Introduction A well implemented SharePoint environment can be a major asset to an organization. Departments and teams can collaborate easily without filling their email quota sending files back and forth. Business processes can be automated and managers can easily measure and track records and business performance. Users can quickly find and filter relevant information. Unfortunately, […]
Momentum 2010 – Thoughts on SharePoint
Consistent with Rick’s priority list from the last post, for this post we thought we would review the SharePoint related presentations from Momentum 2010 – Lisbon. Probably the best presentation was Mike Mohen and Andrew Chapman’s – Customizing and Enhancing Microsoft SharePoint Interoperability and introduction of the SharePoint Documentum Framework (SDF). SharePoint Documentum Framework
Momentum 2010 Recap – Virtual Review – Current Priorities for IIG
While TSG didn’t attend Momentum in Lisbon this year, we did try the new “Virtual Momentum” offered to remote workers. While the interface was sometimes slightly glitchy during normal business hours (viewing over the weekend worked best), the ability to see presentations recorded and synched to slides did work. For the viewing of Rick Devenuti’s […]
Documentum 6.6 Upgrade – Character Encoding Fail – Part II
This week we are urgently reminding clients, as part of their upgrade evaluation, to look seriously for character encoding issues in regards to their current Documentum content and the affect on upgrades.
Documentum Retention Policy Services – Thoughts on Performance
TSG recently worked with a client evaluating EMC’s Retention Policy Services (RPS) product. For those unfamiliar with RPS, RPS is used for automating content retention and disposition, while also allowing for holds that prevent disposition. Additional information can be found on the EMC website here: http://www.emc.com/products/detail/software2/retention-policy-services.htm The client liked many of the features of the […]
Documentum 6.5 Upgrade – Character Encoding Issues
Special Note: Anyone that is planning an upgrade from Documentum 5.3 to 6.5 should look closely at this note as some types of upgrades (clone or in-place) could result in content that was retrievable from 5.3 not being available in 6.5. This post was developed based on recent work for a major pharmaceutical client. The client, […]
OpenContent Construction Management
Deliver A Well Documented Project OpenContent Construction Management provides for a document-centric approach to engineering construction activities. At the beginning of a project, the project lead answers a set of simple questions about the project. The solution will automatically generate the required 1.0 documents (from templates) as well as folder hierarchy. The project lead can […]
Alfresco versus Documentum for Controlled Documentation
Some of our larger regulated industry (Pharma, Utliity…) clients are looking into Alfresco to see if it could be used to manage their controlled documentation and potentially replace Documentum. This post will present our most recent in-depth analysis based on common document control requirements.
OpenContent Corporate Forms
Manage Forms and Approvals throughout the Organization OpenContent Corporate Forms allows organizations to electronically submit and approve any from any device connected to the network. Rather than rely on out-dated client side components, the Corporate Form solution provides for web-based access and has been used successfully by large companies for all types of forms including […]
OpenContent Batch Records
Author-Centric Electronic Batch Records OpenContent Batch Records, built upon OpenContent Search provides regulated clients with an easy to use suite for collecting, capturing, and storing all of the information required for 21 CFR compliant batch records. It provides the following benefits: Centralization of all facets of the batch records process into your existing Documentum or […]
Alfresco Content Accelerator for Policy & Procedure Management
Take Control of Policies and Procedures with Alfresco Maintaining and managing thousands of policies, procedures, forms and other operational documents is an enormous challenge, especially with frequent updates, re-approvals, and redistribution in response to the ever-changing corporate standards, industry requirements, legislation, and marketplace events. Those challenges are multiplied exponentially when policies and procedures are managed […]
OpenContent Web Services
Access Your Content From Anywhere – Content Services Built to Last OpenContent Web Services provides a high performance, platform independent Web Services layer for: Documentum Alfresco AWS/S3 and AWS/DynamoDB Azure/HDInsight Google/BigTable Hbase/Hadoop OpenContent Web Services is written in Java and accessible via REST endpoints. OpenContent Web Services: Separating the Application from the Software Whether building […]
HBase
