• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
TSB Alfresco Cobrand White tagline

Technology Services Group

  • Home
  • Products
    • Alfresco Enterprise Viewer
    • OpenContent Search
    • OpenContent Case
    • OpenContent Forms
    • OpenMigrate
    • OpenContent Web Services
    • OpenCapture
    • OpenOverlay
  • Solutions
    • Alfresco Content Accelerator for Claims Management
      • Claims Demo Series
    • Alfresco Content Accelerator for Policy & Procedure Management
      • Compliance Demo Series
    • OpenContent Accounts Payable
    • OpenContent Contract Management
    • OpenContent Batch Records
    • OpenContent Government
    • OpenContent Corporate Forms
    • OpenContent Construction Management
    • OpenContent Digital Archive
    • OpenContent Human Resources
    • OpenContent Patient Records
  • Platforms
    • Alfresco Consulting
      • Alfresco Case Study – Canadian Museum of Human Rights
      • Alfresco Case Study – New York Philharmonic
      • Alfresco Case Study – New York Property Insurance Underwriting Association
      • Alfresco Case Study – American Society for Clinical Pathology
      • Alfresco Case Study – American Association of Insurance Services
      • Alfresco Case Study – United Cerebral Palsy
    • HBase
    • DynamoDB
    • OpenText & Documentum Consulting
      • Upgrades – A Well Documented Approach
      • Life Science Solutions
        • Life Sciences Project Sampling
    • Veeva Consulting
    • Ephesoft
    • Workshare
  • Case Studies
    • White Papers
    • 11 Billion Document Migration
    • Learning Zone
    • Digital Asset Collection – Canadian Museum of Human Rights
    • Digital Archive and Retrieval – ASCP
    • Digital Archives – New York Philharmonic
    • Insurance Claim Processing – New York Property Insurance
    • Policy Forms Management with Machine Learning – AAIS
    • Liferay and Alfresco Portal – United Cerebral Palsy of Greater Chicago
  • About
    • Contact Us
  • Blog

Documentum Upgrade to 6.7 – a simple approach

You are here: Home / Documentum / Content Server / Documentum Upgrade to 6.7 – a simple approach

November 29, 2012

Back in July, we wrote a lessons learned post regarding upgrading from Documentum 6.5 to Documentum 6.7.   We have a client that recently completed, by himself, a Documentum upgrade from 6.5 SP3 to 6.7 SP1.  While TSG often assists clients in the Documentum upgrade process, some clients are very capable of performing upgrades on their own if they chose a simple approach.  This post will share some of the client’s thoughts on the upgrade and how the combination of TSG products as well as good knowledge of his environment made the upgrade relatively painless.   The only issue the client had was due to some bad documentation in regards to the xPlore upgrade that will be shared as well.

Background

The client, a Nuclear Utility, initially implemented Documentum 5.2 back in 2004 with a custom FirstDocs component.   We later found out at EMC World 2012 from some ex-FCG employees that this client was the only utility that had ever implemented FirstDocs.  Needless to say, the extensive customizations of Webtop for this version of FirstDocs, as well as lack of support, prevented the client from upgrading until 2010.  In 2010 the client successfully migrated away from Webtop and FirstDocs to Documentum 6.5 and implemented the suite of products from TSG including HPI and ActiveWizard.  Given end-of-investment announcements on Webtop and prior experience, the client choose to move completely away from Webtop or any Documentum interfaces for users.

Upgrade Documentum 6.5 SP3 to Documentum 6.7 SP1 – Early September

Simple upgrade steps for the client included:

  1. Deploy 6.7 sp1 in development environment with an upgraded OS (Windows 2008 R2).  The client decided to only update the Documentum components that included Content Server, xPlore and Documentum Administrator.
  2. HPI and ActiveWizard did not require any upgrade to work in the new Development Environment
  3. xPlore needed to be re-installed and re-indexed.  One major issue, consistent with our earlier post, was the level of effort required for the xPlore upgrade.  While the documentation stated that the indexes could be preserved, they really had to be redone.  Unfortunately this resulted in a 2 day delay and included uninstall of xPlore, reinstalling and removing the indexes from the repository with a DQL command and some help from EMC support.  Once up, xPlore took 36 hours to re-index the content.

