variety of reasons, there is a large number of clients that had invested in D2 before 2016 when Documentum stopped investing in it to focus on Leap.  As part of our 2018 making Documentum better blog series, the next series of posts will look at Documentum D2.  Posts will ... [Continue Reading]

Documentum purchased by OpenText – 4 ways to reduce the risk of an unknown OpenText future

Announced on September 12th, OpenText is purchasing the assets of the Enterprise Content Division of EMC (that includes Documentum among other products).  For more thoughts, see our Detailed Analysis and Predictions.  While predictions around the web vary on the future of the combined offerings, one common, very valid concern based on OpenText's history, is: what should I do to reduce my risk of OpenText just treating my Documentum maintenance payments as a revenue stream without reinvesting in ... [Continue Reading]

Documentum D2 vs. HPI – Working with Multiple Documents

It's a common user requirement in an ECM system to allow users to act on multiple documents at once.  Whether it's necessary for the business process (ex: a workflow route), or just a time saver (ex: deleting documents), we see requirements around multi-document execution from many clients.  For this post, we will look at how both D2 and HPI allow users to act on more than one document at a time. ... [Continue Reading]

HPI Search Compared to Webtop and D2

This blog is the first post in a series that will consist of multiple short posts that touch on a number of differences between TSG’s HPI solution and the Webtop and D2 interfaces.  For the first post, we will discuss searching for content. Users of ECM systems are often willing to put up with some of the more complex functionality (i.e. checkin, checkout, workflows), if they can quickly and accurately locate content.  However, if users are unable to easily perform this basic function, you can ... [Continue Reading]

Documentum D2 – Announcing OpenAnnotate Support

TSG is happy to announce our new Documentum D2 plugin that allows Documentum D2 users to leverage OpenAnnotate for their PDF annotation needs. OpenAnnotate is a next generation web based annotation tool (no client side components) that allows users to quickly create rich annotations on a PDF document or rendition.  ... [Continue Reading]

Documentum D2 – Thoughts on the Content Library Use Case

We recently helped a client with a difficult implementation surrounding the "Content Library" function released back in April with D2 as a primary client.    The use case is focused on managing project deliverables for large-scale multi-year projects.  This post will describe some of the client's struggles and our overall thoughts. ... [Continue Reading]

Documentum – EMC World 2015 – Meet the Executives

Rohit Ghai – President,  Jeetu Patel – Syncplicity,  Jason Capital – Chief Revenue Officer, Ryan Davidsen – Global  SE Lead , John  OMelia – Senior Vice President – Documentum , Jeroen Van Rotterdam – Chief Technology Officer Session was described as being just Rohit and Chris McLaughlin, head of Marketing – Chris was a no-show. This post will share questions and answers from the session. ... [Continue Reading]

Documentum – EMC World 2015 – Overall ECD Product Vision and Roadmap – Ahson Ahmad and Mark Arbour

Earlier this week, we wrote about the Documentum Platform Roadmap.   We, along with many other attendees, mistook the first day’s session as the overall roadmap rather than just the Documentum Platform.  This post will describe the overall Roadmap and present our thoughts. ... [Continue Reading]

Documentum Content Server 6.7 – Primary Support Ending April 30, 2015 – What should clients do?

At EMC World 2014, Rick Devenuti shared 13 minutes into his keynote  that only 25% of Documentum customers had upgraded to the Content Server 7.x after over 18 months of 7.x being available.  While Rick spun this news to the positive, we had been posting since 2013 that many of our clients were hesitant to upgrade despite at Documentum 6 to Documentum 7 was nothing like the upgrade clients experienced for previous releases. While Rick Devenuti has recently left IIG (now ECD), for the clients ... [Continue Reading]

Documentum and Alfresco – What are some of the bigger differences?

Many of the more popular posts over the years have been surrounding Migrating from Documentum to Alfresco  and other comparison posts.  While some of the differences are obvious (Big Public Company/Division of EMC versus Private Company, 20+ Years old versus 10 Years Old.....),  for this post, we thought we would summarize some of the not so obvious differences for clients considering migrating from Documentum to Alfresco from both a technology and culture perspective. ... [Continue Reading]

Enterprise Content Management Predictions – 2015

This post will give some thoughts in regards to the futures of ECM and what we would expect in 2015.  In looking back, we neglected to do a predictions last year.  See our post detailing our 2013 predictions for Documentum.  This post will compare our thoughts and predictions in the past for the previous two years as well as give our thoughts for the upcoming year. ... [Continue Reading]

Alfresco or Documentum Collaborative Document Reviews with OpenAnnotate

Whenever we give a demo of OpenAnnotate, clients always ask, "What happens when multiple users need to review a document at the same time?" OpenAnnotate has always supported having multiple users annotating a document at the same time, but a recent client has added functionality which broadcasts "live" the annotations and comments that users are making.  This makes the review process in OpenAnnotate more collaborative. This post will outline some things to look for when evaluating your options ... [Continue Reading]

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  • ECM 2.0 – Can you build it yourself? September 24, 2019
    Recently Gartner Analyst and long-time ECM evangelist Marko Sillapaa posted an interesting article titled “Why Build a Content Services Platform from Scratch?” . In the article Marko correctly points out that “build your own” isn’t easy and it’s better to avoid home grown solutions where support could be required for 20 years.  An alternative viewpoint comes […]
  • Alfresco & TSG Webinar September 26th – Managing Claims Content Chaos September 18, 2019
    On September 26th at 10am CST, Alfresco and TSG will be presenting an in-depth exploration of how modern insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. The increasing quantity and variety of content, much of it unstructured, is leading to costly processing times and […]

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