While TSG will continue posting our experience on clients that are moving from Documentum to Alfresco, this will be our last posting for our series over the summer of 2010. Summaries of the articles are presented below: Documentum Migration to Alfresco – in our first post, we discussed the reasons why clients are choosing to […]
Our next release of the Active Wizard will be 4.0, and it will mark the beginning of some big changes for the Active Wizard. Our overall architecture direction is to move to a web services model based on OpenContent. While this change is more of a back-end update that regular users won’t notice, it will […]
TSG and Alfresco co-hosted another successful webinar discussing the simplication of search on ECM platforms using our HPI Search Interface. HPI Search is a great way for consumers to find content quickly in a streamlined search interface that is easy to use and configurable. HPI Search Interface on Alfresco utilizes our OpenContent web services using […]
Comparing documents for differences is a common request with our Compliance clients as well as Legal and other customers. Based on success at one of our clients, TSG has integrated industry leader Workshare Compare with OpenContent to provide document comparison capabilities for HPI or custom built applications on Documentum, Alfresco or Hadoop. This post will present the integration […]
One of the best things about the Documentum (Momentum) and Alfresco (Devcon) user events is that many of the sessions have been posted on the Web for review. As part of our ongoing series about migrating from Documentum to Alfresco, this post will discuss thoughts and strategies around company vision.
Enhance your existing Claims Management System with powerful Content Management Historically, Claim Operating Systems have been powerful solutions used by insurance companies to manage all aspects of a claim. Systems like Guidewire, Salesforce, Duck Creek and more often custom systems, are instrumental in making an enterprise run. Over the years, as technology has improved (mobile […]
Alfresco and Amazon Web Services – Disrupting Legacy Content Services – Alfresco Day London – Keynote
TSG gave a keynote presentation on December 7th for Alfresco Day London. Our topic “Alfresco and AWS – Disrupting Legacy Content Services” presented our thoughts on how the combination of a movement to the cloud, specifically Amazon’s cloud, along with the additional content created by digital transformation is disrupting the main Legacy ECM vendors. This […]
Many of the more popular posts over the years have been surrounding Migrating from Documentum to Alfresco and other comparison posts. While some of the differences are obvious (Big Public Company/Division of EMC versus Private Company, 20+ Years old versus 10 Years Old…..), for this post, we thought we would summarize some of the not […]
The last post discussed the results of an HPI Lucene Search test compared to a Webtop FAST Search as part of a proof of concept for a client looking to provide a consumer interface. As we have often mentioned on this forum, we continually see clients looking for a better search interface than Webtop, as […]
One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is how to improve the efficiency of the claim document access and processing for a better customer experience, satisfaction and retention. In regards to documents, more and more insurance clients are looking to make claim document access […]
Great whitepaper available at Deep Analysis from long-time ECM analyst Alan Pelz-Sharpe entitled “Intelligent Information Management – From ECM 1.0 to 2.0”. This post will highlight the relevant points and add our thoughts. ECM 2.0 – What are the opportunities? We would agree with Alan that, while repository centric ECM 1.0 systems dominate the market, […]
New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG’s OCMS interface and backed by Alfresco, NYPIUA’s new ECM is built on modern technology, easily extensible, and easy to integrate with other systems. See how NYPIUA uses TSG’s OCMS, […]
Clients who use the Active Wizard for forms and workflow systems often wonder if third party users or other users outside Documentum can participate in the form creation process. With our new Active Wizard Lite (AWLite) product, it is now possible for non-Documentum users can easily fill out dynamic Active Wizard forms! We’ve seen the […]
I am working with a large manufacturing client that manages multiple websites with deep levels of navigation. With a site as large and complex as theirs, it causes a struggle to organize and maintain the content through site updates. While some clients have opted for solutions using meta tags to drive the creation of site […]
Over the years, TSG has worked with many different clients on projects that utilize a scanning tool to ingest content into a repository. While products like InputAccel and Kofax are great, especially when dealing with centralized, large volume or bulk scanning models, many clients desire a more quick and seamless approach that utilizes the web and cost-effective scanners […]
Most of the ECM systems we implement have some sort of document upload interface to allow users to add documents to the system. For this post, we will take a look at the common requirements for adding documents and will compare differences between HPI vs. Alfresco Share.
