Many users rely on PDF viewing, annotation, and manipulation tools when working with documents, especially in case management scenarios such as policy and claim document management within the Insurance industry. In many of these systems, users are forced to download PDFs to the local machine in order to work with the document within Adobe Acrobat. However, with modern browser technologies, it is possible to streamline this process by doing more in the web browser, side-stepping the need to ... [Continue Reading]
Alfresco Performance – High Availability versus Performance Options
TSG is currently working with one Alfresco insurance client with up to 17,000 users in a mission critical system where reliability and performance are paramount. As part of our performance tuning, the client is considering turning off the Hazelcast component to improve performance while reducing fault tolerance. This post will present the options for other Alfresco clients’ consideration. ... [Continue Reading]
Building a Case Management Interface in Under 20 Minutes
A few weeks ago, we compared building a search interface using OpenContent Management Suite vs. Alfresco's ADF framework. In the post, we were able to configure a search interface in OCMS in less than 10 minutes. For this post, we will look at building a Case Management interface in OCMS. ... [Continue Reading]
Gartner Content Service Platforms (CPS) Magic Quadrant 2018 – What’s Missing?
Back in 2015, we posted the question of whether the magic quadrant was really magic anymore. In the following years, Gartner has evolved the rating with a complete change of the evaluation in 2016 as well as the big news in 2017 when IBM/FileNet being dropped from the leader quadrant after being the default leader for 10+ years. In the recent 2018 Gartner Magic Quadrant (download from Alfresco here), Gartner has made more changes along with IBM being back in the leader quadrant. This post ... [Continue Reading]
Alfresco Consulting – Do you really need it?
As more and more IT groups look to replace their legacy ECM solutions with Alfresco, one of the questions that typically comes up is if the group should look for consulting help, either from Alfresco themselves or an external partner. This post will summarize the typical roles in an Alfresco implementation and give a rough idea of the skills as well as the time commitment required for a simple migration from a legacy ECM system to Alfresco. ... [Continue Reading]
Redactions in Alfresco 6 – Integrating OpenRedact with Alfresco Application Development Framework (ADF)
Building upon our OpenAnnotate-ADF integration post from last week, TSG has added OpenRedact as an additional viewer option to Alfresco’s Application Development Framework. OpenRedact is a companion product to OpenAnnotate and is a browser based tool that offers manual and suggestion based redaction. This post will describe the additional features that OpenRedact brings to Alfresco ADF applications with a short video. ... [Continue Reading]
Alfresco – Building a Search Interface – ADF vs. OpenContent Management Suite
In previous posts, we looked at comparing the Alfresco Development Framework (ADF) to OpenContent Management Suite (OCMS), specifically the search, contributor, and folder interfaces. For this post, we are going to turn our attention to building an application on each of these platforms. Specifically, we'll look at how clients can build an Alfresco search interface. ... [Continue Reading]
Federated Search and Content Services – Is a Publishing Approach better?
Over the last couple of years, some ECM vendors have been touting a Federated Search model to “cure” the issue of access to document content contained in legacy ECM systems. Whether from an ECM vendor like Nuxeo or supporting software vendor like Simflofy, the marketing message of getting access to multiple repositories from one search hearkens back to the previous promises from Enterprise Search vendors like Automony that never really fulfilled their promise. This post will discuss the ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Bulk Redaction upon Ingestion or Migration
As we presented in our Redaction Roadmap earlier this year, one of our product development additions to OpenMigrate this quarter is the ability to bulk redact incoming documents as part of an ingestion or migration into Alfresco, Documentum, AWS, or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenMigrate can be used to ... [Continue Reading]
Case Analytics for Insurance
As our clients add more and more capabilities to OpenContent Case, one of our big new exciting developments will be the ability to extract proactive insight into the documents themselves based client definition of critical terms. This post will describe and present our initial solution for proactively identifying key terms for a case with a medical claim folder example. This post will also present our case analytic roadmap for adding additional analytics capabilities, including date ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Folder Case Redaction
One of our product development additions to the OpenContent Case this quarter is adding the folder bulk redact action for all documents within the folder with either Alfresco, Documentum, AWS or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenContent Case can be used to redact content, particularly focused on a case ... [Continue Reading]
Alfresco 6 Annotations – Adding OpenAnnotate to the Application Development Framework (ADF)
As a modern browser-based solution on Alfresco for Annotations, OpenAnnotate can provide viewing and annotation capabilities within Alfresco Application Development Framework (ADF), for both PDF and Video content. We've already discussed using OpenAnnotate within ADF, in our initial review of the Alfresco Application Development Framework and Angular. This post will describe in more detail the integration as well as provide a quick video showing annotation configured for an out of the box ... [Continue Reading]
DocFinity – Migrating to Amazon S3
TSG is currently working with an insurance client migrating from DocFinity to the Amazon cloud. This post will describe how TSG is assisting the client move to a more modern solution with Amazon Web Services and specifically Amazon S3 leveraging our OpenMigrate migration framework. ... [Continue Reading]