Leveraging HBase/Hadoop for ECM TSG has been leveraging open source tools for our Enterprise Content Management clients since our founding in 1996. In addition to working with commercial vendors like Alfresco, we have seen open source technologies like Solr/Lucene replace traditional relational database vendors like Oracle or full-text search vendors including Verity. Access a free whitepaper […]
Alfresco Case Study – Canadian Museum of Human Rights
Alfresco creates collaborative experience at Canada’s interactive Human Rights Museum The Canadian Museum for Human Rights is the first museum in the world solely dedicated to the evolution, celebration and future of human rights. Using multimedia technology and other innovative approaches, the Museum creates inspiring encounters with human rights appropriate for all ages, in a […]
Alfresco Case Study – New York Philharmonic
Helping Digitize and Preserve Valuable American Music Archives New York Philharmonic is the oldest symphony orchestra in the United States and the third oldest in the world. The Philharmonic Archives is one of the oldest orchestral research collections in the world that traces the 200-year history of the Philharmonic. TSG assisted NY Philharmonic in digitizing […]
Documentum Upgrade – Understanding Impact of WDK Development
It has been TSG’s experience that the biggest effort in most Documentum upgrades is the compatibility of customizations made to Documentum interfaces (Webtop mostly). While many of our clients choose to develop custom interfaces that migrate easily leveraging HPI or OpenContent, this blog post will only address Webtop customizations. As detailed in our Planning Guide […]
TSG Labs – Customizing Documentum's CenterStage Pro
Technology Services Group (TSG) recently had the privilege of test driving and customizing Documentum’s new collaboration solution, CenterStage Pro.
TSG Open Source Product Plans
We just finished up our 3rd Quarter planning in regards to our product solutions. Some highlights: OpenMigrate continues to be our top downloaded product. Most of our effort in the 2nd quarter involved taking this enterprise class solution and make it easier to install and configure. From discussions with users, our efforts have been a […]
Preparing for the Documentum Software Audit – quick tips and thoughts
Based on articles at CMS Watch as well as discussions with users, it has become pretty common within the Documentum user base to see software audits within the last year. Every client has different applications, license agreements and usage. We think it would be useful for all readers to get some quick tips from our experience […]
Upgrading your Webtop 5.3 Application NOW to simplify your 6.5 upgrade later
As evidenced during EMC World and at our clients, the decision to upgrade to Documentum 6.5 has proven itself more difficult than previous upgrade decisions. While the back-end migration can be fairly straightforward, most users are struggling with the cost, effort and risk of upgrading the front-end Webtop application. As one client put it: “I […]
HPI – Designed for EMC Application
TSG’s open source High Performance Interface (HPI) application has earned the Designed for EMC accreditation. This is a thorough accreditation process for partner developed offerings for EMC. Applications that achieve this designation have been developed to meet EMC’s criteria of robustness, high performance, strict testing, and high quality standards of development and documentation. You can […]
Annotation Services
An important part of an ECM platform is the ability to collaborate on your content, in creation, review, or approval. In many businesses this means annotations on documents that you are reviewing. TSG has built a proof of concept application that allows users to add notes to a document using flex interface. That means no […]
Alternatives to Exposing Web Services in Alfresco
One of the core strengths of the Alfresco repository has been its ability to extend the platform and create custom RESTful APIs using Web Scripts. Whether they are Java Script or Java based, leveraging Web Scripts is an easy way to access the repository to integrate with 3rd party systems, create feeds, etc. However, lately […]
Alfresco and Liferay – Lessons Learned from UCP of Greater Chicago
For those who had the opportunity to attend DevCon 2011, TSG presented this case study about developing myInfinitec, a portal provided to teachers to access resources to aid in working with special needs children. The slides from our DevCon 2011 presentation may be accessed here. The following will discuss lessons learned during initial development, including […]
TSG Announces Ephesoft support for Documentum and Hadoop
Ephesoft Document Capture capabilities now available for Documentum and Hadoop Chicago, IL. – February 12, 2015 – Technology Services Group, Inc. (TSG), and open-source enterprise content management (ECM) solution provider, and Ephesoft, Inc., the creator of Smart Capture® , today announced Ephesoft support for Documentum and Hadoop.
