• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
TSB Alfresco Cobrand White tagline

Technology Services Group

  • Home
  • Products
    • Alfresco Enterprise Viewer
    • OpenContent Search
    • OpenContent Case
    • OpenContent Forms
    • OpenMigrate
    • OpenContent Web Services
    • OpenCapture
    • OpenOverlay
  • Solutions
    • Alfresco Content Accelerator for Claims Management
      • Claims Demo Series
    • Alfresco Content Accelerator for Policy & Procedure Management
      • Compliance Demo Series
    • OpenContent Accounts Payable
    • OpenContent Contract Management
    • OpenContent Batch Records
    • OpenContent Government
    • OpenContent Corporate Forms
    • OpenContent Construction Management
    • OpenContent Digital Archive
    • OpenContent Human Resources
    • OpenContent Patient Records
  • Platforms
    • Alfresco Consulting
      • Alfresco Case Study – Canadian Museum of Human Rights
      • Alfresco Case Study – New York Philharmonic
      • Alfresco Case Study – New York Property Insurance Underwriting Association
      • Alfresco Case Study – American Society for Clinical Pathology
      • Alfresco Case Study – American Association of Insurance Services
      • Alfresco Case Study – United Cerebral Palsy
    • HBase
    • DynamoDB
    • OpenText & Documentum Consulting
      • Upgrades – A Well Documented Approach
      • Life Science Solutions
        • Life Sciences Project Sampling
    • Veeva Consulting
    • Ephesoft
    • Workshare
  • Case Studies
    • White Papers
    • 11 Billion Document Migration
    • Learning Zone
    • Digital Asset Collection – Canadian Museum of Human Rights
    • Digital Archive and Retrieval – ASCP
    • Digital Archives – New York Philharmonic
    • Insurance Claim Processing – New York Property Insurance
    • Policy Forms Management with Machine Learning – AAIS
    • Liferay and Alfresco Portal – United Cerebral Palsy of Greater Chicago
  • About
    • Contact Us
  • Blog

Documentum D2 and EMC Professional Services

You are here: Home / Documentum / D2 / Documentum D2 and EMC Professional Services

July 19, 2012

One question we have been getting from clients has been a perceived tie between the evaluation/purchase of D2 and EMC Professional services.  This post will share some client feedback as well give our thoughts based on our own evaluation of D2.

D2 Evaluation and Object Model

One client is currently requesting access to evaluate D2.  In discussions with the sales rep, the sales rep stated that the client would probably need EMC professional services due to something about the object model requiring modification to support D2.  Something was also mentioned that clients were not “going to be allowed” to do the object modification on their own.

This discussion doesn’t make much sense to us (TSG) as we would think any evaluation would focus on a new installation and would not need to involve the migration of old content.  We would surmise that this might be a sales rep working to position professional services as a “must have” to get a sale, rather than any limitation in the product.  As an alternative, clients might consider just purchasing a couple of seats of D2 as part of the evaluation.

During our initial review of D2, there was nothing different about setting up an object model for D2 versus any other Documentum application.  Document type configuration is still done using Composer or Application builder.  Once the types have been created, D2 can be configured to use those types.

Complexities may arise in the configuration, however.  D2 has its own implementation of the data dictionary, so any value assistance, search configurations, display configurations, etc. that have already been configured in Composer or Applications building will NOT port to D2.  These configurations must be redone using the D2 admin interface.  Lifecycle is also implemented differently in D2.  If you’re currently using Documentum lifecycles (dm_policy) with your object model, some sort of migration effort would be required to get the documents working with the D2 configurable lifecycle.

D2 Extensions and a “configuration only” model

Another client is very focused on email integration to replace existing drag and drop functionality in Webtop.  We posted about some of this client’s struggles back in January.

During discussions with EMC, the client requested email integration and asked if it was part of the D2 product roadmap.  The sales rep responded that it was “not currently included but the client could work with professional services”.

