“The system is slow” can be an irritating and often unfounded user complaint about Alfresco or Documentum. To address user concerns, Alfresco or Documentum support resources have to often become detectives and ask questions like “what were you doing, which documents, what time, from what machine….” to try and diagnose the background of the complaint. […]
One of the major recommendations we make for our clients is to leverage PDF as much as possible as both source documents and renditions within Alfresco. This post will share some of our observations and lessons learned.
On a call last week with a long-time Alfresco client, much of the discussion was around printing and the different options. While much of the information for different printing options exist within our products, this post will summarize for Alfresco clients the different issues and how the TSG approaches can provide a variety of different […]
OpenAnnotate continues to be one of our most popular software products with new features being added by multiple clients. This post will highlight the new features including streamline viewing, thumbnail navigation, PDF manipulation, updates to video annotation, redaction updates, localizing and adding the freehand drawing tool.
We often receive requests from integrators or ECM customers that are looking for a way to add OpenAnnotate to their existing ECM infrastructure. For many Documentum or Alfresco deployments, OpenAnnotate can easily be added into their current infrastructures. To address clients that are not on Documentum or Alfresco, or are looking to augment their existing ECM with […]
The video annotation capabilities of OpenAnnotate have been updated for multiple clients over the past 6 months. This post will share those updates along with a demonstration of the new capabilities.
Over the past few years, TSG has leveraged PDF.js as a quick viewer for PDFs within our applications. This post will present how clients are leveraging OpenAnnotate rather than PDF.JS to improve viewing times (while getting the ability to annotate PDF images).
As more business processes are being automated for storing and working with documents in ECM repositories, many companies are encountering a need to redact sensitive information in these documents. Due to clients asking about redaction, TSG released OpenRedact nearly three years ago as a manual way for redacting documents stored in Documentum, Alfresco, or Hadoop ECM repository. Recently we […]
TSG has just completed another enhancement to OpenAnnotate to allow for users to electronically sign documents using their finger or mouse to put their “wet signature” on a document as a digital annotation. This post will outline TSG’s methodology for performing electronic signatures in a variety of different ways.