Break down silos of information and provide better well documented customer service. The OpenContent Government Solution brings together a comprehensive view of documents across departments and agencies. TSG’s Government Solution is built using TSG’s OpenContent Search product. Reveals relationships between information across departments and agencies through dynamic linking; With greater visibility into related information, departments […]
Finding Value in Content – Configurable Search Interface to Make Content Accessible OpenContent Search provides a no code configurable interface to find and retrieve documents from a variety of different repositories including Alfresco, Documentum, AWS/DynamoDB, Azure/HDInsight, Solr, HBase/Hadoop or Google/BigTable. Simplifying the User Experience To many document repositories are built for complex “do all” document […]
Thanks to all the attendees (a record) at our TSG Client Briefing last week at the University of Chicago Gleacher center. Many of the attendees mentioned it was the best one yet. This post will share some of the discussions.
Check out this video to see how OpenContent Management Suite automatically pulls documents from the cloud when document links are provided in the email’s body.
We are working with a couple of different clients that are considering TSG’s High Performance Interface (HPI) to as an alternative to Alfresco Share. This post will discuss some of the key differences between the two interfaces for those clients considering alternative Alfresco interfaces.
A two hour ECD Roadmap session was the bulk of the second day as the morning was partner meeting and other EMC presentations. This post will present our thoughts on the roadmap.
As mentioned in a previous blog in regards to email integration, we just finished a prototype/proof of concept initiative for a manufacturing client looking at content management and specifically Alfresco for the first time. This initiative reminded me of common mistakes made during this phase I have seen when planning any content management system (Alfresco […]
Check out this short video that shows how OpenContent Management Suite can integrate with Citrix ShareFile in order to email large or sensitive documents out of the ECM repository.
Earlier this year we wrote about comparing Alfresco Share to OpenContent Management Suite. As part of that comparison series, we mentioned that Share has garnered some concerned attention from Alfresco customers this year when Alfresco announced that Share would be deprecated in future. In moving away from Share, Alfresco has been heavily promoting their Application Development Framework (ADF) as […]
At EMC World 2014, Rick Devenuti shared 13 minutes into his keynote that only 25% of Documentum customers had upgraded to the Content Server 7.x after over 18 months of 7.x being available. While Rick spun this news to the positive, we had been posting since 2013 that many of our clients were hesitant to […]
In the last post of our 2018 making Documentum better series, we compared searching and viewing documents between Webtop and OpenContent Management Suite. For this post, we’re going to compare the the contributor functionality available in Webtop and compare that to OpenContent Management Suite. Our evaluation is based on what is configurable using the out-of-the-box […]
In the last post of our 2018 Share and OpenContent Management Suite comparison series, we compared Search features between Share and OpenContent Management Suite. For this post, we’re going to compare the the contributor functionality available in Share and compare that to OpenContent Management Suite (OCMS). Our evaluation is based on what is configurable using the out-of-the-box products […]
In the last post of our ADF and OpenContent Management Suite (OCMS) comparison series, we compared how Search works in ADF vs. OCMS. As we’ve done previously with our comparison series blog posts, (Alfresco Share and Documentum) for this next post we’ll turn our attention to the contributor interface. Specifically for contributors and authors, we’ll […]
TSG is predicting future disruptions to content capture within the ECM industry. In the 4th quarter of 2019, we focused on improving the OpenContent Management Suite by disrupting legacy capture solutions with machine learning. As we are predicting that even more customers will be moving to all digital documents given the pandemic, our Capture 2.0 efforts for 1st […]
Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
With the COVID-19 outbreak this year, many businesses have adapted their processes and methodologies to accommodate a changing workplace environment. To address the realities of a distributed remote workforce, TSG has been working in recent months to improve the collaboration capabilities of the Alfresco Content Accelerator (ACA) and the Alfresco Enterprise Viewer (AEV). This post […]
Earlier this week, we wrote about the Documentum Platform Roadmap. We, along with many other attendees, mistook the first day’s session as the overall roadmap rather than just the Documentum Platform. This post will describe the overall Roadmap and present our thoughts.
