Documents being added to a claims folder only represents a portion of the activities an adjuster will perform. Communications outside of the system are sometimes even more critical to capture. By giving users the ability to perform all of their daily tasks inside of the online claims folder, these critical pieces of information are never […]
OpenContent Policy and Claim can handle all types of rich media, with more claimants providing pictures of accidents from their phones, your system needs to be able to not only show this content, but provide the adjuster with the ability to enhance photos that may not be taken in the best settings.
OpenContent Policy and Claims Solution was designed with a focus on saving users time, and allowing them to view and process documents as quickly as possible. Rather than hunting through multiple screens, tabs and windows, the most important functionality is just a click away. Via configuration, the system can be easily customized to best suit […]
This demo of OpenContent Policy and Claim I shows how claim notes can be used to understand the state of a folder. Notes can be generated automatically based on actions on a document or folder, or they can be added manually. Folder notes give users a way to add comments to a folder, similar to […]
Documents may be ingested automatically into a claims system from external jobs, platforms or locations, but many claims adjusters will need to be able to quickly upload and file content. Providing users with an easy way to upload multiple documents of various file types is essential to make a claims solution successful.
Our Policy and Claims solution allows users to quickly and easily combine several documents into a single PDF. This PDF can include individual pages or entire documents. When documents are ingested into the system, many times they may be scanned or faxed from a variety of sources. This can cause adjusters to have to waste […]
We have recently seen many of our insurance clients asking what they can do about any PII (Personally identifiable information) and PHI (Protected Health information) that is in the documents they receive from various sources in their ECM repositories. TSG released OpenRedact as a product to help solve this problem by allowing users to manually […]
See how TSG’s Everteam Documentum connector can bring a better records management experience to Documentum
ECM customers that receive documents from multiple sources with minimal metatdata attached also typically require rapid document identification and indexing. For example, Insurance clients typically receive documents from email, fax, scanners, and 3rd party data feeds. OpenContent can be configured to allow users to work through a queue of documents to index into the […]