In the hunt for “what to talk to customers about next”, we often see many of the ECM vendor sales teams get behind a concept, or technology, that can be marketed easily but isn’t always something clients eventually do or are successful implementing. For this post, we will list some of the myths (including a couple “Lord of the Rings” references where appropriate) that we are seeing, or have seen, to help provide clarity on what might sound good but is more a sales related myth than ... [Continue Reading]
Documentum Futures – OpenText versus Doculabs
Some the most popular posts in the ECM/CPS space are typically when an analyst takes a strong stance on a vendor. Joe Shepley’s post for CMSWire back in November – OpenTextand Documentum – Still not buying it - was one of those posts. Joe took a pretty aggressive stand on his thoughts on the future of Documentum now part of OpenText. In a follow-up piece, Virginia Backaitis took the more pro-OpenText side with her article on Shedding Light on the FUD around Documentum and ... [Continue Reading]
Gartner Content Service Platforms (CPS) Magic Quadrant 2018 – What’s Missing?
Back in 2015, we posted the question of whether the magic quadrant was really magic anymore. In the following years, Gartner has evolved the rating with a complete change of the evaluation in 2016 as well as the big news in 2017 when IBM/FileNet being dropped from the leader quadrant after being the default leader for 10+ years. In the recent 2018 Gartner Magic Quadrant (download from Alfresco here), Gartner has made more changes along with IBM being back in the leader quadrant. This post ... [Continue Reading]
Documentum 6.7 and ADTS Extended Support Ending on April 30th, 2018
Extended support for the Documentum 6.7 stack, and thus Advanced Document Transformation Services (ADTS) with the Adlib backend, ends on April 30, 2018. For those clients that have not upgraded to the 7.X environment, there is significant risk exposure. As part of our making Documentum better series, TSG is recommending upgrading to Adlib rather than move to Documentum Content Transformation Services or Blazon. This post will document our thoughts. ... [Continue Reading]
Documentum – How to make it better – 2018 Blog Series
Based on feedback from multiple clients, TSG will be conducting a 2018 blog series on how to make Documentum better based on our 20+ years of client experience. Over the course of the next several weeks, we will be sharing best practices with both new posts as well as some of refreshed versions of our most popular posts. This post details the upcoming series of articles. ... [Continue Reading]
2018 Thoughts and Predictions as well as recap of 2017 postings
2017 was the busiest year ever for the TSG blog. Whether it was the finalization of the purchase of Documentum by OpenText or Gartner’s 180 on IBM, we had our most active year with over 60,000 views of our different articles. This post will highlight some of the most popular articles as well as our predictions for 2018. ... [Continue Reading]
Alfresco and Amazon Web Services – Disrupting Legacy Content Services – Alfresco Day London – Keynote
TSG gave a keynote presentation on December 7th for Alfresco Day London. Our topic “Alfresco and AWS – Disrupting Legacy Content Services” presented our thoughts on how the combination of a movement to the cloud, specifically Amazon’s cloud, along with the additional content created by digital transformation is disrupting the main Legacy ECM vendors. This post will share our slide deck along with some of our narrative. ... [Continue Reading]
Alfresco – The Importance of being Cloud Native compared to Legacy ECM vendors
In a recent Cloud Foundry Summit 2017 interview with Mojgan Lefebvre, SVP and CIO Liberty Mutual Global Specialty described how important it was that their first cloud initiative be Document Management and specifically, Alfresco due to its cloud native architecture. This post will share our agreement on why cloud native is a critical component for evaluating Document Management alternatives and compare vendor offerings. ... [Continue Reading]
Moving off of Documentum – OpenText Marketing goes on the defensive
Some interesting back and forth on CMSWire over the last two weeks around Documentum and OpenText. On October 11th, Joe Shepley from Doculabs posted on planning an exit strategy from Documentum. On October 26th, Stephen Ludlow, Senior Director, Enterprise Product Marketing, OpenText, was interviewed with his thoughts on Joe’s article. This rather long post will present our thoughts on both articles. ... [Continue Reading]
Documentum – What is the business case to replace it?
Last week after meeting with some FileNet customers, we posted on the developing a business case to replace FileNet. Some of the feedback we got was that the article could be applied to other ECM tools, particularly from Documentum customers. This post will discuss the development of a business case with both a hard and soft dollar items for the replacement of Documentum with Alfresco. ... [Continue Reading]
Alfresco Guest Contributor – Documentum, FileNet & OpenText – should I stay or should I go?
