Many of the TSG customers and prospects are struggling with old versions of Content Manager and Content Manager onDemand that have lived for decades with millions and even billions of documents. With the 2016 announcement that, while still being branded as IBM CMOD, all future development has been moved to UNICOM, most customers are looking for a way to begin to migrate away from the product. For clients looking to reduce the cost of supporting CM or CMOD as soon as possible, TSG can ... [Continue Reading]
Computer Generated Documents – What’s different about Capture 2.0 and Big Data?
As part of our series on Capture 2.0, this quarter TSG is focused on improving our ability to capture documents that are “borne digital”, that is, while being in a paper format, were never printed out on paper. While capturing documents from Word or other documents created by an end-user is fairly straightforward, computer batch processes are not so easy. For this post, we will focus on batch computer processes that produce output, often in document format, and will describe the ... [Continue Reading]
File Formats Lessons Learned – Legacy ECM Migrations
As we presented yesterday, one of the bigger issues with FileNet Migrations was clients that have leveraged the COLD format and how TSG has come up with our own adapter to help clients move away from FileNet COLD to a less proprietary PDF format. The discussion got us thinking about what other formats need special attention during legacy ECM migrations. This post will discuss some of the various formats and our lessons learned for migrations. TIFF – Tagged Image File Format For ... [Continue Reading]
FileNet COLD Migration – Cracking the proprietary format issue
One of the most difficult things about migrating off of FileNet happens for those clients that have relied on leveraging the FileNet COLD format for storage of computer generated documents from internal systems. Built in the 1990’s in a time when network bandwidth and storage conservation was paramount, the format is unlike any others, badly documented online and very difficult to easily convert into non-proprietary, standard formats like PDF. This post will present how TSG was able ... [Continue Reading]
TECHNOLOGY SERVICES GROUP SUCCESSFULLY BENCHMARKS 11 BILLION DOCUMENT REPOSITORY WITH AMAZON WEB SERVICES – PRESS RELEASE
Chicago, IL. June 25th, 2019 – Technology Services Group, Inc. (TSG), a leading provider of document management integration software announced today that it has successfully tested the OpenContent Management Suite (OCMS) of products with a repository containing 11 billion documents running on Amazon Web Services. The benchmark was populated with TSG’s OpenMigrate product and was able to achieve ingestion speeds of 20,000 documents per second with over 1 billion documents migrated on an ... [Continue Reading]
FileNet Migration – Recorded Alfresco/TSG Webinar – 05/29/2019
On May 29th, 2019, TSG and Alfresco hosted a webinar detailing an innovative solution for migrating off of FileNet onto more modern ECM solutions. Taking the approach of a rolling migration combined with offline access methods enabled users to stop running FileNet very quickly compared to a traditional “big bang” migration approach. When IBM dropped their support for FileNet Content Manager 5.2 on April 30th, many customers were left stranded with an old, unsupported version that may have ... [Continue Reading]
Amazon Textract for Full Text Search
TSG had added Amazon Textract to our ECM offerings for Alfresco, Documentum, Hadoop and DynamoDB as well as our search offerings with Solr and Elastic Search. Previously, we looked at Textract's text extraction capabilities. For this post, we will discuss and demonstrate how Amazon Textract can be leveraged as a modern OCR indexing engine for image conversion to support full-text search efforts for both on-premise and cloud-based solutions. ... [Continue Reading]
Migrating to Veeva – Reduce Risk, Stress and Cost with a Gradual Migration
Too often, migrating to Veeva Vault can be seen as a massive undertaking where the migration effort means moving all the content, integrations and people to the new platform in a migrate all-at-once “Big Bang” approach. Given the effort to move all the different components, along with training the users on a new system, it is easy to see why so many legacy systems (like Documentum DCM) are still around today as their owners can, when confronted with this daunting task, choose to “wait ... [Continue Reading]
FileNet – How to retire in weeks rather than months
Many of the TSG customers and prospects on FileNet are struggling with old versions of FileNet that have lived for decades with millions and even billions of documents. For clients looking to reduce the cost of supporting FileNet as soon as possible, TSG can leverage some innovative solutions, including a rolling migration combined with offline access methods from TSG’s OpenMigrate to allow customers to stop running FileNet considerably earlier than a full migration effort would typically ... [Continue Reading]
Migrating to Alfresco – Reducing Risk, Stress and Cost with a Rolling Migration
Too often, migrating to Alfresco can be seen as a massive undertaking where the migration effort means moving all the content, integrations and people to the new platform in a migrate all at once, "Big Bang” approach. Given the effort to move all the different components, along with training the users on a new system, it is easy to see why so many legacy ECM systems are still around today as their owners can, when confronted with this daunting task, choose to “wait until next year”. TSG has ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Bulk Redaction upon Ingestion or Migration
As we presented in our Redaction Roadmap earlier this year, one of our product development additions to OpenMigrate this quarter is the ability to bulk redact incoming documents as part of an ingestion or migration into Alfresco, Documentum, AWS, or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenMigrate can be used to ... [Continue Reading]
DocFinity – Migrating to Amazon S3
TSG is currently working with an insurance client migrating from DocFinity to the Amazon cloud. This post will describe how TSG is assisting the client move to a more modern solution with Amazon Web Services and specifically Amazon S3 leveraging our OpenMigrate migration framework. ... [Continue Reading]
