Recently Gartner Analyst and long-time ECM evangelist Marko Sillapaa posted an interesting article titled “Why Build a Content Services Platform from Scratch?” . In the article Marko correctly points out that "build your own" isn’t easy and it's better to avoid home grown solutions where support could be required for 20 years. An alternative viewpoint comes from another long-time ECM evangelist Jeff Pots, “ECM, You Ain’t Gonna Need it” where Jeff points out how his firm has built light-weight ... [Continue Reading]
Content Capture 2.0 – The Upcoming Disruptions – Thoughts and Analysis
Similar to the disruption happening within the ECM marketplace, most analysts (and TSG) are predicting that the Capture component of ECM is ripe for disruption as well. The capture marketplace is very similar to the ECM marketplace with legacy products that haven’t evolved as new requirements and technologies are introduced. One of the strategic initiatives TSG is pursuing this quarter is to continue to update our capture capabilities for our own offerings. This post will be ... [Continue Reading]
The Deep Analysis Podcast – The 11 Billion File Benchmark
Dave Giordano, CEO of TSG, recently sat down with Alan Pelz-Sharpe to discuss our recent 11 Billion File Benchmark on AWS and DynamoDB. Additionally, hear Dave's thoughts on the future of ECM and why companies are considering alternatives to the traditional ECM Suite. ... [Continue Reading]
TECHNOLOGY SERVICES GROUP SUCCESSFULLY BENCHMARKS 11 BILLION DOCUMENT REPOSITORY WITH AMAZON WEB SERVICES – PRESS RELEASE
Chicago, IL. June 25th, 2019 – Technology Services Group, Inc. (TSG), a leading provider of document management integration software announced today that it has successfully tested the OpenContent Management Suite (OCMS) of products with a repository containing 11 billion documents running on Amazon Web Services. The benchmark was populated with TSG’s OpenMigrate product and was able to achieve ingestion speeds of 20,000 documents per second with over 1 billion documents migrated on an ... [Continue Reading]
DynamoDB 11 Billion Document Benchmark – Summary of Postings
TSG initiated our 11 Billion Document DynamoDB benchmark on Friday, May 10th 2019 and ended all of our testing activities on June 20th 2019. The benchmark was an unbelievable success with our team learning many lessons in regards to scaling AWS, DynamoDB, Elasticsearch and our OpenContent and OpenMigrate products. This post will present a summary of the benchmark activities and lessons learned. ... [Continue Reading]
DynamoDB 11 Billion Benchmark 11 Thousand Concurrent Users Success!!! – Lessons Learned
TSG initiated our 11 Billion benchmark on Friday, May 10th. As of today we have completed the fourth and final phase, testing our repository with 11,000 concurrent users. This post will share the results. ... [Continue Reading]
DynamoDB 11 Billion Benchmark Add Documents Success!!! – Lessons Learned
TSG initiated our 11 Billion benchmark on Friday, May 10th. The first phase of the benchmark was aimed at building a large repository with our OpenMigrate ingestion tool and proving access for OpenContent Search, OpenContent Case and OpenAnnotate. The initial ingestion phase concluded on May 17th with 11 Billion documents and ingestion speeds of 20,000 documents per second to DynamoDB and related folders indexed into Elasticsearch. We took some time to decompress and started ... [Continue Reading]
DynamoDB 11 Billion Benchmark Search Index Success!!! – Lessons Learned
TSG initiated our 11 Billion benchmark test on Friday, May 10th. The first phase of the benchmark was aimed at building a large repository with our OpenMigrate ingestion tool and proving access for OpenContent Search, OpenContent Case and OpenAnnotate. The initial ingestion phase concluded on May 17th with 11 Billion documents and ingestion speeds of 20,000 documents per second to DynamoDB and related folders indexed into Elasticsearch. We took some time to decompress and ... [Continue Reading]
DynamoDB and AWS – How to build your own ECM capabilities for massive scale and performance
After the successful 11 Billion Document Benchmark with DynamoDB, we had a discussion with a couple of the major analysts as well as a nice shout-out from Jeff Potts on ECM Architect. We received a ton of great feedback on the scale of what we were able to accomplish along with lots of discussion specifically on how we built it and sharing some lessons learned. This post will break down the components of our NoSQL (DynamoDB and Hadoop) ECM components with background and comparison to ... [Continue Reading]
DynamoDB 11 Billion Benchmark Ingestion Success!!! – Lessons Learned
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning, we are pleased to announce we have fully ingested our goal of 11 billion documents!!! This post will share some of the lessons learned this week. ... [Continue Reading]
DynamoDB 11 Billion Benchmark – AWS Walk-through
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning we have migrated approximately 10.5 billion documents. This post will present some underlying detail of DynamoDB repository with a particular focus on document and folder objects. Our post Monday detailed the reasons and expectations for the 11 billion document benchmark, our post ... [Continue Reading]
DynamoDB 11 Billion Benchmark – Document and Folder Details
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning we have migrated approximately 9 billion documents. This post will present some underlying detail of DynamoDB repository with a particular focus on document and folder objects. Our post Monday detailed the reasons and expectations for the 11 billion document benchmark with a post Tuesday ... [Continue Reading]
Documentum to Veeva Vault – Migration for Life Sciences
TSG has recently enhanced OpenMigrate to add support for migrations to and from Veeva Vault. The OpenMigrate Veeva Target connector enables complex migrations into Veeva Vault to occur through an automated 1-step migration. The 1-step approach provides a huge benefit for regulated life science companies by streamlining validation efforts and eliminating the need for manual intervention. This post will walk through a simple migration from Documentum to Veeva Vault, demonstrating the ... [Continue Reading]
FileNet Migration to Amazon Web Services – Why now more than ever?
