Over the years, TSG has worked with many different clients on projects that utilize a scanning tool to ingest content into a repository. While products like InputAccel and Kofax are great, especially when dealing with centralized, large volume or bulk scanning models, many clients desire a more quick and seamless approach that utilizes the web and cost-effective scanners […]
EMC World 2016 – Momentum – Recap – #MTMM2016
This post will present final thoughts on the Momentum component of EMC World, the Documentum roadmap as well as the announcements on Leap, the new name for the Project Horizon initiative.
Creating Active Wizard Forms Outside Documentum – AWLite
Clients who use the Active Wizard for forms and workflow systems often wonder if third party users or other users outside Documentum can participate in the form creation process. With our new Active Wizard Lite (AWLite) product, it is now possible for non-Documentum users can easily fill out dynamic Active Wizard forms! We’ve seen the […]
Documentum Upgrade Alternatives
I was talking to a client yesterday struggling with decisions on upgrading Documentum. Currently the client is on Documentum 5.3 SP5 and is paying EMC for additional support since 5.3 SP5 is no longer supported under standard support. This is not an uncommon situation with many Documentum clients for some of the following reasons: Over […]
FAST Administration and Search Tools
While helping a client troubleshoot some FAST full text indexing issues with their Documentum 5.3sp6 environment recently, I came across some tools that proved to be helpful during the troubleshooting process.
Alfresco and Angular 2.0: Technical First Look
In July, Alfresco released a new Angular 2 framework which promises to deliver developers a new modern way to develop custom Alfresco applications. This post will cover what we’ve learned about this new framework. Watch a quick demo of the new Angular Interface. When releasing this framework, Alfresco is actually releasing three different independent pieces. […]
Documentum – EMC World 2015 – Overall ECD Product Vision and Roadmap – Ahson Ahmad and Mark Arbour
Earlier this week, we wrote about the Documentum Platform Roadmap. We, along with many other attendees, mistook the first day’s session as the overall roadmap rather than just the Documentum Platform. This post will describe the overall Roadmap and present our thoughts.
Alfresco on AWS Marketplace – OpenContent Management Suite
TSG, a member of the AWS Partner Network (APN), is proud to announce the release of OpenContent Management Suite on Alfresco on the AWS Marketplace on Alfresco. With the new OCMS marketplace instance, TSG’s entire suite of products running on Alfresco can be deployed with just the click of a button. The deployed solutions not only […]
ECM Roadmap – Thoughts on Planning for the Future
TSG was part of a presentation on at the Document Strategy Conference two weeks ago. One of the follow-up items was our thoughts on an ECM Roadmap. Tied to our earlier post on upcoming ECM disruptions, this post will present our initial thoughts on defining a roadmap and approach for modernizing an ECM System.
Insurance Case Study: New York Property Insurance
New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG’s OCMS interface and backed by Alfresco, NYPIUA’s new ECM is built on modern technology, easily extensible, and easy to integrate with other systems. See how NYPIUA uses TSG’s OCMS, […]
OpenContent Search – View Document and Edit Properties
Check out how OpenContent Management Suite allows users to view documents in the system and edit document metadata. OpenContent Search provides a configurable, stream-lined, interface to efficiently process documents and tasks. It can be used in conjunction with other ECM interfaces such as Webtop, Share, etc. or as a stand-alone interface. Users can view both […]
Documentum Support Ending in 2018
Support for Documentum Content Server 6.7 and related products (Webtop, TCS, ADTS, DA, etc.) reach end of life on April 30, 2018. Additionally Support for Documentum Compliance Manager (DCM) – all released versions – ends December 31, 2018. This has significant impacts for any clients but particularly regulated clients that have delayed upgrading. While there […]
Redacting Roadmap – User Scenarios
As part of the TSG Product Roadmap and based on clients requests, we are currently in the midst of adding additional redaction capabilities across our product set. This post will discuss the different user redaction scenarios and how our products (OpenAnnotate, OpenMigrate and the OpenContent Search and Case) are being updated to satisfy these requests. These […]
DynamoDB 11 Billion Benchmark – Document and Folder Details
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning we have migrated approximately 9 billion documents. This post will present some underlying detail of DynamoDB repository with a […]
Alfresco Content Accelerator – Enhanced Notifications
TSG has been working with multiple clients that required a simple way to create assignment or reminder tasks on a document and/or folder. Where the Alfresco Content Accelerator has always had simple notifications, the new enhanced notifications added more robust interface for both assignment and reminder tasks.
Alfresco Acquires Technology Services Group
Acquisition adds industry expertise and out-of-the-box solutions to Alfresco Boston, March 17, 2020 – Alfresco Software, an open source content services provider, today announced a strategic move to acquire long term partner, Technology Services Group (TSG), a Chicago based Enterprise Content Management software and services firm. TSG provides expert advice, services and solutions – including […]
Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
With the COVID-19 outbreak this year, many businesses have adapted their processes and methodologies to accommodate a changing workplace environment. To address the realities of a distributed remote workforce, TSG has been working in recent months to improve the collaboration capabilities of the Alfresco Content Accelerator (ACA) and the Alfresco Enterprise Viewer (AEV). This post […]
Documentum D2 – Announcing OpenAnnotate Support
TSG is happy to announce our new Documentum D2 plugin that allows Documentum D2 users to leverage OpenAnnotate for their PDF annotation needs. OpenAnnotate is a next generation web based annotation tool (no client side components) that allows users to quickly create rich annotations on a PDF document or rendition.