ECM customers that receive documents from multiple sources with minimal metatdata attached also typically require rapid document identification and indexing. For example, Insurance clients typically receive documents from email, fax, scanners, and 3rd party data feeds. OpenContent can be configured to allow users to work through a queue of documents to index into the […]
This post will give some thoughts in regards to the futures of ECM and what we would expect in 2015. In looking back, we neglected to do a predictions last year. See our post detailing our 2013 predictions for Documentum. This post will compare our thoughts and predictions in the past for the previous two […]
We just finished a two day strategy session for a client in the heavy equipment industry. Having completed a number of efforts with document scanning and report capture, the client was looking to outline a strategy for Documentum going forward. This post will discuss our experience and thoughts on how to introduce the concept of […]
The OpenContent Accounts Payable Solution provides for a document-centric approach to Accounts Payable invoices and supporting documents. The solution can utilizes Ephesoft’s Smart Document Capture or TSG’s OpenCapture solution with machine learning to automate the classification and extraction of the key data from the invoices as they enter the system via scanning them or other […]
As we have talked about in other posts, sometimes Documentum users can get stuck in a word association game in regards to adding capabilities to Documentum. Going off the Documentum product pricing sheet revels some common responses: Workflow -> BPM Migration -> Buldoser PDF Overlays -> PDF Aqua or new PDF Stamping Services Annotation -> […]
Tied to last week’s post in regards to alternatives to InputAccel/Captiva, this week’s post will discuss some of the top tips in regards to scanning in Documentum. As mentioned in the previous article, these points related to scanning in general and not just Input Accel/Captiva. For our Alfresco and SharePoint readers, all of the below […]
Webtop Customizations are a consistent source of concern for internal IT. Concerns range from level of development effort to upgrade cost and long-term support. Specific concerns include: Business changes and customizations must be redone when Webtop versions change Internal resource staffing and the need to retain Documentum programmers Documentum support for new releases This post […]
One of the first ECM applications TSG ever developed for a client 15 years ago this month was the “Smart CR” where CR stood for change request. When it comes to Change Management, we (TSG) have experienced a variety of approaches and best practices. For this post, we will detail those best practices and how […]
Introduction A well implemented SharePoint environment can be a major asset to an organization. Departments and teams can collaborate easily without filling their email quota sending files back and forth. Business processes can be automated and managers can easily measure and track records and business performance. Users can quickly find and filter relevant information. Unfortunately, […]
One question we have been getting from clients has been a perceived tie between the evaluation/purchase of D2 and EMC Professional services. This post will share some client feedback as well give our thoughts based on our own evaluation of D2.
We wanted to thank Rich Medina from Doculabs for a nice mention of our Complaince Solution/HPI in his post on How to select a Life Sciences Document Management Solution. We agree with Rich that “the emergence of non-Documentum options as serious candidates to manage controlled documents in the life sciences industry” is something we are seeing more […]
In preparation for our webinar with Alfresco on February 11th (recording has been posted) on how to enhance or extend Alfresco Share with HPI 2.1. This post is the summary of a series of posts on how HPI 2.1 can work with Share.
TSG just hosted a lunch and learn in Boston on May 20th and is hosting one tomorrow, May 22nd in Minneapolis focused on Content Management and the Modern User. There is still room available if you are in the area and interested in attending. This post will highlight our thoughts on the Modern Content Management user […]
TSG is hosted a webinar with Alfresco on August 21st at 1:00 PM Eastern time. Many insurance providers currently have existing systems for claim and policy data management built and enhanced over decades of successful and critical day-to-day processing of customers information. As the systems have evolved, many have been extended with basic document processing capabilities […]
TSG and MVP Advisory Group is inviting insurance marketing, operations and IT professionals to an executive briefing and thought-provoking brainstorming session in downtown Chicago on December 11th. The focus of the event will be on near term as well as strategic current thoughts for improving the processing and management of modern insurance documents. Alfresco is co-sponsoring […]
Controlling the formal release of project, sales, and engineering documents to customers and clients is often done with transmittal letters. The transmittal serves as a record describing the sender, the recipient, and any special instructions or information related to the included documents. Before the controlled release of a transmittal, the letter and included documents are […]
TSG is hosting a breakfast meeting with Doculabs on October 15th in Rosemont, IL on the Future of Enterprise Content Management (ECM). If you are interested in attending, please send us a note at email@example.com. This post will summarize the 20 minute TED format talk I am giving to kick-off the meeting.
As we have been mentioning her in other posts, due to the purchase Documentum by OpenText, many clients are looking at ways to reduce the risk of an unknown Documentum future. This post will look into the risk of the most popular Documentum interface, Webtop.
TSG is responsible (well, actually just Ellen and Bethany) for coordinating the Midwest Documentum User Group (MWDUG) (http://www.mwdug.com) meeting held on April 9th. In talking with some of the attendees, we all agreed that it was one of our best meetings with over 100 attendees. We even had a big group of 8 fly in […]
Began EMC World on Monday morning at 8:30 with Patrick Walsh and Tara Shaw presentation on the Documentum road map. Had to miss the Documentum 7.3 technical session but hoping to capture that content from one of our clients (very similar – thanks Mark!!). This post will present thoughts on the session.
Based on multiple recent client efforts, TSG is formalizing our solution for Accounts Payable. This post will present how Ephesoft Smart Capture, a open source document capture solution, can be combined with OpenMigrate and HPI to deliver a more robust invoice and check processing solution for Alfresco, Documentum or Hadoop
During our development of our Contract Management Solution, we found a common requirement to initiate a contract is the extraction of values from the CRM system. For one client, the information from their CRM system (Salesforce) was a easy way to jump start the contract development process while improving data integrity and reducing keying. This post will […]
This year, for the first time, TSG had a booth at both the San Francisco and London Alfresco Summit events as the 2014 Americas Partner of the Year. The major announcements included the release of Alfresco 5.0 and the standalone Activiti Designer. We will be reviewing the product updates in an upcoming Alfresco user group meetup […]
We recently helped a client with a difficult implementation surrounding the “Content Library” function released back in April with D2 as a primary client. The use case is focused on managing project deliverables for large-scale multi-year projects. This post will describe some of the client’s struggles and our overall thoughts.
Some of the recent viewers of the TSG web site might have noticed a small change as the Download option and supporting pages have been replaced with a “Getting Started” page. While we at TSG remain committed to providing open source ECM solutions for our customers on Alfresco, Documentum or Hadoop, we are evolving from […]
TSG has produced a whitepaper detailing key differences between Documentum and Alfresco. This post will present the executive summary with a link to obtain the entire paper.
Last week wrapped up Momentum 2015, the Documentum User Group conference component of EMC World. We have been posting on our attendance throughout the week. This post will present our final thoughts.
Next week, May 4th through May 8th, EMC World and the smaller component for Documentum (formerly IIG and now ECD ) Momentum will again be in Las Vegas again at the Venetian. TSG has attended all the U.S. Momentum’s since the 1996 inaugural event in Miami (19 and counting). For those attending, we thought we […]
We are excited to announce that our latest HPI code base will include Folder Browsing. This post will discuss why we have added it as well as present a video of the early capabilities.
TSG has updated their whitepaper detailing key differences between Documentum and Alfresco. This post will present the executive summary with a link to obtain the entire paper. As an infrastructure component, Enterprise Content Management (ECM) assists customers with keeping consistent control of the storage and management of their content assets across a variety of industries […]
Last month we wrote about our thoughts on Gartner’s ECM Magic Quadrant for ECM. For the Gartner post, we were surprised that Box, while not included in the overall evaluation of ECM vendors, had a considerable note for small to midsized companies as well as a reference in the IBM review as a strength of […]
TSG works with you to get the most from your ECM investment. OpenContent Management Suite provides users of Enterprise Content Management (ECM) systems with a highly configurable interface to find and retrieve documents. Leveraging a powerful web services layers, it can easily integrate with Alfresco, Documentum, DynamoDB or Hadoop. Each module of the OCMS has […]
Dave Giordano, President and Founder of TSG, was invited to be a guest contributor for the Document Strategy blog. The following is a re-publish of his first article covering disruption in the ECM space. Read the original post here.
We recently met with a publishing prospect that was looking for a document review and approval approach. As we have been discussing here since back in 2012, there is a significant benefit to having both a form AND dynamic workflow approach rather than just relying on workflow templates. This post will summarize some of the […]