With TSG now part of the Alfresco family, we want to give new and existing Alfresco customers an idea of how to do more with your existing Alfresco deployment. In our previous posts, we presented an overview of OpenAnnotate. This post covers a deep-dive video into how OpenAnnotate can be leveraged to efficiently redact documents of sensitive […]
Alfresco – Do More With Elasticsearch
Now that TSG is an Alfresco Company, we wanted to highlight how we have helped clients leverage the Elastic Stack to enhance their Alfresco installation. Using TSG’s OpenContent Management Suite and OpenAnnotate clients from all different industries have upgraded their systems to increase stability and gain more insight into how users interact with the system. The below […]
Elastic Services for ECM – TSG OpenContent Roadmap
Recently, TSG has seen increased interest in our Elasticsearch capabilities, particularly as it related to our 11 Billion Document Benchmark on AWS. As part of our product roadmap this quarter, TSG is announcing the formalization of our OpenContent Elastic Services as well as some new features that we are adding to our work with the […]
Reference Architecture for Content Management on Azure HDInsight with HBase
TSG has recently been working with a multiple clients that are deciding on whether to deploy their Content Management platform in the Azure cloud from Microsoft or on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses for […]
DynamoDB – 11 Billion Document Benchmark White Paper
In May of 2019, Technology Services Group initiated an 11 Billion Document DynamoDB benchmark, which was completed in June 2019. With the success of the benchmark, TSG was able to successfully demonstrate that AWS, DynamoDB, Elasticsearch and our OpenContent, OpenAnnotate and OpenMigrate products could scale to an unprecedented level and represented the next evolution of […]
DynamoDB 11 Billion Benchmark Search Index Success!!! – Lessons Learned
TSG initiated our 11 Billion benchmark test on Friday, May 10th. The first phase of the benchmark was aimed at building a large repository with our OpenMigrate ingestion tool and proving access for OpenContent Search, OpenContent Case and OpenAnnotate. The initial ingestion phase concluded on May 17th with 11 Billion documents and ingestion speeds of […]
DynamoDB 11 Billion Benchmark – AWS Walk-through
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning we have migrated approximately 10.5 billion documents. This post will present some underlying detail of DynamoDB repository with a […]
Technology Services Group named Alfresco Customer Success Partner of the Year Americas
Chicago, IL. – March 30, 2017 – Technology Services Group, Inc. the leading provider of open Enterprise Content Management solutions for the Fortune 1000, announced today their recognition as Alfresco’s 2016 Customer Success Partner of the year for the Americas. TSG was recognized for driving significant new business for Alfresco along with continued high customer […]
DynamoDB 11 Billion Benchmark – Document and Folder Details
TSG started an 11 Billion Document Benchmark with DynamoDB last Friday to test and verify the power of Amazon Web Services as well as the TSG ECM products on an unprecedented scale. As of this morning we have migrated approximately 9 billion documents. This post will present some underlying detail of DynamoDB repository with a […]
Veeva Vault – Documentum Integration Options
One of the issues our Veeva Vault and other document management clients often struggle with is searching for content across Veeva Vault and other existing repositories, such as Documentum. Scenarios like sharing manufacturing specifications that are stored in a Documentum repository with Veeva-based eTMF and Submissions applications are difficult to support as users will typically […]
DynamoDB
DynamoDB for Enterprise Content Management The OpenContent Management Suite (OCMS) for DynamoDB provides native AWS support for DynamoDB users to for a modern NoSQL ECM solution. In 2019 TSG successfully completed an 11 Billion Document benchmark to prove out the potential and scale of DynamoDB. Highlights included: 20,000 documents per second migrated Over 11 Billion […]
Alfresco Health Check
Whether embarking on a new Alfresco project or just maintaining an existing system, TSG will typically recommend new clients conduct an Alfresco Health Check on an annual basis. An Alfresco Health Check is typically a 2 to 3-day project where experienced Alfresco technical architects will visit onsite and review the Alfresco system. This post will […]
Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row
Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been […]
OpenContent Solr Services – New TSG Product Offering
As part of our campaign to make Documentum better, TSG is announcing the formalization of our OpenContent Solr Services as well as some new features that we are adding to our work with Solr. We have been working with Lucene and later Solr for over 12 years but have recently discovered several client scenarios and […]
Documentum 6.7 and ADTS Extended Support Ending on April 30th, 2018
Extended support for the Documentum 6.7 stack, and thus Advanced Document Transformation Services (ADTS) with the Adlib backend, ends on April 30, 2018. For those clients that have not upgraded to the 7.X environment, there is significant risk exposure. As part of our making Documentum better series, TSG is recommending upgrading to Adlib rather than […]
Upgrading to Alfresco 5 – New Search Features and Solr 4
The latest release of Alfresco One introduced a range of enhancements to the search capabilities in Alfresco Share. With these enhancements also came a significant upgrade to Alfresco’s back-end indexing and search engine, Solr. This article will showcase some of the new search features that are available in Alfresco 5, as well as provide information […]
Documentum, Mobile and the Cloud for Third Party and Remote Approval
TSG has successfully implemented multiple solutions for third party/remote approval for different Documentum customers. In each case, the solution focused on bringing outside approvers into the client’s Documentum environment. Based on discussions with several customers, TSG is beginning to develop a new solution to address several different business issues and take advantage of additional technical […]
Alfresco – Adding Modern ECM to Your Existing Claim and Policy System – Webinar Recording
TSG is hosted a webinar with Alfresco on August 21st at 1:00 PM Eastern time. Many insurance providers currently have existing systems for claim and policy data management built and enhanced over decades of successful and critical day-to-day processing of customers information. As the systems have evolved, many have been extended with basic document processing capabilities […]
Life Science Solutions
Life Science Industry Experience Technology Services Group’s has extensive experience with the life science industry dating back to our first client, a large Midwest pharmaceutical company, back in 1996. TSG continues our relationship to this day with this pharmaceutical client and many other pharma companies. Our success with life science clients can be attributed to […]
Alfresco Sales Kick-off Thoughts
TSG just got back from the 2011 Alfresco Sales Kick-off event in Orlando last month. This post will discuss some of our thoughts in regards to the Alfresco team, product updates and partners.
