Performance and ease of use in a search interface is often one of the highest concerns clients have when deploying Alfresco. Back in April 2016, we presented how to Do More with Your Alfresco Deployment with a configurable search interface. For this post in our 2018 Share and OpenContent Management Suite comparison series, we will […]
Document Review and Approval – Why Form AND Workflow are so important
We recently met with a publishing prospect that was looking for a document review and approval approach. As we have been discussing here since back in 2012, there is a significant benefit to having both a form AND dynamic workflow approach rather than just relying on workflow templates. This post will summarize some of the […]
Claim and Policy Documentation – Free User Requirements Template
Based on our experience with multiple insurance clients, TSG has developed a common user requirements template for management of digital documentation. For current clients, we often use this as a starting point when discussing goals of the new system. For those clients looking to update their documentation methods, we are happy to provide this as […]
Alfresco Share – Comparison with OpenContent Management Suite Series
Alfresco’s out of the box user interface, Share, is typically the collaboration interface most Alfresco clients leverage for their initial development efforts. Alfresco Share has garnered some concerned attention from Alfresco customers this year when Alfresco announced that Alfresco would be deprecating Share in future. To help readers understand the difference between Share and the OpenContent […]
Alfresco Printing – What are the issues and options?
On a call last week with a long-time Alfresco client, much of the discussion was around printing and the different options. While much of the information for different printing options exist within our products, this post will summarize for Alfresco clients the different issues and how the TSG approaches can provide a variety of different […]
Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row
Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been […]
ECM Best Practices Whitepaper – Business Continuity & Disaster Recovery
With more and more companies leveraging the flexibility of cloud infrastructure like AWS, implementing a robust business continuity and disaster recovery plan has become more important than ever. Learn how the best recovery strategy to be employed by an enterprise in the case of a planned or unplanned outage of a critical content management system. Different […]
Documentum – Getting more out of Documentum D2
Back in 2011, Documentum, still part of EMC, licensed/purchased D2 as the next generation interface to replace Documentum Webtop. While D2 has not been very successful in converting existing Webtop customers for a variety of reasons, there is a large number of clients that had invested in D2 before 2016 when Documentum stopped investing in it to […]
Artificial Intelligence, Machine Learning and Robotic Process Automation – What are some of the opportunities for ECM?
TSG just finished our quarterly manager meeting where one of the focal points includes updating our product roadmaps. With some great brainstorming amongst our team, as well as some coaching from Alan Pelz-Sharpe, some of our more interesting work this year will focus on learning systems and automation. This post will present our thoughts and […]