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Documentum – End of Service Life of PDF Annotation Services – OpenAnnotate as a Replacement

You are here: Home / Documentum / D2 / Documentum – End of Service Life of PDF Annotation Services – OpenAnnotate as a Replacement

April 16, 2014

cAs an EMC/Documentum customer, yesterday we received a letter from EMC stating, “EMC has decided to discontinue support of PDF Annotation Services (PAS), effective April 30, 2016, so that EMC may concentrate its efforts on current technology.” As we have posted here before, some of the Adobe components of PAS are no longer supported by Adobe.  Also, using the full blown Adobe Acrobat suite for PDF annotation can be expensive (license for each user that will be annotating), but it is can also difficult to support and maintain since each client requires a client installation.  This post will present our thoughts for replacing PAS with OpenAnnotate.

Documentum PDF Annotation Services

Documentum typically introduces new products that replace or augment their existing offerings.  It is very surprising for us to see that they have decided to discontinue support for PDF Annotation Services without introducing a viable alternative. Annotation is typically a critical component in many of our applications across industries but also in our Compliance Solution’s review/approval process. TSG introduced our open source OpenAnnotate product, which is a browser based alternative to PAS, back in 2010.  With EMC officially pulling the plug on PDF Annotation Services, quite a few PAS users have reached out to us to discuss OpenAnnotate as a replacement for PDF Annotation Services.

TSG OpenAnnotate

As a replacement, OpenAnnotate was written as a lightweight, web-based tool that does not require any additional client installations or licensing costs.  Additionally OpenAnnotate is based, like PAS, on the Adobe XDF standard.  Some benefits include:

  • can be deployed side by side with an existing PAS installation
  • simple upgrade plan for clients that are looking for a PAS replacement as does not require any format changes
  • existing annotations made with PAS will appear in OpenAnnotate
  • annotations can be “burned into” the PDF to display in Acrobate Reader (no license cost) for printing as well as exporting from Documentum
  • integrations available for Webtop, FirstDoc Webtop, HPI, Active Wizard, Cara and upcoming support being added for D2 and xCP

Screencams of OpenAnnoate are available in the learningzone

  • OpenAnnotate HPI Integration
  • OpenAnnotate Webtop/FirstDoc Integration

Over the years we have added additional features to OpenAnnotate that PAS clients have asked for as they transitioned to solely using OpenAnnotate. The most sought after features are highlighting, strikeout, and insert text, and as recently announced, those features will be available for the OpenAnnotate 2.2 release coming soon.

We would love to hear your thoughts on this announcement, so please comment below if you have any questions.

Filed Under: D2, Documentum, OpenAnnotate, OpenContent Management Suite, Webtop, xCP

Reader Interactions

Comments

  1. Michael says

    September 4, 2014 at 4:30 am

    Is OpenAnnotate based on OpenAnnotation?

    OpenAnnotation sounds similar to OpenAnnotate. Are they related?

    Reply
    • benallenallen says

      September 4, 2014 at 8:23 am

      OpenAnnotate is based on the XFDF specification, which is the ISO standard for forms and annotations of PDF documents.

      Reply

Trackbacks

  1. Documentum – Momentum EMC World 2014 Recap – Some bunts, hits as well as some swings | TSG Blog says:
    May 23, 2014 at 10:45 am

    […] – While it wasn’t mentioned at the show, Documentum has scheduled PDF Annotation Services for end of life.  In the past, clients have struggles with supporting PAS given Adobe requirements and a client […]

    Reply
  2. OpenAnnotate on CSC FirstDoc Interface | TSG Blog says:
    June 26, 2014 at 6:42 am

    […] the webtop interface, there are a few things to look out for when customizing it for end users. As mentioned in past Documentum’s PDF Annotation Services (PAS) is going out of support, and many clients are looking for alternative interfaces for annotating documents during review and […]

    Reply

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