Based on our experience with multiple insurance clients, TSG has developed a common user requirements template for management of digital documentation. For current clients, we often use this as a starting point when discussing goals of the new system. For those clients looking to update their documentation methods, we are happy to provide this as a free starting point. As this requirements document will continue to grow over time as new technologies emerge, please check base often for updates!!!
Sample requirements Include:
- Policy & Claim Creation
- Policy & Claim Folder View
- Document Creation & Ingestion
- Navigation & Search
- Claim Folder Activity & Audit Trail
- Document Actions
- Document Export & Delivery
- Image Document Manipulation
- Document Combination & Demand Packages
- Renditioning
- Document Annotations
- Document Redaction
- Video Annotations
- Form & Letter Creation
- Security
- Administration
