Technology Services Group

Working with Folders in Documentum User Interfaces – D2, Webtop, HPI, and xCP

When developing a taxonomy for an ECM implementation, the question of how heavily to use folders to classify content always arises.  Out-of-the-box implementations of Documentum using WDK applications, like Webtop, typically rely heavily on creating new content in folders, as well as using folder trees to find documents.  TSG has had a lot of success […]

Enterprise Document Search – A Publishing rather than Crawler/Federated Approach

I met with a client yesterday that was struggling with a typical ECM issue in regards to how to provide for searches against multiple ECM environments.  While ECM vendors love to pitch the “one repository to rule them all”, most ECM users have content in a variety of different solutions that have evolved over time.  […]

Do More with Your Alfresco Deployment with HPI – Configuring Search

One of the first questions for any Alfresco implementation is: “how will users search and access documents?”.   As longtime readers of the TSG blog will know, we typically recommend against the user “I just was a Google Search” approach.  Most of our clients want to target certain document types/scenarios and search on key attributes to […]

Experiences with Alfresco Multi Tenancy

Alfresco has long supported Multi Tenancy in their enterprise and community ECM releases. Multi Tenancy allows you to logically separate the repository by tenants. Each tenant is assigned and mantained by a specific domain at login.  Some thoughts based on  recent client experiences in maintaining and planning an upgraded of a client using a Multi […]

Enhancing Alfresco Share with HPI 2.1 – Search and Document Display

TSG will be conducting a Webinar with Alfresco on February 11 (Recording Posted) on how to enhance or extend Alfresco Share with HPI 2.1.  This post is the first in a series of posts on how HPI 2.1 can work with Share and will focus on Search and Document Display.

Documentum xPlore – Admin Interface Review

We recently installed xPlore 1.0 SP1 in our environment in order to support a client installation, and we thought we’d share our thoughts on the Documentum xPlore Administrator application.

HTML5 Forms – Introducing Active Wizard's Next-Generation Interface

TSG is happy to announce our next-generation Active Form 5.1 module in Active Wizard, which uses HTML5!  Active Form is the module in Active Wizard that allows users to fill out forms utilizing an easy to use “Turbo Tax” approach to complicated forms.  In Active Form 4.0, we used Adobe Flash as the primary interface […]

ImageWare from Cannon – Migration to Alfresco in the Cloud

As summarized in our series of migration posts, many of our clients are moving to Alfresco from legacy ECM solutions. For one of our current clients, we are moving from an onsite Canon ImageWare solution to Alfresco hosted within the Amazon Cloud.  This post will share our experience migrating from ImageWare to Alfresco and include some specifics […]

Documentum Alfresco Comparison Whitepaper – January 2017 Update

TSG has updated their whitepaper detailing key differences between Documentum and Alfresco.  This post will present the executive summary with a link to obtain the entire paper. As an infrastructure component, Enterprise Content Management (ECM) assists customers with keeping consistent control of the storage and management of their content assets across a variety of industries […]

Documentum – What’s Next Updated for 2010

Back in 2007, we started offering a presentation for clients, “What’s Next for Documentum?”  The presentation focused on what mature Documentum clients are doing “next”.  Typically, mature customers: have an existing production install of Documentum have implemented tools “out of the  box” with some or extensive customizations have had some success ….and are looking for […]

Documentum D2 – Why has it failed to replace Webtop?

In a discussion with a long time Documentum client last week that had evaluated D2, some interesting points were raised as to why D2 has failed to replace Webtop.  This post will summarize those discussions.

HPI – Expansion to support Contributors and Power Users

I am working with a client that will roll out HPI (TSG’s open source High Performance Interface) as their main Documentum interface for their contributors and power users. Typically users that simply need to search, view, and print documents use HPI as their main interface while power users have typically used Webtop or another custom interface.

OpenContent Search

Finding Value in Content – Configurable Search Interface to Make Content Accessible OpenContent Search provides a no code configurable interface to find and retrieve documents from a variety of different repositories including Alfresco, Documentum, AWS/DynamoDB, Azure/HDInsight, Solr, HBase/Hadoop or Google/BigTable. Simplifying the User Experience To many document repositories are built for complex “do all” document […]

Documentum Search Application Performance Tuning – Part 1

Typically Documentum users will have heard Ed speak at Momentum or EMC World in the past in regards to system performance and Documentum.  For this post, we are going to take a different approach and talk about Documentum Search APPLICATION Tuning for system and USER performance.  All of the concepts relate to our Alfresco and […]

Documentum Performance – Search, Retrieval and Inbox

I was talking to a client last week that was struggling with their Documentum system performance.  This client had recently brought in Documentum Consulting, and having been unsuccessful in improving performance, was concerned that there might be nothing left to do.  This post will focus on innovative things TSG has done for clients in regards […]

Enhancing Alfresco Share with HPI 2.1 – Folder Processing

TSG will be conducting a Webinar with Alfresco on February 11 (Recording Posted) on how to enhance or extend Alfresco Share with HPI 2.1.  This post is the second in a series of posts on how HPI 2.1 can work with Share and will focus on Folder and Document Processing. 

Documentum Webtop Customizations – What should you do next?

