TSG recently posted an article with Document Strategy on the Vision for Content Services Platform /ECM 2.0 for 2020 and beyond. As part of our year-end wrap-up for 2019 and prepping for 2020, we conducted a deeper dive interview with Dave Giordano, our founder, on his thoughts on the market and his predictions for 2020. This post will provide the transcript of the interview. ... [Continue Reading]
AWS with DynamoDB for Content Management – Reference Architecture & Cost Estimate
TSG has recently been working with multiple clients who are considering whether to deploy their Content Management platform in the Amazon Web Services (AWS) cloud instead of on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses?” This post will provide a reference architecture and sizing estimate to help understand the various components and their relative costs to procure, support, and maintain ... [Continue Reading]
DynamoDB Benchmark – Building an 11 Billion Document DR Process
In June, 2019, Technology Services Group completed an unprecedented 11 billion document benchmark leveraging Amazon Web Services and specifically DynamoDB and Elasticsearch. As with any of our enterprise class solutions, we didn't view the benchmark as complete without a disaster recovery process in place. This post will share our architecture approach and lessons learned from implementing DR for the benchmark. ... [Continue Reading]
DynamoDB 11 Billion Benchmark 11 Thousand Concurrent Users Success!!! – Lessons Learned
TSG initiated our 11 Billion benchmark on Friday, May 10th. As of today we have completed the fourth and final phase, testing our repository with 11,000 concurrent users. This post will share the results. ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Bulk Redaction upon Ingestion or Migration
As we presented in our Redaction Roadmap earlier this year, one of our product development additions to OpenMigrate this quarter is the ability to bulk redact incoming documents as part of an ingestion or migration into Alfresco, Documentum, AWS, or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenMigrate can be used to ... [Continue Reading]
Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row
Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been critical components in multiple successful large client implementations of Alfresco, particularly in the insurance and manufacturing ... [Continue Reading]
Alan Pelz-Sharpe – Deep Analysis Review of Technology Services Group
At the beginning of 2018, TSG hired Alan Pelz-Sharpe of Deep Analysis to conduct a review of TSG’s products and services. Alan both visited the TSG office as well as interviewed multiple customers and partners to better understand TSG’s offerings. This post will present his findings. ... [Continue Reading]
Alfresco on AWS – Achieving High Availability
Several of our clients have moved from running on-premise systems to the Amazon Web Services cloud. One of the most significant benefits with AWS in regards to high availability can be found by leveraging database high availability with AWS’ Relational Database Service (RDS) and file system high availability with AWS S3 or EFS (Elastic File System). This post will describe how to achieve a high availability architecture for Alfresco solutions. ... [Continue Reading]
ECM Roadmap – Thoughts on Planning for the Future
TSG was part of a presentation on at the Document Strategy Conference two weeks ago. One of the follow-up items was our thoughts on an ECM Roadmap. Tied to our earlier post on upcoming ECM disruptions, this post will present our initial thoughts on defining a roadmap and approach for modernizing an ECM System. ... [Continue Reading]
Modern Insurance Platforms For Claims Documentation
TSG is partnering with Alfresco and Claimwire to host a morning event on May 4th entitled Modern Insurance Platforms for Claim Documentation. The teaser video below gives a short tour of some of the functionality that will be discussed. Be sure to check out the event overview for more information on the event. ... [Continue Reading]
Claims Documentation – Modernizing Insurance Platforms
TSG is partnering with Alfresco and Claimwire to host a morning event on May 4th entitled Modern Insurance Platforms for Claim Documentation. Compared to our first 15 years of our ECM practice when Life Sciences and other compliance applications like manufacturing and plant operations drove most of the innovation in the ECM space, we have been seeing an uptick in financial services over the last 5 years and particularly claims management for the Insurance industry. This post will highlight ... [Continue Reading]
2017 ECM Thoughts and Predictions as well as recap of 2016 postings
With the beginning of 2017, it is time for our annual thoughts from our blog from 2016 as well as the ECM industry in general. Biggest news of the year – Dell purchases EMC, OpenText purchases Documentum from Dell Clearly the biggest news of the year for our readers was the purchase by Dell of EMC and then the sale by EMC of ECD (Enterprise Content Division that includes Documentum) to OpenText. Our most popular post of the year was Documentum sold to OpenText – Detailed Analysis and ... [Continue Reading]
Microsoft Azure HDInsight for ECM on Hadoop
As we have posted in the past, Amazon's Web Services (AWS) cloud infrastructure offering has been a very attractive option for companies looking to outsource some, or all, of their infrastructure. Microsoft, while a little late to the market, has put together a comparable suite of tools to Amazon's AWS offerings, including a very robust Hadoop as a managed service. This post is going to outline how cloud providers like Azure's HDInsight service have matured into an offering that should be ... [Continue Reading]
Documentum in the Cloud – Gartner Thoughts – Amazon continues to shine while VMWare plunges
In August, Gartner released the 2016 ratings for Cloud Infrastructure as a Service. As we posted last month , with the news early this year that EMC is looking to sell Documentum, clients that used to be looking at Documentum hosting offerings from EMC are now considering other, better, alternatives including industry leading Amazon Web Services. This post will present the latest thoughts from Gartner. ... [Continue Reading]
Alfresco – Amazon Web Services or On-Premise?
