Technology Services Group

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ECM Interfaces – Moving from Legacy to Modern Interfaces

During a TSG presentation at AIIM Executive committee last month, one question raised from the audience was “how would you define a modern interface for ECM”.  This post will address some of the concepts and practices TSG implements in building our modern interfaces to differentiate from the legacy interfaces of the past. ... [Continue Reading]

Documentum purchased by OpenText – 4 ways to reduce the risk of an unknown OpenText future

Announced on September 12th, OpenText is purchasing the assets of the Enterprise Content Division of EMC (that includes Documentum among other products).  For more thoughts, see our Detailed Analysis and Predictions.  While predictions around the web vary on the future of the combined offerings, one common, very valid concern based on OpenText's history, is: what should I do to reduce my risk of OpenText just treating my Documentum maintenance payments as a revenue stream without reinvesting in ... [Continue Reading]

Documentum – EMC World 2015 – Meet the Executives

Rohit Ghai – President,  Jeetu Patel – Syncplicity,  Jason Capital – Chief Revenue Officer, Ryan Davidsen – Global  SE Lead , John  OMelia – Senior Vice President – Documentum , Jeroen Van Rotterdam – Chief Technology Officer Session was described as being just Rohit and Chris McLaughlin, head of Marketing – Chris was a no-show. This post will share questions and answers from the session. ... [Continue Reading]

Documentum – EMC World 2015 – Overall ECD Product Vision and Roadmap – Ahson Ahmad and Mark Arbour

Earlier this week, we wrote about the Documentum Platform Roadmap.   We, along with many other attendees, mistook the first day’s session as the overall roadmap rather than just the Documentum Platform.  This post will describe the overall Roadmap and present our thoughts. ... [Continue Reading]

Documentum Content Server 6.7 – Primary Support Ending April 30, 2015 – What should clients do?

At EMC World 2014, Rick Devenuti shared 13 minutes into his keynote  that only 25% of Documentum customers had upgraded to the Content Server 7.x after over 18 months of 7.x being available.  While Rick spun this news to the positive, we had been posting since 2013 that many of our clients were hesitant to upgrade despite at Documentum 6 to Documentum 7 was nothing like the upgrade clients experienced for previous releases. While Rick Devenuti has recently left IIG (now ECD), for the clients ... [Continue Reading]

Documentum and Alfresco – What are some of the bigger differences?

Many of the more popular posts over the years have been surrounding Migrating from Documentum to Alfresco  and other comparison posts.  While some of the differences are obvious (Big Public Company/Division of EMC versus Private Company, 20+ Years old versus 10 Years Old.....),  for this post, we thought we would summarize some of the not so obvious differences for clients considering migrating from Documentum to Alfresco from both a technology and culture perspective. ... [Continue Reading]

Enterprise Content Management Predictions – 2015

This post will give some thoughts in regards to the futures of ECM and what we would expect in 2015.  In looking back, we neglected to do a predictions last year.  See our post detailing our 2013 predictions for Documentum.  This post will compare our thoughts and predictions in the past for the previous two years as well as give our thoughts for the upcoming year. ... [Continue Reading]

Alfresco or Documentum Collaborative Document Reviews with OpenAnnotate

Whenever we give a demo of OpenAnnotate, clients always ask, "What happens when multiple users need to review a document at the same time?" OpenAnnotate has always supported having multiple users annotating a document at the same time, but a recent client has added functionality which broadcasts "live" the annotations and comments that users are making.  This makes the review process in OpenAnnotate more collaborative. This post will outline some things to look for when evaluating your options ... [Continue Reading]

Documentum or Alfresco – Redacting Sensitive Information with OpenRedact

As more business processes are being automated for storing and working with documents in ECM repositories, many companies are encountering a need to redact sensitive information in these documents. Solutions exist for doing the redaction such as Brava and Redact-it, but these solutions are expensive and difficult to support. TSG is proud to introduce OpenRedact, an open source web-based redaction tool for redacting sensitive information on documents stored in Documentum or Alfresco. ... [Continue Reading]

Documentum – Momentum EMC World 2014 Recap – Some bunts, hits as well as some swings

In talking about our overall thoughts of EMC World and Momentum 2014, I thought I would resurrect our baseball analogy from where we felt Documentum was too often swinging for the fences with grandiose product plans and relationships that were turning into more strikeouts than runs.  As we mentioned in 2013, we were impressed with the new focus on more practical product development plan and roadmaps that were being accomplished. ... [Continue Reading]

Documentum – EMC World 2014 – Momentum – Early Predictions

This week, May 5th through May 8th, EMC World and the smaller component for Documentum/IIG (Momentum) will again be in Las Vegas again at the Venetian.  TSG has attended all the U.S. Momentum’s since the 1996 inaugural event in Miami (18 and counting).  One of our more popular series are our thoughts in attending the event.  Look here next week for our thoughts throughout the conference.  ... [Continue Reading]

Documentum – End of Service Life of PDF Annotation Services – OpenAnnotate as a Replacement

cAs an EMC/Documentum customer, yesterday we received a letter from EMC stating, "EMC has decided to discontinue support of PDF Annotation Services (PAS), effective April 30, 2016, so that EMC may concentrate its efforts on current technology." As we have posted here before, some of the Adobe components of PAS are no longer supported by Adobe.  Also, using the full blown Adobe Acrobat suite for PDF annotation can be expensive (license for each user that will be annotating), but it is can also ... [Continue Reading]

Documentum and Alfresco – Open Source Interface – Preview of HPI 2.1

We are working with a couple of large clients on the latest update for our High Performance Interface (HPI). The 2.1 release will have an all-new interface as well as numerous functions and features not available in the previous release. This post will present a preview of the HPI 2.1 release. ... [Continue Reading]

Documentum Webtop Migration – xCP, D2 and other thoughts

While we have mentioned that Documentum “is not investing in Webtop” for the past couple of years, we still see many clients struggling with “what should I do next” when dealing with moving away from Webtop.  This post will discuss some of the common concerns clients present regarding moving away from Webtop as well as our thoughts on how to mitigate those concerns. ... [Continue Reading]

Documentum – EMC World 2013 – Momentum – Early Predictions

On May 6th through May 9th, EMC World and the smaller component for Documentum/IIG (Momentum) will kick off in Las Vegas again at the Venetian.  TSG has attended all the U.S. Momentum’s since the 1996 inaugural event in Miami.  Once the agenda is published, we like to post our predictions on what attendees will see compared to previous events.  ... [Continue Reading]

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  • Migrations – Why do they fail? (12 Worst Practices) January 16, 2020
    TSG has had some interesting conversations with various client prospects recently who were interested in TSG’s best practices for migrations.  While you can find a lot of references here to migration best practices (One Step vs Two, File Formats Lessons, Migrating 11 Billion Documents) , we thought for this post we would be slightly more […]
  • Print to Repository – OpenContent Print Driver Support January 13, 2020
    TSG has been working with a client recently that needs the ability to print directly to the repository.  This post will present both the old way of printing to the repository as well as our new OpenContent Print Driver to allow printing to the repository with a consistent web-based indexing user experience. Print to Repository […]

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