In July, Alfresco released a new Angular 2 framework which promises to deliver developers a new modern way to develop custom Alfresco applications. This post will cover what we’ve learned about this new framework. Watch a quick demo of the new Angular Interface. When releasing this framework, Alfresco is actually releasing three different independent pieces. […]
TSG was part of a presentation on at the Document Strategy Conference two weeks ago. One of the follow-up items was our thoughts on an ECM Roadmap. Tied to our earlier post on upcoming ECM disruptions, this post will present our initial thoughts on defining a roadmap and approach for modernizing an ECM System.
As pointed out in yesterday’s post, we are reviewing the various SharePoint connectivity solutions from Momentum 2010 in Lisbon. The best presentation was “Documentum and SharePoint Interoperability: Optimize SharePoint and Leverage Your Documentum Infrastructure” – by Andrew Chapman. MyDocumentum for SharePoint
Check out how OpenContent Management Suite allows users to view documents in the system and edit document metadata. OpenContent Search provides a configurable, stream-lined, interface to efficiently process documents and tasks. It can be used in conjunction with other ECM interfaces such as Webtop, Share, etc. or as a stand-alone interface. Users can view both […]
I was talking to a client yesterday struggling with decisions on upgrading Documentum. Currently the client is on Documentum 5.3 SP5 and is paying EMC for additional support since 5.3 SP5 is no longer supported under standard support. This is not an uncommon situation with many Documentum clients for some of the following reasons: Over […]
TSG, a member of the AWS Partner Network (APN), is proud to announce the release of OpenContent Management Suite on Alfresco on the AWS Marketplace on Alfresco. With the new OCMS marketplace instance, TSG’s entire suite of products running on Alfresco can be deployed with just the click of a button. The deployed solutions not only […]
As part of the TSG Product Roadmap and based on clients requests, we are currently in the midst of adding additional redaction capabilities across our product set. This post will discuss the different user redaction scenarios and how our products (OpenAnnotate, OpenMigrate and the OpenContent Search and Case) are being updated to satisfy these requests. These […]
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning we have migrated approximately 9 billion documents. This post will present some underlying detail of DynamoDB repository with a […]
TSG has been working with multiple clients that required a simple way to create assignment or reminder tasks on a document and/or folder. Where the Alfresco Content Accelerator has always had simple notifications, the new enhanced notifications added more robust interface for both assignment and reminder tasks.
Acquisition adds industry expertise and out-of-the-box solutions to Alfresco Boston, March 17, 2020 – Alfresco Software, an open source content services provider, today announced a strategic move to acquire long term partner, Technology Services Group (TSG), a Chicago based Enterprise Content Management software and services firm. TSG provides expert advice, services and solutions – including […]
Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
With the COVID-19 outbreak this year, many businesses have adapted their processes and methodologies to accommodate a changing workplace environment. To address the realities of a distributed remote workforce, TSG has been working in recent months to improve the collaboration capabilities of the Alfresco Content Accelerator (ACA) and the Alfresco Enterprise Viewer (AEV). This post […]
As SharePoint continues to gain traction as a collaboration tool of choice, it is increasingly common for many of the organizations utilizing it as well as Documentum to struggle with how to get these two technologies to coexist. How can users seamlessly search and view content managed by Documentum from SharePoint sites? How can users […]
Support for Documentum Content Server 6.7 and related products (Webtop, TCS, ADTS, DA, etc.) reach end of life on April 30, 2018. Additionally Support for Documentum Compliance Manager (DCM) – all released versions – ends December 31, 2018. This has significant impacts for any clients but particularly regulated clients that have delayed upgrading. While there […]
TSG is happy to announce our new Documentum D2 plugin that allows Documentum D2 users to leverage OpenAnnotate for their PDF annotation needs. OpenAnnotate is a next generation web based annotation tool (no client side components) that allows users to quickly create rich annotations on a PDF document or rendition.
While helping a client troubleshoot some FAST full text indexing issues with their Documentum 5.3sp6 environment recently, I came across some tools that proved to be helpful during the troubleshooting process.
