One of the trends we are seeing with our Alfresco clients is a desire to move away from custom interface coding to more configuration or no code approaches. This post will highlight the differences between coding approaches for Alfresco Share and the Alfresco Development Framework (ADF) and configuration approaches with TSG’s OpenContent Management Suite. ... [Continue Reading]
Alfresco Day NYC 2019 – Next Wednesday April 3rd
New York Property Insurance Underwriters Association will be presenting their claims processing solution at this year’s Alfresco Day NYC. Learn how NYPIUA has leveraged Alfresco and OpenContent Management Suite's to make processing claims quicker and more efficient. https://youtu.be/Okw62U1e3-Q When: Wednesday April 3rd, 2019 from 9am – 4:30pmWhere: Apella by Alexandria Center - 450 E 29th St. Register here ... [Continue Reading]
ECM Sales Myths for 2019
In the hunt for “what to talk to customers about next”, we often see many of the ECM vendor sales teams get behind a concept, or technology, that can be marketed easily but isn’t always something clients eventually do or are successful implementing. For this post, we will list some of the myths (including a couple “Lord of the Rings” references where appropriate) that we are seeing, or have seen, to help provide clarity on what might sound good but is more a sales related myth than ... [Continue Reading]
Migrating to Alfresco – Reducing Risk, Stress and Cost with a Rolling Migration
Too often, migrating to Alfresco can be seen as a massive undertaking where the migration effort means moving all the content, integrations and people to the new platform in a migrate all at once, "Big Bang” approach. Given the effort to move all the different components, along with training the users on a new system, it is easy to see why so many legacy ECM systems are still around today as their owners can, when confronted with this daunting task, choose to “wait until next year”. ... [Continue Reading]
Alfresco – Application Performance Monitoring
One problem we consistently see at Alfresco clients is the inability of IT support resources to respond to user complaints that "the system is slow". Performance is a complicated factor and can depend on many different components typically outside of the control of the Alfresco support resources (network, browser, workstation....). This post will present our thoughts on including an Application Performance Monitoring tool along with Alfresco to proactively be able to address the health of ... [Continue Reading]
ECM 2.0 – What does it mean?
Great whitepaper available at Deep Analysis from long-time ECM analyst Alan Pelz-Sharpe entitled “Intelligent Information Management – From ECM 1.0 to 2.0”. This post will highlight the relevant points and add our thoughts. ECM 2.0 – What are the opportunities? We would agree with Alan that, while repository centric ECM 1.0 systems dominate the market, 2.0 opportunities exist to offer more insight, automation and decentralization. Combined with new technology from cloud ... [Continue Reading]
Alfresco Solutions from TSG
One of the more confusing terms with in the Alfresco ecosystem has always been solution. Is an Alfresco solution a software product or consulting offering? Is Case Management a solution or is it more infrastructure? At TSG, our Alfresco Solutions are represented by business focused applications that are a mix of our enterprise class software, configurations and consulting to deliver business value to the end-user. This post will present a high-level overview of our ... [Continue Reading]
Adobe Acrobat Alternative – Doing more with just a web browser
Many users rely on PDF viewing, annotation, and manipulation tools when working with documents, especially in case management scenarios such as policy and claim document management within the Insurance industry. In many of these systems, users are forced to download PDFs to the local machine in order to work with the document within Adobe Acrobat. However, with modern browser technologies, it is possible to streamline this process by doing more in the web browser, side-stepping the need to ... [Continue Reading]
Alfresco Performance – High Availability versus Performance Options
TSG is currently working with one Alfresco insurance client with up to 17,000 users in a mission critical system where reliability and performance are paramount. As part of our performance tuning, the client is considering turning off the Hazelcast component to improve performance while reducing fault tolerance. This post will present the options for other Alfresco clients’ consideration. ... [Continue Reading]
Building a Case Management Interface in Under 20 Minutes
A few weeks ago, we compared building a search interface using OpenContent Management Suite vs. Alfresco's ADF framework. In the post, we were able to configure a search interface in OCMS in less than 10 minutes. For this post, we will look at building a Case Management interface in OCMS. ... [Continue Reading]
Gartner Content Service Platforms (CPS) Magic Quadrant 2018 – What’s Missing?
Back in 2015, we posted the question of whether the magic quadrant was really magic anymore. In the following years, Gartner has evolved the rating with a complete change of the evaluation in 2016 as well as the big news in 2017 when IBM/FileNet being dropped from the leader quadrant after being the default leader for 10+ years. In the recent 2018 Gartner Magic Quadrant (download from Alfresco here), Gartner has made more changes along with IBM being back in the leader quadrant. This post ... [Continue Reading]
Alfresco Consulting – Do you really need it?
