TSG gave a keynote presentation on December 7th for Alfresco Day London. Our topic “Alfresco and AWS – Disrupting Legacy Content Services” presented our thoughts on how the combination of a movement to the cloud, specifically Amazon’s cloud, along with the additional content created by digital transformation is disrupting the main Legacy ECM vendors. This […]
Documentum Full Text Search with Lucene – Honoring ACL Security
The last post discussed the results of an HPI Lucene Search test compared to a Webtop FAST Search as part of a proof of concept for a client looking to provide a consumer interface. As we have often mentioned on this forum, we continually see clients looking for a better search interface than Webtop, as […]
ECM 2.0 – What does it mean?
Great whitepaper available at Deep Analysis from long-time ECM analyst Alan Pelz-Sharpe entitled “Intelligent Information Management – From ECM 1.0 to 2.0”. This post will highlight the relevant points and add our thoughts. ECM 2.0 – What are the opportunities? We would agree with Alan that, while repository centric ECM 1.0 systems dominate the market, […]
Documentum and Alfresco – What are some of the bigger differences?
Many of the more popular posts over the years have been surrounding Migrating from Documentum to Alfresco and other comparison posts. While some of the differences are obvious (Big Public Company/Division of EMC versus Private Company, 20+ Years old versus 10 Years Old…..), for this post, we thought we would summarize some of the not […]
Claim Document Efficiency – How to improve customer experience and satisfaction.
One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is how to improve the efficiency of the claim document access and processing for a better customer experience, satisfaction and retention. In regards to documents, more and more insurance clients are looking to make claim document access […]
Documentum Webtop Customizations – What should you do next?
Webtop Customizations are a consistent source of concern for internal IT. Concerns range from level of development effort to upgrade cost and long-term support. Specific concerns include: Business changes and customizations must be redone when Webtop versions change Internal resource staffing and the need to retain Documentum programmers Documentum support for new releases This post […]
Documentum Performance – Search, Retrieval and Inbox
I was talking to a client last week that was struggling with their Documentum system performance. This client had recently brought in Documentum Consulting, and having been unsuccessful in improving performance, was concerned that there might be nothing left to do. This post will focus on innovative things TSG has done for clients in regards […]
OpenContent Search
Finding Value in Content – Configurable Search Interface to Make Content Accessible OpenContent Search provides a no code configurable interface to find and retrieve documents from a variety of different repositories including Alfresco, Documentum, AWS/DynamoDB, Azure/HDInsight, Solr, HBase/Hadoop or Google/BigTable. Simplifying the User Experience To many document repositories are built for complex “do all” document […]
HPI – Expansion to support Contributors and Power Users
I am working with a client that will roll out HPI (TSG’s open source High Performance Interface) as their main Documentum interface for their contributors and power users. Typically users that simply need to search, view, and print documents use HPI as their main interface while power users have typically used Webtop or another custom interface.
Documentum Search Application Performance Tuning – Part 1
Typically Documentum users will have heard Ed speak at Momentum or EMC World in the past in regards to system performance and Documentum. For this post, we are going to take a different approach and talk about Documentum Search APPLICATION Tuning for system and USER performance. All of the concepts relate to our Alfresco and […]
Enhancing Alfresco Share with HPI 2.1 – Folder Processing
TSG will be conducting a Webinar with Alfresco on February 11 (Recording Posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the second in a series of posts on how HPI 2.1 can work with Share and will focus on Folder and Document Processing.
