One major issues we often hear from author users of ECM systems is the difficulty of a web-based interfaces to edit documents. Since the editing application, typically Microsoft Word, lives on the user’s PC, the file must be downloaded to lock the document, edited locally, and then uploaded back to the system to finalize the […]
Miami-Dade County‘s ECM GIS Integration for Environmental Resource Management Permitting was just recognized with a Sustainability Award from the Public Technology Institute. The solution leverages TSG’s OpenContent Management Suite to provide the public access to critical documents like aerial photography, street maps, surveys, permits and other supporting documentation. The solution helps inspectors identify potential environmental […]
TSG recently announced our integration with Slack and we are now excited to announce a Microsoft Teams integration for the OpenContent Management Suite (OCMS). This post will overview the new functionality this provides an organization, as well as our thoughts on future features that could be added. The Rise of Messaging Platforms In the last […]
TSG is excited to announce a new Slack integration for the OpenContent Management Suite (OCMS). This post will overview the new functionality this provides an organization, as well as our thoughts on future features that could be added with Slack and other messaging platforms. The Rise of Messaging Platforms In the last 30 years, organizations […]
TSG recently enhanced the reporting functionality in OpenContent Management Suite (OCMS) allowing for more clients to configure reports rather than needing additional development. Often, users with specific reporting analytics needs would need to export data in excel format to manually manipulate data, or go without ‘at-a-glance’ statistics. This post will present the new reporting features […]
TSG has been working with a client recently that needs the ability to print directly to the repository. This post will present both the old way of printing to the repository as well as our new OpenContent Print Driver to allow printing to the repository with a consistent web-based indexing user experience.
TSG is happy to announce the Fall 2019 release, version 3.3, of the OpenContent Management Suite (OCMS)! For this post, we will take a look at some of the new features and notable enhancements included in this release.
TSG is predicting upcoming disruptions to content capture within the ECM industry. We have been working hard this quarter to improve metadata extraction capabilities within the OpenContent Management Suite with machine learning. For this post, we want to discuss and demonstrate the interface that controls capture templates as well as how users interact with the […]
One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is improving the efficiency of their workforce. Faster processing times ensure a better customer experience, increase satisfaction and aides in retention. One of the most common tasks that occurs in any insurance scenario (Claim or Policy) is […]