I was talking to a client last week that was struggling with their Documentum system performance. This client had recently brought in Documentum Consulting, and having been unsuccessful in improving performance, was concerned that there might be nothing left to do. This post will focus on innovative things TSG has done for clients in regards […]
Documentum 6.7 Upgrades and Hardware Changes
With Documentum 6.5 SP3 going out of support this year (August 31, 2012), we’re running several Documentum upgrade projects for clients this quarter. Unlike in the past where upgrades promised fantastic new functionality, this round of upgrades is trending more towards maintaining supported configurations and upgrading to new hardware. In addition, rather than simply upgrading […]
Alfresco / TSG Webinar Wrap Up – Using Alfresco for Controlled Documentation
Thanks for all those that attended the Alfresco Webinar – “Using Alfresco for Controlled Documentation”. Leveraging our open source solutions (HPI, Active Wizard, OpenAnnotate, and OpenOverlay) continue to be great ways to further extend the capabilities of the Alfresco Platform, and addresses common document management requirements typically seen across a wide range of industries.
Alfresco / TSG Webinar – Using Alfresco for Controlled Documentation
Tune in tomorrow for a TSG webinar – “Using Alfresco for Controlled Documentation”. We will focus on common functionality required for a controlled documentation system and how Alfresco can be leveraged as the platform to meet these needs. We’ll be showcasing our open source products, including HPI and OpenAnnotate, working from an Alfresco repository. Click […]
Documentum Client Briefing – June 7th – University of Chicago Gleacher Center in Chicago
TSG will be holding our 5th annual client briefing on June 7th, at the University of Chicago Gleacher Center from 9 am to 5 pm. The briefing focuses on TSG facilitation of specific Documentum topics allowing interaction between clients to discuss experience, lessons learned and best practices. Last year’s briefing included: Introductions – sharing “What I […]
Alfresco Email and Versioning – Leveraging Alfresco IMAP
One of things ECM clients seem to struggle with is how to manage email integration between email programs and the back-end ECM repository. This post will discuss a recent experience of how one law firm is leveraging Alfresco to manage emails and documents attached to emails while maintaining proper version control on critical documents.
Documentum/IIG Q1 Earnings – Down 4% – Thoughts on potential sale of IIG Division
EMC had a conference call on earnings on April 19th. While overall news for EMC is excellent – (grew revenue 11% year-over-year this quarter with non-GAAP EPS up 19% and free cash flow up 67%) – the news for IIG was something different (revenue down 4%). Previous posts about possible sale of the under-performing IIG […]
Documentum Workflow – Queue/Template versus Form/Dynamic Approaches
We recently finished conducting a technical proof of concept with a financial services client. One of the big discussions was workflow, specifically a queue driven approach with workflow templates versus a form driven approach with dynamic workflow. Since either approach could satisfy the client’s requirements in one way or another, the client wanted us to […]
Documentum Workflow Reporting: One Client’s Approach using Cognos
Many of our clients deploy some type of business workflow as a part of their ECM offering and see some great efficiency improvements. This entry is going to outline how a large Pharmaceutical client was able to create some advanced reporting around their promotional materials approval process to help identify inefficiencies in their process and […]