OpenContent Case
Making Content Work – Configurable Content Organization to Streamline Business OpenContent Case provides a no code configurable, stream-lined, interface to efficiently view and interact with a set of related documents from a variety of different repositories including Alfresco, Documentum, AWS/DynamoDB, Azure/HDInsight, Solr, HBase/Hadoop or Google/BigTable. Simplifying the User Experience To many document repositories are built […]
Workshare Compare for More Efficient Review and Approval of Document Changes
We have recently been working with multiple clients that have streamlined their review and approval process to increase throughput and decrease turnaround time. One key process improvement is allowing for quick and simple annotations during the review cycle. TSG’s OpenAnnotate provides for quick, browser based annotations and now includes Workshare Compare integration as well. This post […]
Documentum Client Briefing – Final Agenda – June 7th – University of Chicago Gleacher Center in Chicago
TSG will be holding our 5th annual client briefing on June 7th, at the University of Chicago Gleacher Center from 9 to 5. Agenda will include EMC World Recap, State of Enterprise Content Management discussion lead by Doculabs, Client Survery Presentation and Benchmarking, Mobile Product Demonstrations and case studies along with TSG Product Roadmaps. If […]
Documentum, Alfresco or Hadoop Annotations : Feature Updates for OpenAnnotate 2.5
Over the last six years, OpenAnnotate has evolved from supporting only simple annotations to gradually supporting all XFDF features as well as additional collaboration capabilities. Driven by our clients, OpenAnnotate has added a variety of different functionality including collaboration, highlighting, indexing, and redaction. With a modern approach, OpenAnnotate has successfully replaced numerous legacy annotation tools including Documentum’s PDF Annotation Services […]
FileNet – What is the business case to replace it?
Last week we met with two different companies considering moving from FileNet to a more modern ECM, Alfresco. For both customers, while they liked some of the features and functions of a more modern interface stressed the need to come up with a good business case. This post will discuss the development of a business […]
Documentum purchase by OpenText finalized – Detailed Analysis and Predictions
Two weeks ago on 1/23/17 Documentum officially became part of OpenText. Most of the analysts, including all of us at TSG, have been recommending clients “wait and see” in regards to how OpenText accommodates their new acquisition. This post will share our analysis and predictions based on our review of OpenText’s initial statements since the […]
Documentum Migration to Alfresco – Part 1
2010 seems to be the year many of our Documentum clients are deciding (or considering) to migrate to Alfresco. For this post, we will try to address the reasons leading to this trend. This will be the first of several posts on the subject with follow-up posts providing more technical, application and industry examples. First […]
Documentum Web Services – Documentum DFS and TSG OpenContent
“Why don’t I just use DFS from Documentum instead?” We get his question often from clients. TSG recently had a discussion with a client on this topic. They eventually chose OpenContent over DFS based on the following points: Documentum Support It might seem that a large company would be better positioned to enhance and support any […]
Machine Learning & ECM -Smarter Policy Management with Kira & OCMS
TSG recently built Kira integration into our OpenContent Management Suite to improve the Policy Management solution for our client, American Association of Insurance Services (AAIS) for management and analysis of policy templates. This post will explain the solution as well as provide a video demonstration.
