Back in July, we wrote a lessons learned post regarding upgrading from Documentum 6.5 to Documentum 6.7. We have a client that recently completed, by himself, a Documentum upgrade from 6.5 SP3 to 6.7 SP1. While TSG often assists clients in the Documentum upgrade process, some clients are very capable of performing upgrades on their […]
Documentum’s out of box Webtop allows for its administrative users to manage groups, and the users that belong to each group, while within Webtop’s user management section. As a default, the groups and its users are presented in a datagrid along with individual descriptions, if provided. Sometimes, however, clients will find it useful to expose […]
Back in 2010, we posted an article on the pricing differences between Documentum and Alfresco. With our series this year, this post will update our thoughts.
At EMC World and in subsequent marketing efforts, Documentum has created quite a buzz around the D2 v4.0 release. Documentum is promoting that D2’s powerful configuration services can deliver a modern client interface while simplifying the application implementation via configuration rather than code. Many Documentum users struggle with any new Documentum release in regards to […]
We received an interesting email from a client last week asking us about Documentum maintenance. While we have posted articles on smart ways to manage Documentum maintenance contracts, we were somewhat surprised that the inquiry was in response to a maintenance bill, that without any explanation, increased maintenance to 21% from the usual 18%. The client […]
One of the more popular uses of HPI within our Documentum or Alfresco client base is for case management, specifically insurance clients. Some of our previous posts have included an interview with a claims processing user as well as other general posts. We also have multiple videos about insurance implementations and related folders in our learning […]
Many clients struggle with providing Documentum access to external users. Often times, access to “full featured” interfaces like D2 or Webtop can overwhelm simple retrieval of limited content. This post will discuss a simple solution developed for one of our clients.
TSG recently assisted a client with upgrading their Documentum 6.5 environment to 6.7. Products included Content Server, xPlore, Business Process Manager (BPM), Content Transformation Services (ADTS, AVTS, MTS), DA, Webtop, Records Manager, Retention Policy Services (RPS), Archive Services for Reports (ASR), and TaskSpace. The client also runs TSG’s High Performance Interface (HPI) and OpenContent products.
One of the items our Documentum and Alfresco customers constantly struggle with is setting up their folder taxonomy in such a way that the taxonomy minimizes the requirement to jump between folders or open up search screens when performing a specific task within a folder. One of the very successful additions to our High Performance […]