ECM Future – the ECM platform/solutions debate and impact of the cloud
A couple of ECM old-timers (Marko and Laurence) posted their thoughts on Content Management – a solution or a platform last month. This post will present our thoughts on the enterprise content management landscape and some of the history of the platform versus solution debate as well as our thoughts in regards to the impact of […]
Documentum Content Server 6.7 – Primary Support Ending April 30, 2015 – What should clients do?
At EMC World 2014, Rick Devenuti shared 13 minutes into his keynote that only 25% of Documentum customers had upgraded to the Content Server 7.x after over 18 months of 7.x being available. While Rick spun this news to the positive, we had been posting since 2013 that many of our clients were hesitant to […]
Documentum xPlore Deployment – Lessons Learned from Pharma Implementaion
We’re working with a large Pharmaceutical company to install Documentum xPlore as a replacement for FAST. We’ve just finished the QA environment deployment, and we’re planning for the Production deployment in mid-April. For this post, we are going to discuss the cutover strategy as well as some lessons learned from the project.
Enhancing Alfresco Share with HPI 2.1 – Summary of Series Posting
In preparation for our webinar with Alfresco on February 11th (recording has been posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the summary of a series of posts on how HPI 2.1 can work with Share.
HPI Search for Alfresco
To go along with the release of High Performance Interface (HPI) 1.1.5, TSG is pleased to announce HPI Search for the upcoming Alfresco 3.2 release. Most ECM users are consumers of the information stored in the repository, and consumers need a quick and efficient way to retrieve the documents they are searching for. One complaint […]
Solutions
Jump start your Documentum, Alfresco or Hadoop efforts Alfresco Content Accelerators and TSG’s OpenContent Management Suite combine our industry leading software products and ECM services to create unique, best of breed offerings to address specific ECM issues. Our Clients, typically frustrated or failing with generic or aging ECM legacy software, leverage our solutions to create […]
Life Science Solutions
Life Science Industry Experience Technology Services Group’s has extensive experience with the life science industry dating back to our first client, a large Midwest pharmaceutical company, back in 1996. TSG continues our relationship to this day with this pharmaceutical client and many other pharma companies. Our success with life science clients can be attributed to […]
HPI to Integrate Seamlessly with Active Wizard
As described in a previous post, HPI (TSG’s open source High Performance Interface) is undergoing a facelift to beef up the search interface to allow advanced document processing options right from the search results screen. Part of this effort will also include new actions to integrate with Active Wizard.
MyDocumentum for SharePoint (MDSP) – Some Initial Thoughts
As SharePoint continues to gain traction as a collaboration tool of choice, it is increasingly common for many of the organizations utilizing it as well as Documentum to struggle with how to get these two technologies to coexist. How can users seamlessly search and view content managed by Documentum from SharePoint sites? How can users […]
Momentum 2010 – MyDocumentum for SharePoint
As pointed out in yesterday’s post, we are reviewing the various SharePoint connectivity solutions from Momentum 2010 in Lisbon. The best presentation was “Documentum and SharePoint Interoperability: Optimize SharePoint and Leverage Your Documentum Infrastructure” – by Andrew Chapman. MyDocumentum for SharePoint
Momentum 2010 – Documentum xCP
This post will discuss xCP – Documentum xCelerated Composition Platform as presented at Momentum 2010 – Lisbon. Case Management and xCP
Documentum Claims Processing – User Interview
On May 14th, TSG conducted a post-launch interview with a client user, Jim, responsible for claims processing. For client confidentiality, we will not be sharing the client or user full name. The client is a division of a major insurance company and long-time Documentum user. The overall solution involves AS 400 based policy and claims […]
Products
TSG Products – “What’s Next for Enterprise Content Management” Has your organization struggled with ECM products that deliver a slightly enhanced “file manager” solution for every scenario? Looking for ways to add modern capabilities to your ECM infrastructure? Tired of paying maintenance and support for ECM interfaces that are “no longer being invested in?” Looking […]
Documentum – EMC World/Momentum 2012 – TSG Recap
Thanks to all subscribers for making this one of our most successful weeks with the blog. We always get lots of feedback that our take on announcements and learning sessions at EMC World/Momentum is our most popular topic. Also, it was great making new friends face to face who opened with “I really like your […]
Documentum – EMC World 2013/Momentum – Day 2 – Migrations and Upgrades
Interesting topic for 8:30 a.m. meeting after an open Vegas Bar (and a pretty good party – kudos to IIG). Migrations and Upgrades: Introducing EMA, the EMC Migration Appliance. With Chris Dyde and Mike Mohen. This post will present our thoughts on the presentation.
