As an Amazon Web Services Partner, TSG has begun developing out our document management solution for DynamoDB, we have been surprised with some of the implementation differences between DynamoDB and Hadoop / HBase. This post will dive into the differences in building we have encountered some examples while building out our ECM/Content Process Services solution. ... [Continue Reading]
Gartner Content Service Platforms (CPS) Magic Quadrant 2018 – What’s Missing?
Back in 2015, we posted the question of whether the magic quadrant was really magic anymore. In the following years, Gartner has evolved the rating with a complete change of the evaluation in 2016 as well as the big news in 2017 when IBM/FileNet being dropped from the leader quadrant after being the default leader for 10+ years. In the recent 2018 Gartner Magic Quadrant (download from Alfresco here), Gartner has made more changes along with IBM being back in the leader quadrant. This post ... [Continue Reading]
Amazon DynamoDB – Can it do ECM?
In discussing our next steps as part of our Amazon Web Services practice, one exciting item TSG is pursuing this quarter will be focused on Amazon DynamoDB and adding Enterprise Content Management capabilities. This post will begin a series of posts on our design and development activities to provide an OpenContent connection to Amazon DynamoDB. ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Bulk Redaction upon Ingestion or Migration
As we presented in our Redaction Roadmap earlier this year, one of our product development additions to OpenMigrate this quarter is the ability to bulk redact incoming documents as part of an ingestion or migration into Alfresco, Documentum, AWS, or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenMigrate can be used to ... [Continue Reading]
Case Analytics for Insurance
As our clients add more and more capabilities to OpenContent Case, one of our big new exciting developments will be the ability to extract proactive insight into the documents themselves based client definition of critical terms. This post will describe and present our initial solution for proactively identifying key terms for a case with a medical claim folder example. This post will also present our case analytic roadmap for adding additional analytics capabilities, including date ... [Continue Reading]
Redaction for AWS, Alfresco, Documentum and Hadoop – Folder Case Redaction
One of our product development additions to the OpenContent Case this quarter is adding the folder bulk redact action for all documents within the folder with either Alfresco, Documentum, AWS or Hadoop. As detailed earlier in our Redacting Roadmap, both OpenMigrate and the OpenContent Management Suite will have capabilities surrounding the redaction of specific values. This post will focus on demonstrating how OpenContent Case can be used to redact content, particularly focused on a case ... [Continue Reading]
DocFinity – Migrating to Amazon S3
TSG is currently working with an insurance client migrating from DocFinity to the Amazon cloud. This post will describe how TSG is assisting the client move to a more modern solution with Amazon Web Services and specifically Amazon S3 leveraging our OpenMigrate migration framework. ... [Continue Reading]
Redacting Roadmap – User Scenarios
As part of the TSG Product Roadmap and based on clients requests, we are currently in the midst of adding additional redaction capabilities across our product set. This post will discuss the different user redaction scenarios and how our products (OpenAnnotate, OpenMigrate and the OpenContent Search and Case) are being updated to satisfy these requests. These capabilities are being added for Alfresco, Documentum, Hadoop and potentially Amazon DynamoDB as supported repositories. Other ... [Continue Reading]
Migrating FileNet with Daeja Annotations to AWS S3
Currently TSG is working with several clients who are looking to move away from FileNet to AWS S3 and/or a modern ECM. A unique requirements is that the migration includes both documents and annotations. In a previous post, we wrote about migrating from FileNet to AWS S3 and focused on how to move the documents with conversion of proprietary TIFF to PDF. For this post we will address moving the annotations for those clients with a Daeja viewer annotations to a more standard, non-proprietary ... [Continue Reading]
Alfresco and AWS – 20 Security Tips
Securing Alfresco in the cloud has always been a major concern of clients moving from on premise to the cloud. The majority of our newer Alfresco clients are implementing with a solution for the cloud either on Amazon or Azure. This whitepaper will present 20 tips for securing Alfresco on Amazon Web Services (AWS). ... [Continue Reading]
ECM’s next disruptor – Cloud Object Stores
I presented last week at the document strategy forum in a session “Cloud Wars – Top Trends in Cloud Content Management for 2018” with representatives from Box and Newgen and moderated by Joe Shepley from Doculabs. Joe concluded the session with the question, what are the major trend that you see affecting this space in the next 3 to 5 years? My response was the cloud object store, particularly offerings from Amazon, Microsoft and Google. This post will discuss those thoughts as well as how ... [Continue Reading]
Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row
Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been critical components in multiple successful large client implementations of Alfresco, particularly in the insurance and manufacturing ... [Continue Reading]
ECM Best Practices Whitepaper – Business Continuity & Disaster Recovery
With more and more companies leveraging the flexibility of cloud infrastructure like AWS, implementing a robust business continuity and disaster recovery plan has become more important than ever. Learn how the best recovery strategy to be employed by an enterprise in the case of a planned or unplanned outage of a critical content management system. Different approaches are highlighted and vary greatly in their impacts to downtime, data loss, cost, and complexity. The “correct” solution for an ... [Continue Reading]
Alfresco on AWS – Achieving High Availability
Several of our clients have moved from running on-premise systems to the Amazon Web Services cloud. One of the most significant benefits with AWS in regards to high availability can be found by leveraging database high availability with AWS’ Relational Database Service (RDS) and file system high availability with AWS S3 or EFS (Elastic File System). This post will describe how to achieve a high availability architecture for Alfresco solutions. ... [Continue Reading]
Alfresco on AWS Marketplace – OpenContent Management Suite
TSG, a member of the AWS Partner Network (APN), is proud to announce the release of OpenContent Management Suite on Alfresco on the AWS Marketplace on Alfresco. With the new OCMS marketplace instance, TSG's entire suite of products running on Alfresco can be deployed with just the click of a button. The deployed solutions not only include all of our products but sample configurations and example documents. ... [Continue Reading]
Alfresco and Amazon Web Services – Advantages compared to an on premise Alfresco solution.