Documentum Links – Adding to SharePoint Lists or other Web Sites
Recently we visited a client that wanted to add links to Documentum documents to SharePoint. While the first solution was mostly “out of the box”, the client had TSG build a pretty innovative solution. For this post we will discuss the problem, initial solution and long-term solution for adding links to Documentum documents in SharePoint.
Documentum Site Caching Services and OpenMigrate Comparison
Comparison between Documentum’s Site Caching Services and OpenMigrate
TSG Blog – 18 months and counting
Our TSG blog will celebrate our 18th month on September 22nd. Some relevant numbers: On the first Month we had 51 Views, in just August 2010 we had 5,508 Views On weekdays we average around 300 Views per day We have had 139 posts with 164 comments For this post, we will share some of […]
Documentum Compliance Manager (DCM) 6.5 Upgrade Thoughts
Many Documentum Compliance Manager (DCM) 5.3 users are reaching a decision point on upgrading to DCM 6.5. The typical driver is primary support for DCM 5.3 expired on 12/31/2009 while DCM 6.5 will be supported until 08/31/2012. Typically DCM is used by companies operating in regulated industries (ex: pharmaceutical manufacturing) to meet regulatory requirements around […]
Documentum, Document Control and Alfresco
I was talking to a Life Sciences client that was looking to move away from Documentum for Document Control and they were asking the logical question “Why haven’t more companies moved to Alfresco and Open Source?” For this post, I will try to address some of the reasons as well as present some background on […]
Documentum and SharePoint – Key differences for document control applications
We have recently begun working with a couple of clients on potential migration efforts from Documentum to SharePoint for their document control applications. In preparing for these efforts, we are in the process of upgrading OpenContent, OpenMigrate and even parts of HPI to run on either SharePoint or Documentum. For this post, we thought it […]
Documentum Upgrades
Using our proprietary upgrade methodology, TSG helps clients develop the best upgrade strategy for their OpenText Documentum installation. TSG typically shares different upgrade options and scenarios based on our experience and best practices that can include: Weighing the pros and cons of different strategies to upgrade not only core infrastructure but also your integrated applications. […]
Documentum and SharePoint Searching – An Integration Approach
We have recently completed a project to create a single search interface to retrieve both Documentum and SharePoint content. This post will present a high-level overview of other SharePoint search interface alternatives and why we chose the integration approach.
HBase
Leveraging HBase/Hadoop for ECM TSG has been leveraging open source tools for our Enterprise Content Management clients since our founding in 1996. In addition to working with commercial vendors like Alfresco, we have seen open source technologies like Solr/Lucene replace traditional relational database vendors like Oracle or full-text search vendors including Verity. Access a free whitepaper […]
Active Wizard 4.0 Preview – OpenContent & Active Wizard Lite
Our next release of the Active Wizard will be 4.0, and it will mark the beginning of some big changes for the Active Wizard. Our overall architecture direction is to move to a web services model based on OpenContent. While this change is more of a back-end update that regular users won’t notice, it will […]
Documentum Open Source Software
In talking with a new client last week, the client asked “Why do you do Open Source software for Documentum, a commercial software package?” As the only long-term Documentum partner to offer all of our software as Open Source, we get that question often. I thought I would use this entry to explain our strategy […]
Common Questions about 6.5 Upgrade
As we mentioned in previous posts, we know upgrades are on a lot of people’s minds as of late. From the Documentum user community, we hear similar questions/statements so we thought it would be helpful to jot down our thoughts in response to these questions: Do I need to reindex all my content with FAST? […]
Increase in downloads of Documentum Open Source from TSG
Over the past couple of months we have noticed a marked increase in the number of downloads of our Open Source offerings for Documentum. Comparing January to June, our downloads have increased 200%. Without engaging in any scientific studies, we can’t help but wonder whether this increase is due to: Continued evolution of the Open […]
Upgrading your Webtop 5.3 Application NOW to simplify your 6.5 upgrade later
As evidenced during EMC World and at our clients, the decision to upgrade to Documentum 6.5 has proven itself more difficult than previous upgrade decisions. While the back-end migration can be fairly straightforward, most users are struggling with the cost, effort and risk of upgrading the front-end Webtop application. As one client put it: “I […]
Pharma Documentum Upgrade Challenges and How to Avoid Them
A majority of our Documentum pharma clients have yet to upgrade from the 5.x platform up to 6. Pharma clients have been long-time users of Documentum and as a result have robust (often highly customized) Documentum installations, causing upgrade costs to soar. In addition, a significant upgrade often means a complete system revalidation which in […]
OpenMigrate, Install Guide and Samples
OpenMigrate is now easier than ever to install with OpenMigrate 1.3RC2. This latest version has been repackaged so that you can get OpenMigrate up and running in under 5 minutes. Because every environment is different, there is some changes to environmental variables but it is easy. We have put together a video showing you how. […]
EMC World – Day 3 – IIG Client/UI Framework Strategy and Roadmap – Jeetu Patel and Rohit Ghai
Attended Jeetu and Rohit presentation this morning. This post will discuss TSG’s thoughts around the roadmap.