TSG is currently finalizing a case study on a client that has successfully moved from an legacy on-premise FileNet system to Amazon Web Services. In preparation for that piece coming out in the next two weeks, we thought we would write some of our thoughts on why so many clients, after years of delaying migration efforts, are finally moving off of FileNet to Amazon Web Services. ... [Continue Reading]
ECM Sales Myths for 2019
In the hunt for “what to talk to customers about next”, we often see many of the ECM vendor sales teams get behind a concept, or technology, that can be marketed easily but isn’t always something clients eventually do or are successful implementing. For this post, we will list some of the myths (including a couple “Lord of the Rings” references where appropriate) that we are seeing, or have seen, to help provide clarity on what might sound good but is more a sales related myth than ... [Continue Reading]
Alfresco – Application Performance Monitoring
One problem we consistently see at Alfresco clients is the inability of IT support resources to respond to user complaints that "the system is slow". Performance is a complicated factor and can depend on many different components typically outside of the control of the Alfresco support resources (network, browser, workstation....). This post will present our thoughts on including an Application Performance Monitoring tool along with Alfresco to proactively be able to address the health of ... [Continue Reading]
FileNet and CMOD – Will IBM finally sell them and potentially buy Box?
One of our more controversial posts over the last couple of years was back in 2017 “FileNet – Is IBM Planning on Selling it”. We had some interesting follow-up – particularly on LinkedIn from some folks at IBM that were not to happy with our analysis. At the time we stated that “we would expect that IBM would sell off FileNet and potentially Content Manager within the next two years”. With two years coming up in May and the recent news of IBM selling off Notes and buying Red ... [Continue Reading]
Technology Services Group Releases new DynamoDB Document Management Capabilities for AWS
Complete OpenContent Management Suite now available natively for DynamoDB on Amazon Web Services Marketplace Chicago, IL. – January 30th, 2019 – Technology Services Group, Inc. (TSG), a leading provider of document management integration software and services, today announced that its OpenContent Management Suite (OCMS) for DynamoDB has been released on the Amazon Marketplace. OCMS provides a modern user interface for common document management capabilities for a variety of ECM platforms. ... [Continue Reading]
A Big Data Approach to ECM – White Paper from Deep Analysis
TSG recently participated in a research effort with Deep Analysis. The fundamental undertaking was to understand what alternatives innovative customers are considering when it comes to moving from Legacy ECM 1.0 to modern ECM 2.0 capabilities on premise or in the cloud. Alan Pelz-Sharpe and the analysts of Deep Analysis conducted a deep dive into Big Data and particularly NoSQL databases, Hadoop and DynamoDB. ... [Continue Reading]
ECM 2.0 – What does it mean?
Great whitepaper available at Deep Analysis from long-time ECM analyst Alan Pelz-Sharpe entitled “Intelligent Information Management – From ECM 1.0 to 2.0”. This post will highlight the relevant points and add our thoughts. ECM 2.0 – What are the opportunities? We would agree with Alan that, while repository centric ECM 1.0 systems dominate the market, 2.0 opportunities exist to offer more insight, automation and decentralization. Combined with new technology from cloud ... [Continue Reading]
Documentum Futures – OpenText versus Doculabs
Some the most popular posts in the ECM/CPS space are typically when an analyst takes a strong stance on a vendor. Joe Shepley’s post for CMSWire back in November – OpenTextand Documentum – Still not buying it - was one of those posts. Joe took a pretty aggressive stand on his thoughts on the future of Documentum now part of OpenText. In a follow-up piece, Virginia Backaitis took the more pro-OpenText side with her article on Shedding Light on the FUD around Documentum and ... [Continue Reading]
Gartner Content Service Platforms (CPS) Magic Quadrant 2018 – What’s Missing?
Back in 2015, we posted the question of whether the magic quadrant was really magic anymore. In the following years, Gartner has evolved the rating with a complete change of the evaluation in 2016 as well as the big news in 2017 when IBM/FileNet being dropped from the leader quadrant after being the default leader for 10+ years. In the recent 2018 Gartner Magic Quadrant (download from Alfresco here), Gartner has made more changes along with IBM being back in the leader quadrant. This post ... [Continue Reading]
FileNet Support to End in 2019
IBM has formally announced that it is dropping support for FileNet version 5.2.X on April 30th, 2019. FileNet customers on 5.2.X need to decide whether to upgrade to the 5.5 version, run unsupported, or migrate to another option. This post will present our thoughts from talking with a FileNet customer working through the decision process. ... [Continue Reading]
DocFinity – Migrating to Amazon S3
TSG is currently working with an insurance client migrating from DocFinity to the Amazon cloud. This post will describe how TSG is assisting the client move to a more modern solution with Amazon Web Services and specifically Amazon S3 leveraging our OpenMigrate migration framework. ... [Continue Reading]
Content Services and the Cloud: On-Premises vs. Cloud vs. Hybrid Approach – Document Strategy Guest Contributor
When posed with the question “Are you considering on-premise, cloud or a hybrid approach for your content services?”, most practical decision makers who are looking to gradually and safely move away from the high costs of a on-premise data center and legacy ECM solution will respond with a hybrid approach. But is a hybrid approach the same thing as hybrid software that the ECM vendors are offering? In this article for Document Strategies, TSG discusses the differences between on-premise, cloud ... [Continue Reading]
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