Of the two EMC Professional Services discussions, this last one should be a bigger concern for Documentum clients.  As we mentioned in previous posts, the DSF (Documentum SharePoint Framework) is a customizable approach for the MyDocumentum for SharePoint product.  Similar to D2, MyDocumentum for SharePoint was to be a “configured only” product but the DSF allows  EMC Professional services to solely customize it.  To our knowledge, DSF has not been released as a product yet, despite EMC World quote that it has been deployed to 80 plus clients.

Pricing

While clients often share pricing, we generally don’t allow it in the forum as it can quickly be out of date and is often confidential.  In regards to D2, we are hearing that it will remain a separate product for the forseeable future (per EMC World and the licenising arragement with C6).  Pricing seems to be similar to Webtop with additional licensing for the watermarking and other add-on products.

We would expect that, for clients that have purchased a large number of webtop seats, some type of discount/consideration for those seats might be in the future, depending on the account.

Summary

The big concern in regards to D2 is a configuration-only approach that can only be worked on or customized by EMC professional services.  Clients evaluating D2 should determine if their application needs can truly be met by D2 “out of the box” and push Documentum for customizing capabilities to be included as part of the software product if they would like to avoid professional services purchases.

Look for more information here as we wrap up our evaluation of D2 4.0 in the next couple of weeks.

Filed Under: D2, Documentum, Webtop

Reader Interactions

Comments

  1. Deepak Shivnani says

    July 20, 2012 at 5:17 am

    Agreed, D2 seems to add more work on already running applications. Other day , I noticed that if you have office integration via Application connectors and if document is opened via D2 you don’t have way to checkin via office. Not sure if this is available in D2 via other mechanism.

    Reply
    • Sam Daniels says

      July 20, 2012 at 11:40 am

      Would be more than happy to discuss what you idemtified with D2 as more work.

      Reply
      • Deepak Shivnani says

        August 5, 2012 at 10:49 pm

        D2 has own set of workflows and lifecycle which differs from that developed in composer. Also how about the migration of the custom webtop components to D2.

        Reply

Trackbacks

  1. Documentum – EMC World 2013 – Momentum – Early Predictions | TSG Blog says:
    April 10, 2013 at 8:57 am

    […] – as  we mentioned last year, D2 was an acquired/licensed product from C6 and gave Documentum the ability to unveil a new […]

    Reply

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Search

Related Posts

  • Documentum or Alfresco Interface – Ready for an Upgrade?
  • Documentum purchased by OpenText – 4 ways to reduce the risk of an unknown OpenText future
  • HPI Search Compared to Webtop and D2
  • Documentum – Top Tips for 2016
  • Documentum or Alfresco – Bulk Upload and “Heads up” indexing
  • Documentum D2 – Why has it failed to replace Webtop?
  • Documentum – EMC World 2015 – Meet the Executives
  • Documentum – EMC World 2015 – Overall ECD Product Vision and Roadmap – Ahson Ahmad and Mark Arbour
  • Documentum or Alfresco – HPI 2.4 adding support for Folder Browsing
  • Documentum Content Server 6.7 – Primary Support Ending April 30, 2015 – What should clients do?

Recent Posts

  • Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
  • Alfresco Content Accelerator – Document Notification Distribution Lists
  • Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed
  • Alfresco – Viewing Annotations on Versions
  • Alfresco Content Accelerator – Collaboration Enhancements
stacks-of-paper

11 BILLION DOCUMENT
BENCHMARK
OVERVIEW

Learn how TSG was able to leverage DynamoDB, S3, ElasticSearch & AWS to successfully migrate 11 Billion documents.

Download White Paper

Footer

Search

Contact

22 West Washington St
5th Floor
Chicago, IL 60602

inquiry@tsgrp.com

312.372.7777

Copyright © 2023 · Technology Services Group, Inc. · Log in

This website uses cookies to improve your experience. Please accept this site's cookies, but you can opt-out if you wish. Privacy Policy ACCEPT | Cookie settings
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT