Technology Services Group

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Documentum – Upgrading to Documentum 7 in Three Weeks

Many of our clients have end of year deadlines for projects. One of our newest clients contacted us with an unprecedented challenge – could we upgrade them from 32-bit Documentum 6.5 SP1 to 64-bit Documentum 7.0 Patch 12 by early December given availability of certain funds.  This post will present the project and some best practices in regards to the upgrade.  ... [Continue Reading]

Supersized Documentum Migrations and Upgrades Two Billion Documents and Counting

Two weeks ago we completed several of the largest Documentum migrations and upgrades we’ve ever seen. With short outage windows, we helped plan and support our client’s migration of their Documentum systems from a data center in the southeast US to the Rockies while simultaneously upgrading the repositories from Documentum 6.5 to 6.7 SPx. Altogether the repositories contained over 2 billion documents,  several TB of file server and multiple Centera devices; as well as over 425,000 ActiveWizard ... [Continue Reading]

Documentum Upgrades – Handling eSignatures in Documentum 6.6+

Starting in Documentum Content Server 6.6, using the eSignature mechanism uses iText rather than PDF Fusion to create the electronic signature page. Documentum made this move to iText in order to be able to support creating eSignatures when the content server was running on a Unix/Linux environment, which was previously unsupported. Using the eSignature mechanism still requires a TCS (Trusted Content Services) license from EMC. ... [Continue Reading]

Documentum Upgrade to 6.7 – a simple approach

Back in July, we wrote a lessons learned post regarding upgrading from Documentum 6.5 to Documentum 6.7.   We have a client that recently completed, by himself, a Documentum upgrade from 6.5 SP3 to 6.7 SP1.  While TSG often assists clients in the Documentum upgrade process, some clients are very capable of performing upgrades on their own if they chose a simple approach.  This post will share some of the client’s thoughts on the upgrade and how the combination of TSG products as well as good ... [Continue Reading]

Documentum 6.5 to 6.7 Upgrade Lessons Learned

TSG  recently assisted a client with upgrading their Documentum 6.5 environment to 6.7. Products included Content Server, xPlore, Business Process Manager (BPM), Content Transformation Services (ADTS, AVTS, MTS), DA, Webtop, Records Manager, Retention Policy Services (RPS), Archive Services for Reports (ASR), and TaskSpace. The client also runs TSG’s High Performance Interface (HPI) and OpenContent products. ... [Continue Reading]

Documentum, Mobile and IMAP – A standard and open source approach for email archiving and mobile access

TSG has started initial research and development on an alternative approach for email archiving and mobile access with Documentum, based on a client project that utilized Alfresco IMAP.  In prepping for our client briefing next week, we thought we would share our initial thoughts on an IMAP and Documentum approach. ... [Continue Reading]

Documentum 6.7 Upgrades and Hardware Changes

With Documentum 6.5 SP3 going out of support this year (August 31, 2012), we’re running several Documentum upgrade projects for clients this quarter. Unlike in the past where upgrades promised fantastic new functionality, this round of upgrades is trending more towards maintaining supported configurations and upgrading to new hardware. In addition, rather than simply upgrading the OS, companies are virtualizing servers and rolling out 64-bit hardware wherever possible. ... [Continue Reading]

Debugging Documentum Java Method Server (JMS) Code in Eclipse

One of the big challenges with working with Documentum is debugging code that is deployed to the Content Server’s Java Method Server (JMS).  Deploying code updates to the JMS can be tedious because it the JMS is typically on a remote server for developers, and it usually takes a long time to restart when code changes are deployed.  The Java Method Server is also shared by all repositories on the content server, so continuously restarting the server for debugging can impact other repositories.  ... [Continue Reading]

Documentum Webtop 5.3 running on Documentum Content Server 6.x

We stumbled across a pretty vague reference in the cross-product dependency guide for Documentum 6.7 SP1 (on page 245) for Webtop (emphasis ours) “Note: Documentum Collaborative Services 5.3 DAR is installed with Content Server 6.7 SP1 repository so Webtop 5.3 & 5.3 SPx will work with Content Server 6.7 SP1.   If Documentum Collaborative Services (formerly Documentum Collaborative Edition) 6.7 SP1 DAR is installed with Content Server 6.7 SP1 repository, Webtop 6.7 SP1 is required.” ... [Continue Reading]

Documentum Client for Outlook (DCO) – A cautionary tale in regards to message formats and object types – comment if you have experience to share.

We have two clients that are struggling with the combination of email formatting as well as the Documentum Client for Outlook (DCO) regarding format and different releases.  TSG doesn’t see a ton of DCO or email implementations so we thought we would share our client's experiences here.  Please comment if you have any DCO experience to share. ... [Continue Reading]

Documentum Webtop Upgrades 6.5 to 6.7 Considerations

With the support deadlines on the Webtop 6.5 platform being August 31st, 2012, many Documentum users are considering an upgrade to the current 6.7 platform which is supported through April 29th, 2015.  While EMC has released 6.6 and 6.7 as minor releases with very little new functionality, it is worth noting the differences when planning an upgrade.  This post will discuss changes from Webtop 6.5 to 6.7. ... [Continue Reading]

Documentum Foundation Services – What Happened?

Unveiled with D6 in 2007, Documentum Foundation Services (DFS) was the service-oriented  replacement for the Documentum Foundation Class (DFC) and the Microsoft specific Primary Interop Assembly (PIA) including lingering components of the original Documentum API still embedded within the DFC.  With the announcement at EMC World that the new development environment will be a REST based API built on the DFC, Documentum customers might be wondering about the future of DFS.  This post will discuss ... [Continue Reading]

Day 1 – EMC World 2011 – Afternoon Sessions – Architecture and Product Roadmap

Attended three good sessions this afternoon.  First one was EMC Documentum Architecture Overview – Part 1 by Jeroen van Rotterdam, Second was Rick Devenuti Keynote – last presentation was John McCormick “What’s Next” Product Roadmap.  This post will try to summarize the three presentations with some thoughts on the overall product direction. ... [Continue Reading]

Documentum Workflow Manager, BPM, and Licensing

We just finished a new 6.6 Documentum install for a client and ran into something slightly unusual.  During the installation, we were not able to install a workflow template from an existing archive, a routine install activity.  In the past, we could always move workflow templates between repositories using Application Builder and Installer and create new templates with Workflow Manager.  While Documentum Application Builder and Application Installer became unsupported with the release of ... [Continue Reading]

Documentum Search – How to get around the user request of “I just want a search like Google”

Often times Documentum users, frustrated with Webtop Search or Advanced Search will request “Can we just have a Google Search?”.   This post will provide input to Documentum developers on how to best address this ongoing request.  While this post is specifically focused on Documentum developers, lessons learned about interface design apply to our Alfresco and SharePoint readers as well.  ... [Continue Reading]

Documentum Webtop Customizations – What should you do next?

Webtop Customizations are a consistent source of concern for internal IT.  Concerns range from level of development effort to upgrade cost and long-term support.  Specific concerns include: Business changes and customizations must be redone when Webtop versions change Internal resource staffing and the need to retain Documentum programmers Documentum support for new releases This post will address our thoughts on what clients are doing to either mitigate concerns in regards to customizing ... [Continue Reading]

Documentum Retention Policy Services – Thoughts on Performance

TSG recently worked with a client evaluating EMC’s Retention Policy Services (RPS) product.  For those unfamiliar with RPS, RPS is used for automating content retention and disposition, while also allowing for holds that prevent disposition. Additional information can be found on the EMC website here: http://www.emc.com/products/detail/software2/retention-policy-services.htm The client liked many of the features of the product and its user interface (which is very similar to Webtop). One of ... [Continue Reading]

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  • ECM Sales Myths for 2019 March 22, 2019
    In the hunt for “what to talk to customers about next”, we often see many of the ECM vendor sales teams get behind a concept, or technology, that can be marketed easily but isn’t always something clients eventually do or are successful implementing.  For this post, we will list some of the myths (including a […]
  • ECM 2.0 – Machine Learning and Indexing March 20, 2019
    One of the more interesting usages for machine learning is the potential to speed up and add efficiency to the indexing of documents.  At TSG, we are currently adding this capability to our document indexing application.  This post will describe the current methods of indexing from the major vendors and how an ECM 2.0 solution […]

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