Using our proprietary upgrade methodology, TSG helps clients develop the best upgrade strategy for their OpenText Documentum installation. TSG typically shares different upgrade options and scenarios based on our experience and best practices that can include:

• Weighing the pros and cons of different strategies to upgrade not only core infrastructure but also your integrated applications.
• Learn how to take advantage of the new features in Documentum
• Understand what the differences are between the different product versions.
• Help size and build the system to avoid performance bottlenecks.
• Analyze your Webtop/WDK customizations to reduce effort of the upgrade based on needs
• Map out the upgrade path for the Content Server and client applications to minimize downtime.

Common Upgrade Questions

• Deciding between an in-place or migrated upgrade approach
• Clean install or upgrade extending services and modules
• Impacts of the upgrade to the operating system and database
• Implementing Records Management (RM/RPS/PRM) modules to meet compliance goals?
• Support issues if skip or delay upgrade
• Webtop to D2 or elsewhere – isn’t Webtop reaching end of life?
• Should archivable content continue to be stored in Documentum?
• How to utilize audit trails to secure and monitor content?

Health Check

Before starting an upgrade project, TSG typically recommends an evaluation of the current Documentum environment to pro-actively identifying possible upgrade issues. The output of the Health Check allows clients to make well-informed decisions on an upgrade approach that best fits their environment.

TSG’s Health Check includes:

• Documentum Licensing
• Capacity/Performance Review
• Backup and Recovery Evaluation
• Documentum Upgrade Strategy Review
• Documentum Job Review
• Database Performance
• Storage and File Store Evaluation
• Security Evaluation
• Event Auditing Evaluation
• Object Model Review
• Lifecycle and Workflow Review
• Best Practices Recommendations

More information is available on our Blog

Our Tools

Whether looking to develop applications that are upgrade-safe for Documentum, pondering an upgrade for an older system, or developing a completely new environment, TSG can assist with both experienced resources and proven software.