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Introducing Smart Communications CCM Capabilities with OpenContent Case

October 30, 2019

SmartCommunications

Chicago – October 30, 2019 – Technology Services Group, an industry leader in providing innovative content management solutions, has joined the Smart Communications partner ecosystem to help customers elevate and manage their customer communications.  This partnership enables the combination of SmartCOMMTM with TSG’s OpenContent Case Management to generate, deliver and compliantly manage accurate, branded and personalized communication with customers. ... [Continue Reading]

Filed Under: CCM, ECM Solutions, Insurance, OpenContent Management Suite, Policy and Claim, Press Release

TECHNOLOGY SERVICES GROUP SUCCESSFULLY BENCHMARKS 11 BILLION DOCUMENT REPOSITORY WITH AMAZON WEB SERVICES – PRESS RELEASE

June 25, 2019

Dynamodb benchmark Press Release

Chicago, IL. June 25th, 2019 – Technology Services Group, Inc. (TSG), a leading provider of document management integration software announced today that it has successfully tested the OpenContent Management Suite (OCMS) of products with a repository containing 11 billion documents running on Amazon Web Services.  The benchmark was populated with TSG’s OpenMigrate product and was able to achieve ingestion speeds of 20,000 documents per second with over 1 billion documents migrated on an ... [Continue Reading]

Filed Under: Case Study, DynamoDB, ECM Landscape, Migrations, OpenContent Management Suite, OpenMigrate, Press Release

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  • CCM Insurance Letter Generation – OCMS & SmartCOMM Integration December 10, 2019
    One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is improving the efficiency of their workforce. Faster processing times ensure a better customer experience, increase satisfaction and aides in retention. One of the most common tasks that occurs in any insurance scenario (Claim or Policy) is […]
  • Viewing PDF’s – What are the high speed options November 26, 2019
    Over two years ago, TSG developed OpenAnnotate “view only” mode  optimized for high speed viewing.  This year we have made even more updates to continue to improve viewing performance.  This post will compare and offer a video showing off different PDF viewing options.     The Comparison Candidates For our viewing comparison we chose Internet Explorer […]

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