One of our clients is replacing IBM/FileNet with Alfresco. As this will be a new Alfresco installation, the client is considering building out an Alfresco infrastructure within one of their data centers or within the Amazon Web Services (AWS) Cloud. This post will share our analysis of the pros and cons of both approaches. ... [Continue Reading]
ECM Disruptors – Open Source, The Cloud, Software as a Service and Big Data – What are clients doing?
When it comes to new technology, one Accenture partner once shared an interesting analogy comparing new technology to teenager vices. Everyone is talking about it, few are doing it, and those that are doing it aren’t doing it very well. For this post, we will discuss TSG’s ECM clients, The Cloud, Software as a Services (SaaS) and Big Data to shed some light on what our clients are talking about, what they're actually do doing, and with our thoughts for readers to consider. ... [Continue Reading]
ImageWare from Cannon – Migration to Alfresco in the Cloud
As summarized in our series of migration posts, many of our clients are moving to Alfresco from legacy ECM solutions. For one of our current clients, we are moving from an onsite Canon ImageWare solution to Alfresco hosted within the Amazon Cloud. This post will share our experience migrating from ImageWare to Alfresco and include some specifics in regards to technical migration nuances. ... [Continue Reading]
Documentum Migration to Alfresco – Making one small mobile/cloud step first
Having already addressed here Why Clients are migrating from Documentum to Alfresco, the major issue most long-time clients have with moving from Documentum to Alfresco is how to take that first step. Legacy Documentum users often have terabytes of documents stored in Documentum and contemplating a move to any platform would be costly and resource intensive. One innovative approach clients are considering is to introduce Alfresco for new initiatives with integration to legacy Documentum ... [Continue Reading]
Alfresco / TSG and United Cerebral Palsy Featured on Local News in Chicago
In January, TSG and United Cerebral Palsy of Chicago (UCP) was featured on ABC Channel 7 in Chicago, looking at how TSG has worked with UCP to donate our expertise to create applications such as myInfinitec and InfiniTEXT. Both solutions were built leveraging the Alfresco platform and are hosted on the Amazon cloud. TSG has been working pro-bono with UCP for a number of years has been a great way to utilize our content management expertise to directly provide value to UCP's clients, comprised ... [Continue Reading]
Alfresco DevCon Wrap Up
DevCon wrapped up at the end of October in sunny San Diego. Conferences are always a great way to get “re-energized”, meeting new users to the Alfresco platform, spending time with existing clients, and getting excited about where the Alfresco platform is headed. This post will discuss the roadmap and other thoughts from the conference. ... [Continue Reading]
Deploying Alfresco on Amazon EC2
Given all of the “buzz” around Cloud Computing, TSG has had the opportunity to deploy Alfresco Cloud solutions on Amazon EC2 for a number of clients, as well as a chance to experiment with the flexibility of using Amazon EC2 for development purposes. Amazon EC2 fits under the Infrastructure-as-a-Services (IaaS) model, which provides virtual servers on demand. Overall, the primary benefit of deploying to an IaaS such as Amazon EC2 is the ease in deployment and configuration, as well as the ... [Continue Reading]