Webtop Customizations are a consistent source of concern for internal IT.  Concerns range from level of development effort to upgrade cost and long-term support.  Specific concerns include: Business changes and customizations must be redone when Webtop versions change Internal resource staffing and the need to retain Documentum programmers Documentum support for new releases This post […]

OpenContent Case

Making Content Work – Configurable Content Organization to Streamline Business OpenContent Case provides a no code configurable, stream-lined, interface to efficiently view and interact with a set of related documents from a variety of different repositories including Alfresco, Documentum, AWS/DynamoDB, Azure/HDInsight, Solr, HBase/Hadoop or Google/BigTable. Simplifying the User Experience To many document repositories are built […]

Amazon Textract and OpenText Capture Recognition Engine (RecoStar) Comparison

Editor’s Note (5/31/219): This article was original posted on 2/12/19 when Amazon Textract was currently in a pre-release phase. All results have been completed using a non-production version of the service. Now that Textract has been formally released, look for results to be updated shortly. As part of our R&D effort into Amazon Textract with […]

Documentum – How to make it better – 2018 Blog Series

Based on feedback from multiple clients, TSG will be conducting a 2018 blog series on how to make Documentum better based on our 20+ years of client experience.  Over the course of the next several weeks, we will be sharing best practices with both new posts as well as some of refreshed versions of our […]

Documentum D2 vs. OpenContent Management Suite – Search Comparison

Check out this video to see how OpenContent Management Search compares with Documentum’s D2. OCM Search allows for configuration of views, documents, departments, groups and other common interface components. Coding and re-validation can be eliminated or significantly reduced when business process changes or a new department needs to come on board. Learn more about the […]

Documentum – Webtop and OpenContent Contributor Comparison

In the last post of our 2018 making Documentum better series, we compared searching and viewing documents between Webtop and OpenContent Management Suite.  For this post, we’re going to compare the the contributor functionality available in Webtop and compare that to OpenContent Management Suite.  Our evaluation is based on what is configurable using the out-of-the-box […]

Alfresco Versioning – How to make it better with the TSG Chain Version Module

For those that have read the Alfresco and Documentum comparison whitepaper, Alfresco has significant benefits when compared to Documentum for the majority of ECM capabilities.  One of the few capabilities where Alfresco is not as strong as Documentum is document versioning and lifecycle as we described on a blog post about the versioning differences.   For […]

Documentum Implementations – "Over Customized" or "Over Sold"

Though-out EMC World, one of the main themes in many of the product presentations (xCP, MyDocumentum…) was a focus on configuration versus customization.  As a buyer of Documentum software, it is easy to see why configuration can be better than customization as it:

Documentum – Getting more out of Documentum D2

  Back in 2011, Documentum, still part of EMC, licensed/purchased D2 as the next generation interface to replace Documentum Webtop.  While D2 has not been very successful in converting existing Webtop customers for a variety of reasons, there is a large number of clients that had invested in D2 before 2016 when Documentum stopped investing in it to […]

Documentum purchased by OpenText – 4 ways to reduce the risk of an unknown OpenText future

Announced on September 12th, OpenText is purchasing the assets of the Enterprise Content Division of EMC (that includes Documentum among other products).  For more thoughts, see our Detailed Analysis and Predictions.  While predictions around the web vary on the future of the combined offerings, one common, very valid concern based on OpenText’s history, is: what […]

Documentum and Alfresco – TSG HPI HTML5 Mobile Offering

TSG has completed our initial development efforts for our High Performance Interface (HPI) Mobile, our specific offering for a variety of devices leveraging HTML5.  This post will discuss our approach and rationalization along with links to screencams in our learning zone.

Alfresco Consulting – Consulting in an Open Source world

At TSG we get questions all the time in regards to “How are your consulting engagements different between Alfresco and other ECM offerings like Documentum, FileNet/IBM and SharePoint.”  For this post, we will explore how we have been successful with Alfresco Consulting initiatives and point out some of the differences to commercial ECM consulting.

HPI and OpenContent 2.1 Released as Open Source

Just a quick announcement – HPI 2.1 has been released as Open Source on the TSG downloads page.  Check it out and let us know what you think!  As an added update, a number of our Alfresco clients merged in significant updates for Alfresco after we tagged the 2.1 code branch.  So, for anyone using […]

Documentum D2 3.1 – What are some of the limitations?

Recently there has been a lot of buzz and marketing surrounding EMC Documentum’s user interface, D2.  Many clients have asked for information on the product, and we’ve spent some time doing our own evaluation and comparisons with other products. When weighing the costs and benefits of implementing D2 versus other available products like Webtop, TSG’s […]

Transactional Document Management

In discussions with a client recently, we evaluated “out of the  box” document management applications with more transactional applications.  This post will discuss and compare different document management paradigms and how they compare for transactional document management.

FileNet – How to retire in weeks rather than months

Many of the TSG customers and prospects on FileNet are struggling with old versions of FileNet that have lived for decades with millions and even billions of documents.  For clients looking to reduce the cost of supporting FileNet as soon as possible, TSG can leverage some innovative solutions, including a rolling migration combined with offline […]

Claims Documentation – Modernizing Insurance Platforms Conference in Hartford CT

Due to the success of the insurance event we held in Chicago in May, TSG is partnering with Alfresco to take our presentation on the road. What better place than the “Insurance Capital of the World,” – Hartford, Connecticut! Regardless of industry, TSG has always found that our clients are most successful when they work […]

NYPIUA Accelerates Productivity with Alfresco and TSG – Press Release

SAN MATEO, Calif.–(BUSINESS WIRE)–Alfresco Software, a leading provider of modern enterprise content management (ECM) and business process management (BPM) software, announced that the New York Property Insurance Underwriting Association (NYPIUA), in conjunction with Alfresco partner Technology Services Group (TSG), is leveraging Alfresco One, an ECM platform and TSG’s High Performance Interface (HPI) as its new […]

Life Sciences Project Sampling

Technology Services Group offers many services and solutions to assist the Life Sciences Community. Consumer Search and Retrieve Application Clients typically spend a lot of money and effort developing a robust interface for their authors and approvers, but often this interface can be “too much” for users just looking to view and print approved documents. […]