As more and more IT groups look to replace their legacy ECM solutions with Alfresco, one of the questions that typically comes up is if the group should look for consulting help, either from Alfresco themselves or an external partner. This post will summarize the typical roles in an Alfresco implementation and give a rough idea of the skills as well as the time commitment required for a simple migration from a legacy ECM system to Alfresco. ... [Continue Reading]
Redactions in Alfresco 6 – Integrating OpenRedact with Alfresco Application Development Framework (ADF)
Building upon our OpenAnnotate-ADF integration post from last week, TSG has added OpenRedact as an additional viewer option to Alfresco’s Application Development Framework. OpenRedact is a companion product to OpenAnnotate and is a browser based tool that offers manual and suggestion based redaction. This post will describe the additional features that OpenRedact brings to Alfresco ADF applications with a short video. ... [Continue Reading]
Alfresco – Building a Search Interface – ADF vs. OpenContent Management Suite
In previous posts, we looked at comparing the Alfresco Development Framework (ADF) to OpenContent Management Suite (OCMS), specifically the search, contributor, and folder interfaces. For this post, we are going to turn our attention to building an application on each of these platforms. Specifically, we'll look at how clients can build an Alfresco search interface. ... [Continue Reading]
Federated Search and Content Services – Is a Publishing Approach better?
Over the last couple of years, some ECM vendors have been touting a Federated Search model to “cure” the issue of access to document content contained in legacy ECM systems. Whether from an ECM vendor like Nuxeo or supporting software vendor like Simflofy, the marketing message of getting access to multiple repositories from one search hearkens back to the previous promises from Enterprise Search vendors like Automony that never really fulfilled their promise. This post will discuss the ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Bulk Redaction upon Ingestion or Migration
As we presented in our Redaction Roadmap earlier this year, one of our product development additions to OpenMigrate this quarter is the ability to bulk redact incoming documents as part of an ingestion or migration into Alfresco, Documentum, AWS, or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenMigrate can be used to ... [Continue Reading]
Case Analytics for Insurance
As our clients add more and more capabilities to OpenContent Case, one of our big new exciting developments will be the ability to extract proactive insight into the documents themselves based client definition of critical terms. This post will describe and present our initial solution for proactively identifying key terms for a case with a medical claim folder example. This post will also present our case analytic roadmap for adding additional analytics capabilities, including date ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Folder Case Redaction
One of our product development additions to the OpenContent Case this quarter is adding the folder bulk redact action for all documents within the folder with either Alfresco, Documentum, AWS or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenContent Case can be used to redact content, particularly focused on a case ... [Continue Reading]
Alfresco 6 Annotations – Adding OpenAnnotate to the Application Development Framework (ADF)
As a modern browser-based solution on Alfresco for Annotations, OpenAnnotate can provide viewing and annotation capabilities within Alfresco Application Development Framework (ADF), for both PDF and Video content. We've already discussed using OpenAnnotate within ADF, in our initial review of the Alfresco Application Development Framework and Angular. This post will describe in more detail the integration as well as provide a quick video showing annotation configured for an out of the box ... [Continue Reading]
DocFinity – Migrating to Amazon S3
TSG is currently working with an insurance client migrating from DocFinity to the Amazon cloud. This post will describe how TSG is assisting the client move to a more modern solution with Amazon Web Services and specifically Amazon S3 leveraging our OpenMigrate migration framework. ... [Continue Reading]
Alfresco – ADF and OpenContent Folder Comparison
In the previous post of our ADF and OpenContent Management Suite (OCMS) comparison series, we've compared how the search as well as the contributor interfaces work in ADF vs. OCMS. As we’ve done previously with our comparison series blog posts, (Alfresco Share and Documentum) for this next post we’ll turn our attention to the available functionality for both consumers and contributors when looking at a group of related documents, typically contained within a folder. ... [Continue Reading]
Redacting Roadmap – User Scenarios
As part of the TSG Product Roadmap and based on clients requests, we are currently in the midst of adding additional redaction capabilities across our product set. This post will discuss the different user redaction scenarios and how our products (OpenAnnotate, OpenMigrate and the OpenContent Search and Case) are being updated to satisfy these requests. These capabilities are being added for Alfresco, Documentum, Hadoop and potentially Amazon DynamoDB as supported repositories. Other ... [Continue Reading]
Alfresco – ADF and OpenContent Contributor Comparison
In the last post of our ADF and OpenContent Management Suite (OCMS) comparison series, we compared how Search works in ADF vs. OCMS. As we've done previously with our comparison series blog posts, (Alfresco Share and Documentum) for this next post we'll turn our attention to the contributor interface. Specifically for contributors and authors, we'll look at how users can add documents, version documents, and modify properties. ... [Continue Reading]
Doculabs Upgrades Alfresco – Recent Review
Lane Severson, a leading content management analyst for Doculabs, a Chicago based content management analyst firm, recently posted an updated review on Alfresco. TSG has worked with Doculabs since our founding 22 years ago and more recently with Lane as a keynote at our client briefing as well as on multiple client engagements. This post will present our thoughts on the Alfresco review. ... [Continue Reading]
Alfresco or Documentum – Improving Performance Perceptions with OpenAnnotate
“The system is slow” can be an irritating and often unfounded user complaint about Alfresco or Documentum. To address user concerns, Alfresco or Documentum support resources have to often become detectives and ask questions like “what were you doing, which documents, what time, from what machine….” to try and diagnose the background of the complaint. Users can get frustrated as typically the compliant represents an overall feeling rather than any exact action or time. This post will present ... [Continue Reading]
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