Documentum Client Briefing – Follow-up thoughts
Thanks to all the attendees (a record) at our TSG Client Briefing last week at the University of Chicago Gleacher center. Many of the attendees mentioned it was the best one yet. This post will share some of the discussions.
Documentum Cross-Repository Searching – an integrated open source approach
We just completed a very interesting integration for one of our clients to enable searching across multiple Documentum repositories. The client was struggling with the Federated Search from Documentum and was looking for a better solution to access two separate Documentum instances with a cleaner search. This post will detail our approach and some of […]
Alfresco Data List-Driven Value Assistance
Although content modeling in Alfresco is very flexible and configurable, one of the issues that we run into when setting up repositories for clients is the lack of the ability for business users to manage value assistance lists. Value assistance is a term that we use to describe the lists of options that show up […]
Documentum and Alfresco – Web-based Scanning in HPI
Forget scanning to your desktop or file server, HPI has a new integration with Dynamsoft’s Image Capture Suite and OCR products. Now you can scan single documents directly into your Alfresco or Documentum repository. This capability moves the point of document capture closer to the point of document creation and entry into a business process. […]
Documentum to Alfresco Migration – TSG Compliance Solution for Regulated Industries
Last week we posted about solutions and how Documentum and Alfresco are focused on providing solutions in different ways. One major solution we see both Alfresco and Documentum targeting is Document Control/Compliance for life sciences, nuclear utilities and other regulated industries. Typically control requirements affect the creation and changing of SOPs, Policies, Procedures, Test Methods, […]
Alfresco for Life Sciences – Response to Client Questions
TSG recently responded to a client’s questions regarding using Alfresco versus Documentum or other solutions for Life Sciences. The questions were the next step after a demonstration of Alfresco and TSG solutions for controlled documents. The demonstrations are available in the learning zone. Change Request Document Control This post will share those questions and responses […]
Converting from Alfresco Community to Alfresco Enterprise
“How do we convert from Alfresco Community to Alfresco Enterprise?” is a question we frequently hear from Alfresco users. Since the Community release is free to download, many companies implement Alfresco Community as a pre-cursor to an Enterprise release. In some cases a company will run Community for quite awhile before deciding to upgrade to […]
Thoughts on the 2012 Alfresco Roadmap
Last month, Alfresco updated the 2012 Product Roadmap on the Alfresco Wiki, providing a rough outline of things to come for Alfresco. Aside from the core repository and Share interface, cloud and mobile are obviously a huge focus for this year. The following are some thoughts on some of the more interesting enhancements planned for 2012. […]
What makes migrating from a Legacy ECM systems so difficult?
While many of our clients are embracing modern interfaces for new ECM systems, migrating the content from a legacy ECM can often be a difficult effort due to the complexity and cost of a migration. Over the last 21 years, TSG has migrated applications and content for clients from a variety of legacy ECM envrionments (even […]
Alfresco and Google Doc Integration – Look Ma..No Client Apps!
With the newest release of Alfresco Community Edition 3.3g, Alfresco has released an initial integration between Google Docs and Alfresco. This recent integration is another great example of the openness of the Alfresco platform. There are two ways to interact with Google Docs:
Save Your Sinking Legacy ECM Implementation
Is FUD keeping you locked into a bad ECM Implementation? Fear, uncertainty, and doubt can keep anyone from improving the status quo of a poor, but working, enterprise content management (ECM) system. In addition, a lack of system sponsorship can fail to crystallize the vision for the organization. The business is then stuck with a […]
Box and ECM – 9 market reasons Box will never be a serious ECM alternative
Last month we wrote about our thoughts on Gartner’s ECM Magic Quadrant for ECM. For the Gartner post, we were surprised that Box, while not included in the overall evaluation of ECM vendors, had a considerable note for small to midsized companies as well as a reference in the IBM review as a strength of […]
Avoiding Alfresco Performance Problems from Day 1 – Keeping My ECM Healthy
One of the great things about Alfresco is that it offers all-in-one installation packages to make installation simple on both Windows and Linux servers. With a few clicks, you can have an Alfresco repository deployed and running in a matter of a few minutes. This is especially useful when setting up development environments. When using […]
Documentum D2 vs. HPI – Administration
Both TSG’s High Performance Interface (HPI) and Documentum D2 are driven by extensive configurations made in an administration module. In this post, we will overview the administration components available in HPI and D2 and demo making a search form configuration update in both applications.
TSG Reviews – Alfresco 5.1.1 Released!
TSG has been eagerly awaiting the release of Alfresco One Enterprise 5.1.1, which landed on July 20th. We’ve had a few weeks to play around with the latest release and this post will summarize our thoughts.
Documentum – Top 12 Tips
Every couple of months we like to step back and offer a “What’s next” post in regards to our thoughts on what Documentum customers should be considering with their implementations. For this post, we will highlight our thoughts based on a thorough review of EMC World and our client briefing discussions.
Alfresco 5.1 Released: First Look
Alfresco 5.1 was released yesterday. As a premier partner, TSG received an early release to prepare our clients as well as certify our solutions. This post will share our quick thoughts on the new platform, changes in the new version, and our thoughts on how we are planning to take advantage of some of the new […]