Miami-Dade County‘s ECM GIS Integration for Environmental Resource Management Permitting was just recognized with a Sustainability Award from the Public Technology Institute. The solution leverages TSG’s OpenContent Management Suite to provide the public access to critical documents like aerial photography, street maps, surveys, permits and other supporting documentation. The solution helps inspectors identify potential environmental […]
One of our most popular methods to make Documentum better for our clients is to implement a consumer portal application based on Open Content Search. This consumer portal is typically a simplified search and retrieve interface based on a read-only cache of documents and metadata outside of the Documentum repository. TSG has implemented multiple consumer portal […]
Based on feedback from multiple clients, TSG will be conducting a 2018 blog series on how to make Documentum better based on our 20+ years of client experience. Over the course of the next several weeks, we will be sharing best practices with both new posts as well as some of refreshed versions of our […]
Last month, we discussed what a consumer portal is and the benefits of using one. We also considered how to make the switch to using a consumer portal. First, let’s recap. A consumer portal is a read-only interface, separate from the ECM, that allows content to be accessible to a large audience at low cost. […]
If you’ve been convinced by one of our previous articles here to implement a consumer portal, you might be wondering where to start. Portal implementations may vary drastically based on business requirements, but there is common ground for all portal implementations that this post will highlight.
ECM customers are no strangers to license costs. But year-over-year price increases and per-user licenses for a growing company can put a strain on any budget. In addition, most ECM platforms today come packaged with an “everything and the kitchen sink” user interface. The complex nature of such interfaces requires a large amount of user […]