Migrating FileNet with Daeja Annotations to AWS S3
Currently TSG is working with several clients who are looking to move away from FileNet to AWS S3 and/or a modern ECM. A unique requirements is that the migration includes both documents and annotations. In a previous post, we wrote about migrating from FileNet to AWS S3 and focused on how to move the documents with conversion of proprietary TIFF to PDF. For this post we will address moving the annotations for those clients with a Daeja viewer annotations to a more standard, non-proprietary ... [Continue Reading]
ECM Migrations – 10 Reasons there will never be an “Easy Button” for migrations
Just about every couple of years we will see a campaign from a software vendor or ECM integrator claiming that their new product or approach has made ECM migrations easier. Typically the marketing campaign will focus on a new sales initiative looking to more easily move clients from their old ECM platforms and software to vendors ECM platforms and software and probably the cloud. TSG is the leader in migrating clients to new ECM systems with 15+ years of experience. This post will present our ... [Continue Reading]
Alfresco – Working with PDF and Renditions
One of the major recommendations we make for our clients is to leverage PDF as much as possible as both source documents and renditions within Alfresco. This post will share some of our observations and lessons learned. ... [Continue Reading]
Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row
Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been critical components in multiple successful large client implementations of Alfresco, particularly in the insurance and manufacturing ... [Continue Reading]
OpenContent Solr Services – New TSG Product Offering
As part of our campaign to make Documentum better, TSG is announcing the formalization of our OpenContent Solr Services as well as some new features that we are adding to our work with Solr. We have been working with Lucene and later Solr for over 12 years but have recently discovered several client scenarios and opportunities that are driving our expansion of our Solr capabilities for Documentum, Alfresco, Hadoop and other repositories. This post will detail the different scenarios as well as ... [Continue Reading]
Documentum – What is the business case to replace it?
Last week after meeting with some FileNet customers, we posted on the developing a business case to replace FileNet. Some of the feedback we got was that the article could be applied to other ECM tools, particularly from Documentum customers. This post will discuss the development of a business case with both a hard and soft dollar items for the replacement of Documentum with Alfresco. ... [Continue Reading]
Alfresco Bulk Import Tool Versus OpenMigrate – What are some of the differences?
TSG has been conducting a number of large migrations for clients (upwards of 1 billion documents) with our OpenMigrate software product. Alfresco offers the Bulk Import Tool as a free option for importing content into Alfresco. While OpenMigrate with its direct file linking option incorporates all of the performance components of the Alfresco Bulk Import Tool, many times clients want to understand all of the differences between the two options. This post will describe the differences ... [Continue Reading]
Data Visualization Dashboard for ECM Migrations
Large Enterprise Content Management migrations tend to be mission critical projects for many companies. The lead up to a migration can be fairly easy to convey status to all interested parties. However, once the migration begins, many clients need the ability to inform interested stakeholders of the overall progress on-demand. Until now, this would require a developer or analyst to take time to analyze logs and manually perform calculations. With the OpenMigrate dashboard, both the developers ... [Continue Reading]
ECM Migrations – Top Ten Planning Tips For a Successful Migration
Start planning early. Clients often underestimate the amount of planning required for any type of migration. Migration often involves more than just moving content from one place to another. Many migrations also have to account for mapping metadata, folder structure, security, and other related objects from the source system to the target system. A typical migration timeline is depicted below. Note the duration of the planning phase. Take inventory of all objects in the source system ... [Continue Reading]
What makes migrating from a Legacy ECM systems so difficult?
While many of our clients are embracing modern interfaces for new ECM systems, migrating the content from a legacy ECM can often be a difficult effort due to the complexity and cost of a migration. Over the last 21 years, TSG has migrated applications and content for clients from a variety of legacy ECM envrionments (even homegrown solutions). This post will address some of the more common migration complexities and our best practices to reduce the cost and effort for legacy ECM ... [Continue Reading]
FileNet Migration Findings
Editor's Note: This article was originally posted in August of 2010. We’ve been answering quite a few questions lately from businesses looking to migrate off of their older FileNet systems. Having been away from this area for a bit, I was looking back over some older blog entries I had written. I came across this write-up, which described a unique engagement where we ended up pulling some of the FileNet migration knowledge we had put INTO OpenMigrate, OUT OF OpenMigrate, and using it as the ... [Continue Reading]
FileNet Migration – Best Practices and Client Experience
Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure. This post will share our experience and thoughts around migration from FileNet with OpenMigrate. ... [Continue Reading]
New York Philharmonic Throwback – Take A Trip Through 174 Years Of Classical Music
Recently, Jody Avirgan from FiveThrityEight posted an excellent discussion with Barbara Haws, archivist & historian at the New York Philharmonic and one of our favorite TSG clients, detailing how the digital archive has grown over the last several years. TSG assisted NY Philharmonic in digitizing and ingesting terabytes of data which include historical documents, music scores, programs, marketing materials and business records. Back in 2012, TSG’s work with the New York Philharmonic Digital ... [Continue Reading]
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