Recently Gartner Analyst and long-time ECM evangelist Marko Sillapaa posted an interesting article titled “Why Build a Content Services Platform from Scratch?” . In the article Marko correctly points out that “build your own” isn’t easy and it’s better to avoid home grown solutions where support could be required for 20 years. An alternative viewpoint comes […]
Alfresco & TSG Webinar September 26th – Managing Claims Content Chaos
On September 26th at 10am CST, Alfresco and TSG presented an in-depth exploration of how modern insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. The increasing quantity and variety of content, much of it unstructured, is leading to costly processing times and dissatisfied customers. […]
Claim Document Efficiency – How to improve customer experience and satisfaction.
One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is how to improve the efficiency of the claim document access and processing for a better customer experience, satisfaction and retention. In regards to documents, more and more insurance clients are looking to make claim document access […]
AWS & Alfresco – AAIS Case Study – Insurance Policy Management and Machine Learning
TSG, Alfresco, and AAIS have partnered to provide a best in class content management and tailored advisory solution ensuring the success of each of its members and customers. Watch our recent case study to see how the flexibility of a cloud native content management solution running on Amazon Web Services with OpenContent Management Suite and […]
ECM Large Repositories – Volume Testing With the TSG Test Harness
One of the more interesting achievements of the TSG 11 Billion Document benchmark was our ability to quickly load a large repository and test performance for search and retrieval performance as well as concurrent usage. For those clients considering developing a large repository of documents, TSG now has both the experience as well as additional […]
FileNet Migration – Recorded Alfresco/TSG Webinar – 05/29/2019
On May 29th, 2019, TSG and Alfresco hosted a webinar detailing an innovative solution for migrating off of FileNet onto more modern ECM solutions. Taking the approach of a rolling migration combined with offline access methods enabled users to stop running FileNet very quickly compared to a traditional “big bang” migration approach. When IBM dropped […]
FileNet – How to retire in weeks, not months – Alfresco Webinar May 29
Tony Parzgnat, the OpenMigrate Senior Product Manager, will be conducting a webinar with Alfresco May 29th on an innovative approach to retire FileNet.
Alfresco Guest Blog – How to retire FileNet quickly and avoid those large support payments.
TSG was a guest contributor to the Alfresco blog site this week.
Federated Search versus Rolling Migration
In moving our legacy repositories customers to new modern solutions, one of the major recommendations to reduce cost, risk and stress is a rolling migration. In a discussion with a client last week, there was some confusion in mixing a rolling migration with a federated search. This post will discuss the differences and how a […]