Documentum or Alfresco Annotation Tool – Introducing new OpenAnnotate Features
The number one feature that users request for the OpenAnnotate product is the ability to highlight text or to strikethrough text while annotating. TSG is excited to announce that we have started development of these two highly requested features.
TSG Announces Creation of Hadoop Practice
Open Source Hadoop becoming increasing popular for ECM customers Chicago, IL. – February 4, 2015 – Technology Services Group, Inc. (TSG), an open-source enterprise content management (ECM) solution provider, today announced the creation of a new practice area specifically focused on Hadoop and related technologies.
Documentum & Alfresco – Periodic Review And Document Obsoletion – TSG Compliance Solution
We are proud to announce that the TSG Compliance Solution now supports Periodic Reviews and Document Obsoletion. Both of these features are important for managing controlled documents, specifically Policies, Procedures and Forms. This post will provide a short explanation of these feature along with interface examples. Last, this post will also discuss ideas for potential future enhancements.
Documentum or Alfresco – Performance for viewing documents in browser based applications.
I was talking with a client yesterday that is building a custom application and the topic of viewing performance came up, specifically, “which viewer is the fastest”? The client has looked at a number of common options. This post will discuss the many components of document viewing performance that are similar for Documentum or Alfresco.
Enterprise Content Management Predictions – 2015
This post will give some thoughts in regards to the futures of ECM and what we would expect in 2015. In looking back, we neglected to do a predictions last year. See our post detailing our 2013 predictions for Documentum. This post will compare our thoughts and predictions in the past for the previous two […]
Productization of Alfresco Activiti (and the Standalone Activiti BPMN Suite)
During Alfresco Summit 2014, Alfresco announced they would begin offering Activiti, their popular workflow and BPM engine, as a separate product offering complete with web interface for building and deploying workflows called the Activiti BPMN Suite. Previous versions of Activiti were able to be used without an Alfresco installation. In previous years, TSG converted all of […]
Documentum or Alfresco – HPI support for Brava
TSG is excited to announce recent support for Brava from Informative Graphics within HPI.
Enhancing Alfresco Digital Asset Management Capabilities – Upcoming Media Management Module
Over the past several years, TSG has had the opportunity to work with great clients such as the NY Philharmonic, Canadian Museum of Human Rights, American Society of Clinical Pathology, and others implementing Digital Asset Management (DAM) solutions using the Alfresco Platform. For those of you at Alfresco Summit this year, Ray Gauss, Alfresco’s Digital […]
Documentum or Alfresco – Gmail integration for Case Management – TSG/HPI Labs
Many of our clients are leveraging Gmail as a replacement for hosting their own email servers. As we have often mentioned, we are seeing more and more email integration, specifically in our case management scenarios. This post will discuss our TSG Lab efforts to integrate Gmail with HPI for ingestion of emails and attached content.
Documentum – Leveraging an existing ECM System to Manage Records
In a post back in January, we described implementing a simple Records Management solution. Often times we have seen clients struggle with the large footprint of the Documentum Retention Policy Services (RPS), Records Manager (RM), and Physical Records Manager (PRM) products, and a limited budget to implement a records management solution. This post describes how […]
Auto-Filing Content in Alfresco
After working with Alfresco for a while, we’ve noticed a number of design patters and functionality that are common amongst many clients across various industries. Alfresco module packages (AMPs), make it easy to package up components and reuse them in different Alfresco implementations. This article will focus on one reusable module that automatically files content […]
Alfresco or Documentum Collaborative Document Reviews with OpenAnnotate
Whenever we give a demo of OpenAnnotate, clients always ask, “What happens when multiple users need to review a document at the same time?” OpenAnnotate has always supported having multiple users annotating a document at the same time, but a recent client has added functionality which broadcasts “live” the annotations and comments that users are making. This […]
Alfresco – Adding Modern ECM to Your Existing Claim and Policy System – Webinar Recording
TSG is hosted a webinar with Alfresco on August 21st at 1:00 PM Eastern time. Many insurance providers currently have existing systems for claim and policy data management built and enhanced over decades of successful and critical day-to-day processing of customers information. As the systems have evolved, many have been extended with basic document processing capabilities […]