TSG recently responded to a client’s questions regarding using Alfresco versus Documentum or other solutions for Life Sciences. The questions were the next step after a demonstration of Alfresco and TSG solutions for controlled documents. The demonstrations are available in the learning zone. Change Request Document Control This post will share those questions and responses […]
On May 14th, TSG conducted a post-launch interview with a client user, Jim, responsible for claims processing. For client confidentiality, we will not be sharing the client or user full name. The client is a division of a major insurance company and long-time Documentum user. The overall solution involves AS 400 based policy and claims […]
We’re working with a large Pharmaceutical company to install Documentum xPlore as a replacement for FAST. We’ve just finished the QA environment deployment, and we’re planning for the Production deployment in mid-April. For this post, we are going to discuss the cutover strategy as well as some lessons learned from the project.
Thanks to all subscribers for making this one of our most successful weeks with the blog. We always get lots of feedback that our take on announcements and learning sessions at EMC World/Momentum is our most popular topic. Also, it was great making new friends face to face who opened with “I really like your […]
Life Science Industry Experience Technology Services Group’s has extensive experience with the life science industry dating back to our first client, a large Midwest pharmaceutical company, back in 1996. TSG continues our relationship to this day with this pharmaceutical client and many other pharma companies. Our success with life science clients can be attributed to […]
Thanks to all the attendees (a record) at our TSG Client Briefing last week at the University of Chicago Gleacher center. Many of the attendees mentioned it was the best one yet. This post will share some of the discussions.
Last month, Alfresco updated the 2012 Product Roadmap on the Alfresco Wiki, providing a rough outline of things to come for Alfresco. Aside from the core repository and Share interface, cloud and mobile are obviously a huge focus for this year. The following are some thoughts on some of the more interesting enhancements planned for 2012. […]
“How do we convert from Alfresco Community to Alfresco Enterprise?” is a question we frequently hear from Alfresco users. Since the Community release is free to download, many companies implement Alfresco Community as a pre-cursor to an Enterprise release. In some cases a company will run Community for quite awhile before deciding to upgrade to […]
Last week we posted about solutions and how Documentum and Alfresco are focused on providing solutions in different ways. One major solution we see both Alfresco and Documentum targeting is Document Control/Compliance for life sciences, nuclear utilities and other regulated industries. Typically control requirements affect the creation and changing of SOPs, Policies, Procedures, Test Methods, […]
This post will present final thoughts on the Momentum component of EMC World, the Documentum roadmap as well as the announcements on Leap, the new name for the Project Horizon initiative.
Interesting topic for 8:30 a.m. meeting after an open Vegas Bar (and a pretty good party – kudos to IIG). Migrations and Upgrades: Introducing EMA, the EMC Migration Appliance. With Chris Dyde and Mike Mohen. This post will present our thoughts on the presentation.
Although content modeling in Alfresco is very flexible and configurable, one of the issues that we run into when setting up repositories for clients is the lack of the ability for business users to manage value assistance lists. Value assistance is a term that we use to describe the lists of options that show up […]
Forget scanning to your desktop or file server, HPI has a new integration with Dynamsoft’s Image Capture Suite and OCR products. Now you can scan single documents directly into your Alfresco or Documentum repository. This capability moves the point of document capture closer to the point of document creation and entry into a business process. […]
We just completed a very interesting integration for one of our clients to enable searching across multiple Documentum repositories. The client was struggling with the Federated Search from Documentum and was looking for a better solution to access two separate Documentum instances with a cleaner search. This post will detail our approach and some of […]
In preparation for our webinar with Alfresco on February 11th (recording has been posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the summary of a series of posts on how HPI 2.1 can work with Share.
At EMC World 2014, Rick Devenuti shared 13 minutes into his keynote that only 25% of Documentum customers had upgraded to the Content Server 7.x after over 18 months of 7.x being available. While Rick spun this news to the positive, we had been posting since 2013 that many of our clients were hesitant to […]
Earlier this week, we wrote about the Documentum Platform Roadmap. We, along with many other attendees, mistook the first day’s session as the overall roadmap rather than just the Documentum Platform. This post will describe the overall Roadmap and present our thoughts.
This post will discuss xCP – Documentum xCelerated Composition Platform as presented at Momentum 2010 – Lisbon. Case Management and xCP
As described in a previous post, HPI (TSG’s open source High Performance Interface) is undergoing a facelift to beef up the search interface to allow advanced document processing options right from the search results screen. Part of this effort will also include new actions to integrate with Active Wizard.