TSG is responsible (well, actually just Ellen and Bethany) for coordinating the Midwest Documentum User Group (MWDUG) (http://www.mwdug.com) meeting held on April 9th. In talking with some of the attendees, we all agreed that it was one of our best meetings with over 100 attendees. We even had a big group of 8 fly in from Atlanta for the meeting. Some of the traits that make for a successful MWDUG meeting:
- User Hosted – PWC hosted in a great classroom facility with well over 200 chairs with desks. (thanks for coordinating Laurie!!!!) In the past we have had BP, United, Takeda, Exelon, Pepsi and others host with similar facilities where users can spread out and take notes.
- User Presentations – The meeting is only as good as the presentations. We will typically have EMC present on one important topic but users love hearing about interesting things other users are doing. Many users volunteer and enjoy sharing and receiving input on their solutions and approaches.
- User Dialog – Ellen and Bethany have done a great job in the last two meetings presenting survey results and then present in more of a facilitation mode to get users talking and sharing. Introductions as well as a long lunch are typically scheduled to allow users a chance to mingle.
All of the presentations for the Documentum Midwest User Group Meeting last week are posted on the site. http://www.mwdug.com/events.jsp Specific highlights and links included:
PwC Records Management
http://www.mwdug.com/docs/4_09_10/PwC_National_Records_Management.pdf
Laurie did a great job discussing and demonstrating how PriceWaterhouseCoopers is using documents for records management. She even gave the large group that flew in from Atlanta a tour of their facility.
Abbott 3rd Party Manufacturer Application
http://www.mwdug.com/docs/4_09_10/QDMS_TPMS.pdf
Mike did a great job presenting how Abbott leveraged HPI to add third party approval to Abbott’s quality system. Mike is always a great speaker (and blog subscriber) with a pretty detailed and practical knowledge of Documentum. Mike had presented before a couple of years ago when he worked at Modine.
Fatwire Presentation
http://www.mwdug.com/docs/4_09_10/Customer_Briefing_UG.pdf
EMC presented for what was on all of the Web Publisher clients minds in regards to the Fatwire agreement. Representatives from EMC and Fatwire presented the strategic direction of the partnership. EMC did state that Web Publisher would be supported for the next three years.
University Chicago Medical Center (Active Wizard Lite for Chemo) –
http://www.mwdug.com/docs/4_09_10/UCMC_Chemo%20Note.pdf
Ed presented how University of Chicago Medical Center was using Documentum to help fulfill chemotherapy order and notes that require clinical review and approval. The solution for Ed was to move away from Lotus Notes and leverage Documentum combined with the forms and workflow capabilities of the Active Wizard. The presentation was very well received and was highlighted by Ed’s screen cam demonstrations.
Documentum Support Survey –
http://www.mwdug.com/docs/4_09_10/Documentum_Support_Survey_Results.pdf
Ellen coordinated a phone survey and comparison in regards to how Documentum customers are supporting Documentum. The survey compared a wide number of customers with varying support requirements across industries.
If you would like to be added to the MWDUG distribution list, email Ellen Ryan at ellenr@tsgrp.com.
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