Documentum or Alfresco – Quality Manufacturing – Modernizing Controlled Documentation and Batch Records
Quality Manufacturers often struggle with attempts to modernize batch records to allow for simple and accurate completion of a batch while capturing relevant quality data. Typical start-up systems are “too small” relying on paper print-outs, handwritten values with image scanning of completed manufacturing instructions. To capture any data for trending evaluation, all the handwritten data […]
Documentum or Alfresco – Redacting Sensitive Information with OpenRedact
As more business processes are being automated for storing and working with documents in ECM repositories, many companies are encountering a need to redact sensitive information in these documents. Solutions exist for doing the redaction such as Brava and Redact-it, but these solutions are expensive and difficult to support. TSG is proud to introduce OpenRedact, an […]
Documentum Records Management Simplified – Retention, Disposition, and Holds
When first starting a records management (RM) program it can seem daunting and insurmountable, but once the decision is made to not keep everything forever the real work begins. At its most basic, there are three activities in an RM program: retention, disposition, and holds. This post will present a solution approach that leverages minor […]
Mobile Development Environments – Alfresco, Documentum and SharePoint
As part of our effort to develop our mobile offerings for HPI and other applications, we took a detailed look at a number of different frameworks during our TSG sponsored Hack Day. This post will present our findings. Native versus Web Applications One of the major decisions for development was whether to go with a […]
HPI, OpenContent Web Services and Alfresco
Many of our clients have improved the user experience for their document management systems by implementing our HPI (High Performance Interface) application. And while HPI’s first deployment used the Documentum implementation of OpenContent, its architecture also allows it to run on top of OpenContent for Alfresco.
Digital Asset Management using CMIS – Adobe Drive and Alfresco
TSG recently worked with a client with requirements to store Adobe InDesign files within Alfresco. Adobe InDesign allows for the design and creation of various page layouts for print or digital distribution. Pages may be comprised of various components, including fonts, images, videos, and audio. Hence, a single InDesign file may be contain a single […]
Documentum to Portal Consistency Checker – Proof of Concept
TSG has several clients using Documentum as a repository and a custom front end application for consumption of the records or renditions of records. In most cases there is a mechanism in place such as SCS (Site Caching Services) or TSG’s OpenMigrate PUMA (See CIS Case Study for more details). While a typical Documentum application (ex: […]
Documentum, Mobile and the Cloud for Third Party and Remote Approval
TSG has successfully implemented multiple solutions for third party/remote approval for different Documentum customers. In each case, the solution focused on bringing outside approvers into the client’s Documentum environment. Based on discussions with several customers, TSG is beginning to develop a new solution to address several different business issues and take advantage of additional technical […]
Documentum Webtop 5.3 running on Documentum Content Server 6.x
We stumbled across a pretty vague reference in the cross-product dependency guide for Documentum 6.7 SP1 (on page 245) for Webtop (emphasis ours) “Note: Documentum Collaborative Services 5.3 DAR is installed with Content Server 6.7 SP1 repository so Webtop 5.3 & 5.3 SPx will work with Content Server 6.7 SP1. If Documentum Collaborative Services (formerly […]
EMC World 2012 – Rick Devenuti Keynote – Purchase of Syncplicity – Monday – May 21, 2012
One of the more telling presentations of EMC World is the IIG Keynote by Rick Devenuti. Typically the overall theme of the conference is presented with all of the presentations later building or supporting the theme. The biggest announcement this year was EMC’s purchase of Syncplicity but that wasn’t until the end of the keynote. […]
Documentum, Mobile and IMAP – A standard and open source approach for email archiving and mobile access
TSG has started initial research and development on an alternative approach for email archiving and mobile access with Documentum, based on a client project that utilized Alfresco IMAP. In prepping for our client briefing next week, we thought we would share our initial thoughts on an IMAP and Documentum approach.
Documentum D2 and EMC Professional Services
One question we have been getting from clients has been a perceived tie between the evaluation/purchase of D2 and EMC Professional services. This post will share some client feedback as well give our thoughts based on our own evaluation of D2.