Amazon Web Services provides not only cost benefits but also a variety of different capabilities that can enhance an Alfresco implementation compared to on premise implementations. This post will present the unique features from our “Alfresco – Moving to Amazon Web Services Whitepaper”. ... [Continue Reading]
Documentum – How to make it better – 2018 Blog Series
Based on feedback from multiple clients, TSG will be conducting a 2018 blog series on how to make Documentum better based on our 20+ years of client experience. Over the course of the next several weeks, we will be sharing best practices with both new posts as well as some of refreshed versions of our most popular posts. This post details the upcoming series of articles. ... [Continue Reading]
2018 Thoughts and Predictions as well as recap of 2017 postings
2017 was the busiest year ever for the TSG blog. Whether it was the finalization of the purchase of Documentum by OpenText or Gartner’s 180 on IBM, we had our most active year with over 60,000 views of our different articles. This post will highlight some of the most popular articles as well as our predictions for 2018. ... [Continue Reading]
Alfresco and Amazon Web Services – Disrupting Legacy Content Services – Alfresco Day London – Keynote
TSG gave a keynote presentation on December 7th for Alfresco Day London. Our topic “Alfresco and AWS – Disrupting Legacy Content Services” presented our thoughts on how the combination of a movement to the cloud, specifically Amazon’s cloud, along with the additional content created by digital transformation is disrupting the main Legacy ECM vendors. This post will share our slide deck along with some of our narrative. ... [Continue Reading]
Alfresco – Moving to Amazon WebServices Whitepaper Available
Technology Services Group has been helping clients with Alfresco/Amazon Web Services since 2009 and currently has 15 active AWS/Alfresco clients with move moving every month. To help Alfresco as well as Legacy ECM customers understand both the benefits as well as the process, TSG is happy to release a free 29 page whitepaper to assist Alfresco customers in their efforts. ... [Continue Reading]
OpenAnnotate – Beta Availability as a service on Amazon Web Services
We often receive requests from integrators or ECM customers that are looking for a way to add OpenAnnotate to their existing ECM infrastructure. For many Documentum or Alfresco deployments, OpenAnnotate can easily be added into their current infrastructures. To address clients that are not on Documentum or Alfresco, or are looking to augment their existing ECM with annotation in the cloud, we have developed OpenAnnotate as a service with Amazon Web Services. This post will detail the ... [Continue Reading]
FileNet – Migrating to Amazon S3
We had an interesting call with an insurance client yesterday currently on FileNet but looking for ways to start to move away from FileNet to a more modern solution, preferably in the cloud. Their existing FileNet implementation was slightly unique in that they didn’t rely on FileNet to store any specific attributes about the document, instead storing all document attributes in their Claim Management system (based on Guidewire) with simple pointers to the FileNet F_DOCNUMBER as the FileNet ... [Continue Reading]
Alfresco & AWS – Modernizing Records Management – Case Study from the Department of the Navy
This week Alfresco released a case study and whitepaper highlighting the process efficiency and cost savings for modernization of the Department of the Navy's records management program. Using AWS and Alfresco, the DON TRACKER solution retired 20 separate systems and delivered a solutions responding to the Managing Government Records Directive from the Office of Management and Budget (OMB) and the National Archives and Records Administration (NARA). In addition to the case study, the ... [Continue Reading]
Alfresco Guest Contributor – Documentum, FileNet & OpenText – should I stay or should I go?
Dave Giordano, President and Founder of TSG, was invited to be a guest contributor on the Alfresco blog. His latest article covers the struggle legacy ECM customers have when choosing to stay or leave their existing implementations. With the cloud, cost savings and rapid growth of Infrastructure as a Service (IAAS) vendors like AWS, legacy ECM customers are considering cloud ECM alternatives. While concern about the effort of moving documents and integrations to a new platform has in the past ... [Continue Reading]
Improving Large File Uploads into an ECM by 95%
With the digital transformation of traditional ECM processes, file sizes continue to increase due to more video content and other rich media. Regardless of the ECM solution (Alfresco, Documentum….), one of the biggest issues around digital transformation surrounds uploading large files, particularly in a synchronous mode where users want to upload the file and immediately process the file. This post will highlight some innovative approaches TSG is currently recommending to clients surrounding ... [Continue Reading]
