I presented last week at the document strategy forum in a session “Cloud Wars – Top Trends in Cloud Content Management for 2018” with representatives from Box and Newgen and moderated by Joe Shepley from Doculabs. Joe concluded the session with the question, what are the major trend that you see affecting this space in […]
Claim and Policy Documentation – Free User Requirements Template
Based on our experience with multiple insurance clients, TSG has developed a common user requirements template for management of digital documentation. For current clients, we often use this as a starting point when discussing goals of the new system. For those clients looking to update their documentation methods, we are happy to provide this as […]
Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row
Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been […]
ECM Best Practices Whitepaper – Business Continuity & Disaster Recovery
With more and more companies leveraging the flexibility of cloud infrastructure like AWS, implementing a robust business continuity and disaster recovery plan has become more important than ever. Learn how the best recovery strategy to be employed by an enterprise in the case of a planned or unplanned outage of a critical content management system. Different […]
Artificial Intelligence, Machine Learning and Robotic Process Automation – What are some of the opportunities for ECM?
TSG just finished our quarterly manager meeting where one of the focal points includes updating our product roadmaps. With some great brainstorming amongst our team, as well as some coaching from Alan Pelz-Sharpe, some of our more interesting work this year will focus on learning systems and automation. This post will present our thoughts and […]
Alan Pelz-Sharpe – Deep Analysis Review of Technology Services Group
At the beginning of 2018, TSG hired Alan Pelz-Sharpe of Deep Analysis to conduct a review of TSG’s products and services. Alan both visited the TSG office as well as interviewed multiple customers and partners to better understand TSG’s offerings. This post will present his findings.
Alfresco Acquired by Thomas H Lee – Initial Thoughts
It was announced yesterday that Alfresco will be acquired by Thomas H. Lee Partners, a Private Equity Firm based out of Boston. This post will share our initial thoughts on the acquisition from a cursory review. Look for a longer, more detailed post sometime in the future, once more detail of the acquisition is available.
Alfresco Day 2018 New York City
TSG will be a sponsor at this year’s Alfresco Day NYC. Learn what Alfresco has in store for 2018 and why using a digital business platform that combines content, process and governance helps organizations improve their efficiency while lowering their costs. If you are in the NYC area on March 28th – please be sure […]
FileNet and Content Manager (CMOD) Migration to Amazon Web Services – Why Now?
As many long-time readers know, TSG has been assisting clients with migrating from Legacy ECM platforms including FileNet, Documentum, OpenText and others for years. Recently we have noticed an uptick in interest, RFPs, and implementation efforts to migrate customers not only from the Legacy ECM system but also to the cloud and specifically Amazon Web Services. […]