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Policy and Claim

Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed

August 13, 2020

Tuesday, August 18, 2020 – 12:00pm your time. Companies today are dealing with a new reality of an increased remote work force along with an increased focus on digital media and access for claims and policy documentation.  While many started modernizing their digital media capabilities before the crisis, the increasing reality of Covid-19 and a […]

Do More-workers comp

Alfresco – Increasing Efficiency of Workers’ Compensation Case Management

May 5, 2020

Now that TSG is an Alfresco Company, we wanted to highlight how we have seen workers’ compensation providers leverage TSG’s OpenContent Case Management interface to augment their existing Claim and Policy Management systems to provide a modern and efficient experience for managing claim and policy documents. Workers’ Compensation claims have unique requirements including large long-tail […]

Do More- Case Management

Alfresco – Increasing Efficiency of Insurance Case Management

March 26, 2020

Now that TSG is an Alfresco Company, we wanted to highlight how we have seen multiple large insurance providers leverage TSG’s OpenContent Case Management interface to augment their existing Claim and Policy Management systems to provide a modern and efficient experience for managing claim and policy documents. Alfresco has multiple clients in Property/Casualty, Commercial, Health, […]

CCM Letter-generation

CCM Insurance Letter Generation – OCMS & SmartCOMM Integration

December 10, 2019

One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is improving the efficiency of their workforce. Faster processing times ensure a better customer experience, increase satisfaction and aides in retention. One of the most common tasks that occurs in any insurance scenario (Claim or Policy) is […]

kira-ocms integration

Machine Learning & ECM -Smarter Policy Management with Kira & OCMS

November 25, 2019

TSG recently built Kira integration into our OpenContent Management Suite to improve the Policy Management solution for our client, American Association of Insurance Services (AAIS) for management and analysis of policy templates. This post will explain the solution as well as provide a video demonstration.

SmartCommunications

Introducing Smart Communications CCM Capabilities with OpenContent Case

October 30, 2019

Chicago – October 30, 2019 – Technology Services Group, an industry leader in providing innovative content management solutions, has joined the Smart Communications partner ecosystem to help customers elevate and manage their customer communications.  This partnership enables the combination of SmartCOMMTM with TSG’s OpenContent Case Management to generate, deliver and compliantly manage accurate, branded and […]

Alfresco-Webinar-Claims-Content

Alfresco & TSG Webinar September 26th – Managing Claims Content Chaos

September 18, 2019

On September 26th at 10am CST, Alfresco and TSG presented an in-depth exploration of how modern insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. The increasing quantity and variety of content, much of it unstructured, is leading to costly processing times and dissatisfied customers.  […]

Claim Document Efficiency

Claim Document Efficiency – How to improve customer experience and satisfaction.

September 12, 2019

One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is how to improve the efficiency of the claim document access and processing for a better customer experience, satisfaction and retention.  In regards to documents, more and more insurance clients are looking to make claim document access […]

AAIS CASE STUDY

AWS & Alfresco – AAIS Case Study – Insurance Policy Management and Machine Learning

August 13, 2019

TSG, Alfresco, and AAIS have partnered to provide a best in class content management and tailored advisory solution ensuring the success of each of its members and customers. Watch our recent case study to see how the flexibility of a cloud native content management solution running on Amazon Web Services with OpenContent Management Suite and […]

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Recent Posts

  • Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
  • Alfresco Content Accelerator – Document Notification Distribution Lists
  • Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed
  • Alfresco – Viewing Annotations on Versions
  • Alfresco Content Accelerator – Collaboration Enhancements
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