IBM Content Manager and Content Manager onDemand (CMOD) Migrations – How to Migrate Quickly
Many of the TSG customers and prospects are struggling with old versions of Content Manager and Content Manager onDemand that have lived for decades with millions and even billions of documents. With the 2016 announcement that, while still being branded as IBM CMOD, all future development has been moved to UNICOM, most customers are looking […]
FileNet – How to retire in weeks rather than months
Many of the TSG customers and prospects on FileNet are struggling with old versions of FileNet that have lived for decades with millions and even billions of documents. For clients looking to reduce the cost of supporting FileNet as soon as possible, TSG can leverage some innovative solutions, including a rolling migration combined with offline […]
Building a Case Management Interface in Under 20 Minutes
Check out this video where we use OpenContent Admin to build a Case Management ECM interface in under 20 minutes
Claims Documentation – Modernizing Insurance Platforms Conference in Hartford CT
Due to the success of the insurance event we held in Chicago in May, TSG is partnering with Alfresco to take our presentation on the road. What better place than the “Insurance Capital of the World,” – Hartford, Connecticut! Regardless of industry, TSG has always found that our clients are most successful when they work […]
OpenContent Search Overview
OpenContent Search provides a configurable, stream-lined, interface to efficiently process documents and tasks. It can be used in conjunction with other ECM interfaces such as Webtop, Share, etc. or as a stand-alone interface. Users are able to quickly access content from their underlying enterprise content management platform. Search across different document types, date ranges and […]
Claims Documentation – Modernizing Insurance Platforms
TSG is partnering with Alfresco and Claimwire to host a morning event on May 4th entitled Modern Insurance Platforms for Claim Documentation. Compared to our first 15 years of our ECM practice when Life Sciences and other compliance applications like manufacturing and plant operations drove most of the innovation in the ECM space, we have […]
Top 3 Reasons to Publish Content out of an ECM
Last month, we discussed what a consumer portal is and the benefits of using one. We also considered how to make the switch to using a consumer portal. First, let’s recap. A consumer portal is a read-only interface, separate from the ECM, that allows content to be accessible to a large audience at low cost. […]
EMC World – Day 3 – IIG Client/UI Framework Strategy and Roadmap – Jeetu Patel and Rohit Ghai
Attended Jeetu and Rohit presentation this morning. This post will discuss TSG’s thoughts around the roadmap.
NYPIUA Accelerates Productivity with Alfresco and TSG – Press Release
SAN MATEO, Calif.–(BUSINESS WIRE)–Alfresco Software, a leading provider of modern enterprise content management (ECM) and business process management (BPM) software, announced that the New York Property Insurance Underwriting Association (NYPIUA), in conjunction with Alfresco partner Technology Services Group (TSG), is leveraging Alfresco One, an ECM platform and TSG’s High Performance Interface (HPI) as its new […]
Life Sciences Project Sampling
Technology Services Group offers many services and solutions to assist the Life Sciences Community. Consumer Search and Retrieve Application Clients typically spend a lot of money and effort developing a robust interface for their authors and approvers, but often this interface can be “too much” for users just looking to view and print approved documents. […]
HPI Search Compared to Webtop and D2
This blog is the first post in a series that will consist of multiple short posts that touch on a number of differences between TSG’s HPI solution and the Webtop and D2 interfaces. For the first post, we will discuss searching for content. Users of ECM systems are often willing to put up with some […]
HPI and OpenContent 2.1 Released as Open Source
Just a quick announcement – HPI 2.1 has been released as Open Source on the TSG downloads page. Check it out and let us know what you think! As an added update, a number of our Alfresco clients merged in significant updates for Alfresco after we tagged the 2.1 code branch. So, for anyone using […]
Enhancing Alfresco Share with HPI 2.1 – Document Processing
TSG will be conducting a Webinar with Alfresco on February 11 (Recording Posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the third in a series of posts on how HPI 2.1 can work with Share and will focus on Document Processing.
Documentum – EMC World/Momentum 2013 – TSG Recap
Thanks to all of you that again made our Momentum EMC World our most successful posting days. This year was an interesting time. It really made our day to get feedback that many of you look forward to the summaries as well as how the blogs throughout the year have helped with Documentum-related decisions throughout […]
Documentum and Alfresco – Evolution of the HPI Desktop for Case Management by Insurance Clients
One of the more popular uses of HPI within our Documentum or Alfresco client base is for case management, specifically insurance clients. Some of our previous posts have included an interview with a claims processing user as well as other general posts. We also have multiple videos about insurance implementations and related folders in our learning […]
Documentum D2 3.1 – What are some of the limitations?
Recently there has been a lot of buzz and marketing surrounding EMC Documentum’s user interface, D2. Many clients have asked for information on the product, and we’ve spent some time doing our own evaluation and comparisons with other products. When weighing the costs and benefits of implementing D2 versus other available products like Webtop, TSG’s […]
Alfresco Consulting – Consulting in an Open Source world
At TSG we get questions all the time in regards to “How are your consulting engagements different between Alfresco and other ECM offerings like Documentum, FileNet/IBM and SharePoint.” For this post, we will explore how we have been successful with Alfresco Consulting initiatives and point out some of the differences to commercial ECM consulting.