The client estimated that, with exception of xPlore troubleshooting and reindexing, the complete effort took a day in development followed by a day to reproduce in production.  Users were informed that full-text search would be down for 1.5 days while xPlore server was being reindexed.

Summary – All Documentum Upgrades are not the same.

This quick post highlights something clients have been experiencing with Documentum upgrades.  As we highlighted in a previous post, a Documentum backend upgrade is not that difficult.  It is the front-end – whether Webtop or newer components (xCP, D2), that require the most work during the upgrade.  Our client found that leveraging the TSG interfaces allowed him to simplify the upgrade process.  We recommended, in another post, that some clients consider running their older applications on an upgraded backend to get support without the hassles of the front-end upgrade.

We would anticipate that upgrades to newer interfaces, whether that would be D2 4.0 or xCP 2.0 from other environments (DCM, Webtop, xCP 1.0) would be considerably more difficult.  Let us know your thoughts below.

Filed Under: Content Server, D2, D6.5, D6.7, Documentum, Upgrades, Webtop, xCP, xPlore

Reader Interactions

Comments

  1. Paras says

    November 29, 2012 at 3:09 pm

    I agree that the majority of the effort will be in upgrading the UI. we have a couple of custom
    TaskSpace 6.5 apps which migrated reasonably well to 6.7 (at least in testing) – however I am certain that the upgrade to XCP 2.0 will perhaps require us to re-write the whole application – even though we have “customised” within the framework by only having custom actions, form adaptors and custom workflow methods – but i fear that the behaviour we generate for the end user in TaskSpace 6.x will not be so easily replicable in XCP 2.0

    Reply

Trackbacks

  1. Documentum Upgrades – Handling eSignatures in Documentum 6.6+ | TSG Blog says:
    March 28, 2013 at 10:58 am

    […] which has made their upgrade process to the various new Content Server installations seamless. See this post for more details on how seamless this upgrade was. The great part about having their own eSignature […]

    Reply

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Search

Related Posts

  • Documentum 6.5 to 6.7 Upgrade Lessons Learned
  • Documentum Webtop 5.3 running on Documentum Content Server 6.x
  • EMC World 2012 – May 23rd – What’s Next? ECM Documentum Family Roadmap – Aaron Aubrecht
  • Documentum – EMC World 2015 – Overall ECD Product Vision and Roadmap – Ahson Ahmad and Mark Arbour
  • Documentum Content Server 6.7 – Primary Support Ending April 30, 2015 – What should clients do?
  • Alfresco or Documentum Collaborative Document Reviews with OpenAnnotate
  • Documentum – EMC World 2013 – Momentum – Day 1 – EMC Documentum 7.0 Roadmap
  • Documentum Upgrades – Handling eSignatures in Documentum 6.6+
  • Documentum D7 – Initial Thoughts
  • Documentum – EMC World/Momentum 2012 – TSG Recap

Recent Posts

  • Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
  • Alfresco Content Accelerator – Document Notification Distribution Lists
  • Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed
  • Alfresco – Viewing Annotations on Versions
  • Alfresco Content Accelerator – Collaboration Enhancements
stacks-of-paper

11 BILLION DOCUMENT
BENCHMARK
OVERVIEW

Learn how TSG was able to leverage DynamoDB, S3, ElasticSearch & AWS to successfully migrate 11 Billion documents.

Download White Paper

Footer

Search

Contact

22 West Washington St
5th Floor
Chicago, IL 60602

inquiry@tsgrp.com

312.372.7777

Copyright © 2023 · Technology Services Group, Inc. · Log in

This website uses cookies to improve your experience. Please accept this site's cookies, but you can opt-out if you wish. Privacy Policy ACCEPT | Cookie settings
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT