During some interesting discussions this week, the team brainstormed around federations of content and how to name a federated approach where we are doing more than just search but not bringing along all the baggage that goes with a migration. This post will introduce the concept of “Federated Content Aggregation” approach to content management. Federated […]
Elastic Services for ECM – TSG OpenContent Roadmap
Recently, TSG has seen increased interest in our Elasticsearch capabilities, particularly as it related to our 11 Billion Document Benchmark on AWS. As part of our product roadmap this quarter, TSG is announcing the formalization of our OpenContent Elastic Services as well as some new features that we are adding to our work with the […]
Print to Repository – OpenContent Print Driver Support
TSG has been working with a client recently that needs the ability to print directly to the repository. This post will present both the old way of printing to the repository as well as our new OpenContent Print Driver to allow printing to the repository with a consistent web-based indexing user experience.
Machine Learning & ECM -Smarter Policy Management with Kira & OCMS
TSG recently built Kira integration into our OpenContent Management Suite to improve the Policy Management solution for our client, American Association of Insurance Services (AAIS) for management and analysis of policy templates. This post will explain the solution as well as provide a video demonstration.
AWS with DynamoDB for Content Management – Reference Architecture & Cost Estimate
TSG has recently been working with multiple clients who are considering whether to deploy their Content Management platform in the Amazon Web Services (AWS) cloud instead of on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses?” This […]
Google Cloud with BigTable for Content Management – Reference Architecture & Cost Estimate
TSG has recently been working on validating its HBase implementation of OpenContent Management Suite against the Google Cloud BigTable NoSQL database. This post is going to provide some details on how the architecture of BigTable works with OpenContent, as well as help with the sizing of the Google Cloud infrastructure for a typical instance.
Reference Architecture for Content Management on Azure HDInsight with HBase
TSG has recently been working with a multiple clients that are deciding on whether to deploy their Content Management platform in the Azure cloud from Microsoft or on premise. The discussion typically boils down to “how much would it cost for me to deploy this in the cloud vs procuring hardware and software licenses for […]
Introducing Smart Communications CCM Capabilities with OpenContent Case
Chicago – October 30, 2019 – Technology Services Group, an industry leader in providing innovative content management solutions, has joined the Smart Communications partner ecosystem to help customers elevate and manage their customer communications. This partnership enables the combination of SmartCOMMTM with TSG’s OpenContent Case Management to generate, deliver and compliantly manage accurate, branded and […]
Alfresco & TSG Webinar September 26th – Managing Claims Content Chaos
On September 26th at 10am CST, Alfresco and TSG presented an in-depth exploration of how modern insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. The increasing quantity and variety of content, much of it unstructured, is leading to costly processing times and dissatisfied customers. […]