TSG is happy to announce the Fall 2019 release, version 3.3, of the OpenContent Management Suite (OCMS)! For this post, we will take a look at some of the new features and notable enhancements included in this release.
ECM 2.0 – Vision & Review of 2019
TSG recently posted an article with Document Strategy on the Vision for Content Services Platform /ECM 2.0 for 2020 and beyond. As part of our year-end wrap-up for 2019 and prepping for 2020, we conducted a deeper dive interview with Dave Giordano, our founder, on his thoughts on the market and his predictions for 2020. […]
Capture 2.0 – Disrupting Legacy Capture Solutions with Machine Learning
TSG is predicting upcoming disruptions to content capture within the ECM industry. We have been working hard this quarter to improve metadata extraction capabilities within the OpenContent Management Suite with machine learning. For this post, we want to discuss and demonstrate the interface that controls capture templates as well as how users interact with the […]
CCM Insurance Letter Generation – OCMS & SmartCOMM Integration
One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is improving the efficiency of their workforce. Faster processing times ensure a better customer experience, increase satisfaction and aides in retention. One of the most common tasks that occurs in any insurance scenario (Claim or Policy) is […]
Viewing PDF’s – What are the high speed options
Over two years ago, TSG developed OpenAnnotate “view only” mode optimized for high speed viewing. This year we have made even more updates to continue to improve viewing performance. This post will compare and offer a video showing off different PDF viewing options.
Machine Learning & ECM -Smarter Policy Management with Kira & OCMS
TSG recently built Kira integration into our OpenContent Management Suite to improve the Policy Management solution for our client, American Association of Insurance Services (AAIS) for management and analysis of policy templates. This post will explain the solution as well as provide a video demonstration.
ECM 2.0 – One-Step vs. Two-Step Migrations
As clients are preparing for 2020, TSG has seen an uptick in the number of requests for OpenMigrate support for migrating from legacy repositories (FileNet, ImagePlus, Mobius, CMOD…..) to a new modern ECM 2.0 repository. TSG will typically recommend a “one step” migration where OpenMigrate can both retrieve documents from the legacy repository and store […]
Federated Content Management – Enterprise Search with a new moniker?
One troubling point we continue to see in our industry space, whether it be content management providers like Nuxeo, ASG or even analysts like Gartner, is a continued push around the benefits of a federation search, often as an alternative to migration. This post will explore federated content management with a comparison to a very […]
AWS with DynamoDB for Content Management – Reference Architecture & Cost Estimate
TSG has recently been working with multiple clients who are considering whether to deploy their Content Management platform in the Amazon Web Services (AWS) cloud instead of on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses?” This […]