Dave Giordano, President and Founder of TSG, was invited to be a guest contributor on the Alfresco blog. His latest article covers the struggle legacy ECM customers have when choosing to stay or leave their existing implementations. With the cloud, cost savings and rapid growth of Infrastructure as a Service (IAAS) vendors like AWS, legacy ECM customers are considering cloud ECM alternatives. While concern about the effort of moving documents and integrations to a new platform has in the past ... [Continue Reading]
Documentum – Should I stay or should I go? Thoughts on the OpenText Purchase Six Months Later
TSG talked with a 20+ year Documentum client yesterday about the future of Documentum. Like many Documentum customers, the client had postponed any decision about future plans for their system until there was a clear understanding of what OpenText would do with Documentum. With OpenText Enterprise World complete, this post will present our TSG thoughts on making future decisions about Documentum with an 80’s Clash theme – Should I stay or should I go? ... [Continue Reading]
OpenText Enterprise World – Thoughts on the Keynote for Documentum Customers
Over the years, some of our more popular posts have been our thoughts on EMC World/Momentum which TSG had attended for the past 20 years. With Documentum being bought by OpenText, the Documentum Momentum event has died with Documentum related activities included in the OpenText Enterprise World event held earlier this month in Toronoto. Due to scheduling conflicts, we weren’t able to attend the event this year. For all of us that didn’t attend, OpenText has provided the Marc Barrenechea (CEO ... [Continue Reading]
ECM Roadmap – Thoughts on Planning for the Future
TSG was part of a presentation on at the Document Strategy Conference two weeks ago. One of the follow-up items was our thoughts on an ECM Roadmap. Tied to our earlier post on upcoming ECM disruptions, this post will present our initial thoughts on defining a roadmap and approach for modernizing an ECM System. ... [Continue Reading]
Documentum purchase by OpenText finalized – Detailed Analysis and Predictions
Two weeks ago on 1/23/17 Documentum officially became part of OpenText. Most of the analysts, including all of us at TSG, have been recommending clients “wait and see” in regards to how OpenText accommodates their new acquisition. This post will share our analysis and predictions based on our review of OpenText's initial statements since the deal was announced and now that it has finalized. ... [Continue Reading]
Documentum – ECD CEO Rohit Ghai leaves Documentum for RSA
With one or two weeks to go until the Documentum/ECD purchase by OpenText closes, Rohit Ghai, CEO of ECD announced yesterday (via a tweet – what’s with that?) that he would be staying with Dell rather than travel with the rest of the Documentum team to OpenText. ... [Continue Reading]
2017 ECM Thoughts and Predictions as well as recap of 2016 postings
With the beginning of 2017, it is time for our annual thoughts from our blog from 2016 as well as the ECM industry in general. Biggest news of the year – Dell purchases EMC, OpenText purchases Documentum from Dell Clearly the biggest news of the year for our readers was the purchase by Dell of EMC and then the sale by EMC of ECD (Enterprise Content Division that includes Documentum) to OpenText. Our most popular post of the year was Documentum sold to OpenText – Detailed Analysis and ... [Continue Reading]
Gartner ECM 2016 – “Magic Quadrant” – Change, Hype and Rigged?
Gartner has recently released the “ECM Magic Quadrant”. You can download a copy of it from Alfresco here. Back in the 1990’s when ECM was emerging, many clients (and the software vendors) relied on the analysis as we were selecting initial ECM solutions. Last year, we questioned the relevancy of the review – “Gartner ECM Magic Quadrant 2015 – Is it really magic anymore?” and it continues to be one of our more popular posts. This year, it seems as if the results are dramatically altered in ... [Continue Reading]
Documentum purchased by OpenText – 4 ways to reduce the risk of an unknown OpenText future
Announced on September 12th, OpenText is purchasing the assets of the Enterprise Content Division of EMC (that includes Documentum among other products). For more thoughts, see our Detailed Analysis and Predictions. While predictions around the web vary on the future of the combined offerings, one common, very valid concern based on OpenText's history, is: what should I do to reduce my risk of OpenText just treating my Documentum maintenance payments as a revenue stream without reinvesting in ... [Continue Reading]
Documentum bought by OpenText – Box makes their play for Documentum’s Life Sciences
A variety of articles around the web (good listing of the different articles by John Mancini of AIIM) in regards to the June 12th purchase of the EMC’s ECD division (that includes Documentum) by OpenText including our own Analysis and Predictions. As different vendors position themselves to benefit by the disruption of the purchase, we thought the recent play by Box in Life Sciences was worth a deeper analysis. This post will present our thoughts on Box for Life Sciences. ... [Continue Reading]
Documentum bought by OpenText – what do OpenText customers think?
While most of the focus in regards to the announcement this month of the purchase of Documentum by OpenText has been on what will happen to the Documentum customers, we got some insight from this week’s ARMA conference in regards to OpenText client thoughts. This post will share our thoughts as well as present some of our insights based on our previous analysis. ... [Continue Reading]
Top 5 Differences between Records Management and Document Management
Several of our clients have been wrestling with the topic of Information Governance (IG) and the difference between Records Management (RM) and Document Management (DM). We participated in several discussions while at NIRMA where the need to incorporate Electronic Document Management functionality is falling under the Records Management department. Long term, records managers are looking at Records Management solutions to solve Document Management needs. While on the surface it may seem that ... [Continue Reading]
Documentum sold to OpenText – Detailed Analysis and Predictions
Since it was announced on Monday, September 12th that OpenText was buying the ECD Division (which includes Documentum) from EMC/Dell, we have conducted multiple conversations with customers as well as current and former employees of both Documentum and OpenText. This post will present our summarized analysis and predictions on the purchase by OpenText. Documentum purchase by OpenText finalized - Detailed Analysis and Predictions. ... [Continue Reading]
OpenText Migration to Alfresco – Best Practices with OpenMigrate
Recently TSG worked with an R&D client to migrate content from two legacy OpenText repositories into a new Alfresco environment using OpenMigrate. This post will discuss the process used to perform the OpenText to Alfresco migration, as well as some of the technical challenges that were encountered along the way. ... [Continue Reading]