Alfresco – ADF and OpenContent Folder Comparison
In the previous post of our ADF and OpenContent Management Suite (OCMS) comparison series, we've compared how the search as well as the contributor interfaces work in ADF vs. OCMS. As we’ve done previously with our comparison series blog posts, (Alfresco Share and Documentum) for this next post we’ll turn our attention to the available functionality for both consumers and contributors when looking at a group of related documents, typically contained within a folder. ... [Continue Reading]
Redacting Roadmap – User Scenarios
As part of the TSG Product Roadmap and based on clients requests, we are currently in the midst of adding additional redaction capabilities across our product set. This post will discuss the different user redaction scenarios and how our products (OpenAnnotate, OpenMigrate and the OpenContent Search and Case) are being updated to satisfy these requests. These capabilities are being added for Alfresco, Documentum, Hadoop and potentially Amazon DynamoDB as supported repositories. Other ... [Continue Reading]
Alfresco – ADF and OpenContent Contributor Comparison
In the last post of our ADF and OpenContent Management Suite (OCMS) comparison series, we compared how Search works in ADF vs. OCMS. As we've done previously with our comparison series blog posts, (Alfresco Share and Documentum) for this next post we'll turn our attention to the contributor interface. Specifically for contributors and authors, we'll look at how users can add documents, version documents, and modify properties. ... [Continue Reading]
Doculabs Upgrades Alfresco – Recent Review
Lane Severson, a leading content management analyst for Doculabs, a Chicago based content management analyst firm, recently posted an updated review on Alfresco. TSG has worked with Doculabs since our founding 22 years ago and more recently with Lane as a keynote at our client briefing as well as on multiple client engagements. This post will present our thoughts on the Alfresco review. ... [Continue Reading]
Alfresco or Documentum – Improving Performance Perceptions with OpenAnnotate
“The system is slow” can be an irritating and often unfounded user complaint about Alfresco or Documentum. To address user concerns, Alfresco or Documentum support resources have to often become detectives and ask questions like “what were you doing, which documents, what time, from what machine….” to try and diagnose the background of the complaint. Users can get frustrated as typically the compliant represents an overall feeling rather than any exact action or time. This post will present ... [Continue Reading]
Alfresco – ADF and OpenContent Search Comparison
As we've mentioned previously when comparing search in Alfresco Share to the OpenContent Management Suite (OCMS), performance and ease of use in a search interface is often one of the highest concerns clients have when deploying Alfresco. As we've recently started comparing the new Alfresco Development Framework (ADF) with OCMS, naturally our first inclination it to look at the search components that ADF provides. This post will overview the ADF search components and compare them with what ... [Continue Reading]
Alfresco Health Check
Whether embarking on a new Alfresco project or just maintaining an existing system, TSG will typically recommend new clients conduct an Alfresco Health Check on an annual basis. An Alfresco Health Check is typically a 2 to 3-day project where experienced Alfresco technical architects will visit onsite and review the Alfresco system. This post will detail the typical activities associated with an Alfresco Health Check engagement, as well as typical findings to give readers an idea of the things ... [Continue Reading]
Alfresco – ADF and OpenContent Comparison- REST Web Services
Earlier this year we wrote about comparing Alfresco Share to OpenContent Management Suite. As part of that comparison series, we mentioned that Share has garnered some concerned attention from Alfresco customers this year when Alfresco announced that Share would be deprecated in future. In moving away from Share, Alfresco has been heavily promoting their Application Development Framework (ADF) as the primary approach for building a modern user interface for the Alfresco platform. For this ... [Continue Reading]
ECM Interfaces – Moving from Legacy to Modern Interfaces
During a TSG presentation at AIIM Executive committee last month, one question raised from the audience was “how would you define a modern interface for ECM”. This post will address some of the concepts and practices TSG implements in building our modern interfaces to differentiate from the legacy interfaces of the past. ... [Continue Reading]
Alfresco and AWS – 20 Security Tips
Securing Alfresco in the cloud has always been a major concern of clients moving from on premise to the cloud. The majority of our newer Alfresco clients are implementing with a solution for the cloud either on Amazon or Azure. This whitepaper will present 20 tips for securing Alfresco on Amazon Web Services (AWS). ... [Continue Reading]
Alfresco Share – Folder Comparison with OpenContent Management Suite
As part of our 2018 comparison series between Alfresco Share and the OpenContent Management Suite, we previously discussed the search interface as well as the contributor interface. For this post, we will look into the available functionality for both consumers and contributors when looking at a group of related documents, typically contained within a folder. ... [Continue Reading]
ECM Migrations – 10 Reasons there will never be an “Easy Button” for migrations
Just about every couple of years we will see a campaign from a software vendor or ECM integrator claiming that their new product or approach has made ECM migrations easier. Typically the marketing campaign will focus on a new sales initiative looking to more easily move clients from their old ECM platforms and software to vendors ECM platforms and software and probably the cloud. TSG is the leader in migrating clients to new ECM systems with 15+ years of experience. This post will present our ... [Continue Reading]
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