Documentum 6.7 Upgrades and Hardware Changes
With Documentum 6.5 SP3 going out of support this year (August 31, 2012), we’re running several Documentum upgrade projects for clients this quarter. Unlike in the past where upgrades promised fantastic new functionality, this round of upgrades is trending more towards maintaining supported configurations and upgrading to new hardware. In addition, rather than simply upgrading […]
Upcoming TSG / Alfresco Lunch and Learn – May 22nd in Minneapolis
Technology Services Group will be hosting a Lunch and Learn in Minneapolis at Rock Bottom Brewery in downtown Minneapolis on May 22nd from 11:30 – 1:30.
Predictions for EMC Documentum in 2013
EMC made many significant announcements in 2012 (D2, xCP, D7) that has impacted their user base. Now that the dust has settled, we are making the following predictions as we look forward into 2013:
Upcoming TSG / Alfresco Lunch and Learn – May 20th in Boston
Alfresco, Technology Services Group and Micro Strategies will be hosting a Lunch and Learn in Boston at Row 34 on May 20th from 12:30 – 2:30.
Documentum/IIG – Financial Results – 2013
EMC has announced 2013 earnings. Complete detail can be found at http://www.emc.com/corporate/investor-relations/index.htm This post will discuss our thoughts on IIG’s Financial Performance in comparison to the rest of EMC.
Documentum, Alfresco or a Database – What Developers need to consider
Many times, TSG will get involved with clients that have strong developers on staff that come from a database development background and are unfamiliar with the capabilities of Enterprise Content Management (ECM). As database systems expand from just the data to add related documents, the database paradigm approach will typically lead to database entries with […]
Documentum – EMC World 2013 – Day 1 – Life Sciences D2 Solutions
This blog post will summarize Documentum’s D2 solutions for the life sciences industry. There was one presentation at 11:30 covering the currently released solutions and one at 2:30 covering the solutions that are upcoming. Tuesday @ 11:30 – Life Sciences: Compliance, Productivity and Secure Collaboration Tuesday @ 2:30 – Life Sciences: What’s New & Next […]
Documentum – EMC Momentum 2013 – Day .5 – Energy and Engineering – What’s New and Next – The EPFM Platform
Chris Brighouse presented in the afternoon on the EPFM roadmap. Attended with many in the utility industry. This will be a short post on some of the relevant ideas presented.
Documentum or Alfresco – Thoughts on Volume Testing
We have had a couple of clients, one on Documentum and one on Alfresco, work through some production volume issues over the past week. This post will discuss the topic of volume testing for ECM solutions and present some thoughts on when and how to implement.
Technology Services Group, Inc. Named Alfresco Platinum Partner
We are excited to announce that TSG has been recognized a Platinum Alfresco partner! Below is the official announcement: Chicago, IL – January 17, 2013 – Technology Services Group (TSG), a leading provider of products and services that extend enterprise content management (ECM) platforms, today announced that Alfresco, the open source platform for content management, has granted […]
Documentum D2 4.0 – Initial TSG Review
At EMC World and in subsequent marketing efforts, Documentum has created quite a buzz around the D2 v4.0 release. Documentum is promoting that D2’s powerful configuration services can deliver a modern client interface while simplifying the application implementation via configuration rather than code. Many Documentum users struggle with any new Documentum release in regards to […]
Documentum D2 3.1 – What are some of the limitations?
Recently there has been a lot of buzz and marketing surrounding EMC Documentum’s user interface, D2. Many clients have asked for information on the product, and we’ve spent some time doing our own evaluation and comparisons with other products. When weighing the costs and benefits of implementing D2 versus other available products like Webtop, TSG’s […]
Documentum Maintenance – 21% and rising….
We received an interesting email from a client last week asking us about Documentum maintenance. While we have posted articles on smart ways to manage Documentum maintenance contracts, we were somewhat surprised that the inquiry was in response to a maintenance bill, that without any explanation, increased maintenance to 21% from the usual 18%. The client […]