With the COVID-19 outbreak this year, many businesses have adapted their processes and methodologies to accommodate a changing workplace environment. To address the realities of a distributed remote workforce, TSG has been working in recent months to improve the collaboration capabilities of the Alfresco Content Accelerator (ACA) and the Alfresco Enterprise Viewer (AEV). This post […]
Alfresco Content Accelerator – Document Notification Distribution Lists
Policy and Procedure users will now have access to Distribution Lists in Alfresco Content Accelerator. Distribution Lists allows users to receive automatic notifications when a document or a case folder reaches a specific status or lifecycle state. This post will explore how the Alfresco Content Accelerator uses Distributions to make end users more efficient.
Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed
Tuesday, August 18, 2020 – 12:00pm your time. Companies today are dealing with a new reality of an increased remote work force along with an increased focus on digital media and access for claims and policy documentation. While many started modernizing their digital media capabilities before the crisis, the increasing reality of Covid-19 and a […]
Alfresco – Viewing Annotations on Versions
With the recent release of the Alfresco Enterprise Viewer as an Alfresco product, one question that has come up on multiple occasions surrounds the requirement to allow users to view annotations on prior non-latest versions of a document. This requirement is something that we have long supported in the Alfresco Content Accelerator (formerly the OpenContent […]
Alfresco Content Accelerator – Collaboration Enhancements
The Alfresco Enterprise Viewer (AEV) has long contained collaboration features that dynamically display the users looking at a document. Recently we’ve updated the interface to include advanced functionality such as starting a Zoom or Microsoft Teams call directly from AEV. The Alfresco Content Accelerator (ACA, formally TSG’s OpenContent Management Suite) has been used for a […]
Capture 2.0 – Document Classification with Machine Learning
Recently we have added on to the machine learning power of Capture 2.0 with the development of the Document Classification Engine. This Capture component allows for unstructured data entering Alfresco from a variety of sources to be automatically categorized according to our clients’ object models. This post will explain how we leverage machine learning in […]
Modernizing Claims Content Processing – Next Generation Digitization Tools
Alfresco hosted Digital end to end claims management: an attainable goal? Or an insurer pipe dream for the foreseeable future? for our European and UK based customers. In digitizing claims content, our experience is that most of our clients are indeed digitized but with first generation tools. This post will describe those early digitization efforts […]
Microsoft Teams integration and the Alfresco Enterprise Viewer for Document Review
In the months since the COVID outbreak, many businesses have been adapting their processes to the realities of remote document review often with all reviewers working from home. Processes like document review can require involved discussion, which can be more efficient with face-to-face interaction and discussions. This post will explore how the Alfresco Enterprise Viewer […]
Alfresco Content Accelerator for Patient Records
With the recent launch of the Claims Content Accelerator and the Policy and Procedure Content Accelerator we would also like to highlight how the interface has been enhanced to provide for an efficient patient records experience. This post will outline some of the new enhancements to the Alfresco Content Accelerator that extend the functionality in […]