We wanted to thank Rich Medina from Doculabs for a nice mention of our Complaince Solution/HPI in his post on How to select a Life Sciences Document Management Solution. We agree with Rich that “the emergence of non-Documentum options as serious candidates to manage controlled documents in the life sciences industry” is something we are seeing more […]
Documentum or Alfresco – ECM Audit Trail – thoughts on how to increase user activity
I had a great conversation with a long-time Documentum client in regards to the need for an audit trail and reporting capabilities from his document repository. While it is something we have done in the past, I thought it would make for a good post to share that experience as well as some of the […]
Documentum/IIG Acquires Trinity Technologies end of 2012
We might have missed it with the holidays but one of our utility clients alerted us to the news that EMC/Documentum/IIG had recently acquired Trinity Technologies, a former Documentum Consulting Select Services Team. While there is not a ton of information out there on the purchase, this post will discuss the purchase and give our […]
Alfresco for Life Sciences – Response to Client Questions
TSG recently responded to a client’s questions regarding using Alfresco versus Documentum or other solutions for Life Sciences. The questions were the next step after a demonstration of Alfresco and TSG solutions for controlled documents. The demonstrations are available in the learning zone. Change Request Document Control This post will share those questions and responses […]
Customize User Management Columns in Webtop's Administration Node
Documentum’s out of box Webtop allows for its administrative users to manage groups, and the users that belong to each group, while within Webtop’s user management section. As a default, the groups and its users are presented in a datagrid along with individual descriptions, if provided. Sometimes, however, clients will find it useful to expose […]
Documentum Maintenance – 21% and rising….
We received an interesting email from a client last week asking us about Documentum maintenance. While we have posted articles on smart ways to manage Documentum maintenance contracts, we were somewhat surprised that the inquiry was in response to a maintenance bill, that without any explanation, increased maintenance to 21% from the usual 18%. The client […]
Documentum and Alfresco – Evolution of the HPI Desktop for Case Management by Insurance Clients
One of the more popular uses of HPI within our Documentum or Alfresco client base is for case management, specifically insurance clients. Some of our previous posts have included an interview with a claims processing user as well as other general posts. We also have multiple videos about insurance implementations and related folders in our learning […]
Documentum and Alfresco – Electronic Forms and Workflow User Requirements
We met with a client this week that is evaluating the Active Wizard for an electronic forms infrastructure to replace many paper, Word and PDF forms within the organization. The Active Wizard is TSG’s most popular Open Source offering (currently on version 4.0). This post will present the “high priority” requirements along with our thoughts […]
Documentum D2 and EMC Professional Services
One question we have been getting from clients has been a perceived tie between the evaluation/purchase of D2 and EMC Professional services. This post will share some client feedback as well give our thoughts based on our own evaluation of D2.