Transactional Document Management
In discussions with a client recently, we evaluated “out of the box” document management applications with more transactional applications. This post will discuss and compare different document management paradigms and how they compare for transactional document management.
EMC World – 2011 – Day Three – ECM Strategy and Roadmap – 2011/2012 – Mark Arbour – Head of Product Management – ECM Applications
Attended another roadmap session focused on next 18 months. This post will try to summarize and present TSG thoughts.
Alfresco Consulting
Alfresco Strategic Partner Alfresco is the leading open source ECM repository leveraging best of breed open source technologies and enterprise scalability. Founded in 2005, Alfresco has quickly become a disruptor in the ECM market, making it a viable alternative to traditional legacy ECM vendors. Read the Doculabs Vendor Review of Alfresco here. As one of the […]
Building an ECM Search Interface in Less Than 10 Minutes
Check out this short video that shows how we can use the OpenContent Admin to create an ECM search interface in less than 10 minutes.
Reference Architecture for Content Management on Azure HDInsight with HBase
TSG has recently been working with a multiple clients that are deciding on whether to deploy their Content Management platform in the Azure cloud from Microsoft or on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses for […]
Alfresco – Do More with OpenAnnotate
With TSG now part of the Alfresco family, we want to give new and existing Alfresco customers an idea of how to do more with your existing Alfresco deployment. In our previous post, we presented an overview of OCMS and OpenAnnotate. This post cover a deep-dive video into OpenAnnotate, along with links for further reading […]
Documentum Consulting – Understanding the Basics
I was talking with a client yesterday in regards to some of the consultants they have used for Documentum work over the years. Like most large companies, they have used consultants from a variety of companies. For this post, I thought I would detail some of the different options as well as provide some of […]
FileNet AWS Cloud Native? Thoughts on recent announcement
IBM recently announced a new Quick Start capability for FileNet to run in AWS. This post will share our thoughts and try to better explain the “cloud native” concept with a comparison between FileNet’s offering, Alfresco’s offering and TSG’s own DynamoDB offering with some detail on how the three different offerings run in Amazon Web […]
Documentum Webtop Upgrades 6.5 to 6.7 Considerations
With the support deadlines on the Webtop 6.5 platform being August 31st, 2012, many Documentum users are considering an upgrade to the current 6.7 platform which is supported through April 29th, 2015. While EMC has released 6.6 and 6.7 as minor releases with very little new functionality, it is worth noting the differences when planning […]
Documentum / IIG – 1st Quarter 2013 Earnings
EMC Announced 1st Quarter earnings this week. Complete detail can be found at http://www.emc.com/collateral/corporation/earnings/2013q1.pdf This post will discuss out thoughts on IIG’s Financial Performance in comparison to the rest of EMC.
GKC ARMA Panel Recap – Emerging ECM Trends
I attended the January ARMA meeting as a panelist to discuss the trends TSG sees emerging in the ECM space and how they relate to the records and information (RIM) practice. This post will recap and highlight the discussion.
Documentum/IIG – Financial Results – 2013
EMC has announced 2013 earnings. Complete detail can be found at http://www.emc.com/corporate/investor-relations/index.htm This post will discuss our thoughts on IIG’s Financial Performance in comparison to the rest of EMC.
Documentum – Momentum EMC World 2014 – Day 1 – Content Bridge and DEMA
I attended two interesting presentations on this first day. Chicago Bridge and Iron’s Mark Weaver presented on “Migration and Transformation: Optimizing Complex Migrations at CB & I”. Later in the day, EMC’s Chris Dyde presented on “Documentum Enterprise Migration Appliance – Deep Dive”. This post will summarize thoughts on the two presentations but mostly focus […]