Join us in downtown Chicago on May 4th for an insurance industry briefing. Take this opportunity to meet with others in the industry and learn how they are using modern ECM platforms to reinvent the insurance industry and make their business run more efficiently. Years ago, insurance companies pioneered the adoption of automated document imaging to capitalize on […]
Technology Services Group named Alfresco Customer Success Partner of the Year Americas
Chicago, IL. – March 30, 2017 – Technology Services Group, Inc. the leading provider of open Enterprise Content Management solutions for the Fortune 1000, announced today their recognition as Alfresco’s 2016 Customer Success Partner of the year for the Americas. TSG was recognized for driving significant new business for Alfresco along with continued high customer […]
Documentum or Alfresco Reporting – Big Data to the Rescue
We commonly see clients struggle with reporting requirements from their ECM platform, whether that be Documentum, Alfresco or any other ECM repository. While typical ECM repositories have a relational database included in the infrastructure, the database is typically difficult to navigate with typical SQL based reporting tools. This post will discuss how TSG has been […]
ECM Dinner Party
It is something that everyone can relate to, being at a dinner party and having to explain just what it is you do to someone you have just met. This can be rather difficult for consultants using the broadest of strokes, but also somehow can get even more convoluted when doing a deep dive into […]
Top 3 Reasons to Publish Content out of an ECM
Last month, we discussed what a consumer portal is and the benefits of using one. We also considered how to make the switch to using a consumer portal. First, let’s recap. A consumer portal is a read-only interface, separate from the ECM, that allows content to be accessible to a large audience at low cost. […]
Import Email Messages from GMail into your ECM Repository with HPI
We’ve seen many clients with requirements around importing emails into an ECM repository. For a long time, we’ve allowed ingesting outlook MSG emails in our HPI interface. To see how this works, check out this demo in the TSG Learning Zone. However, we’ve recently worked with some clients that have migrated to Gmail and Google […]
ECM Migrations – Top Ten Planning Tips For a Successful Migration
Start planning early. Clients often underestimate the amount of planning required for any type of migration. Migration often involves more than just moving content from one place to another. Many migrations also have to account for mapping metadata, folder structure, security, and other related objects from the source system to the target system. A typical […]
Enterprise Content Management: Watch for These Disruptors – Document Strategy Guest Contributor
Dave Giordano, President and Founder of TSG, was invited to be a guest contributor for the Document Strategy blog. The following is a re-publish of his first article covering disruption in the ECM space. Read the original post here.
When Should I Start Planning my ECM Project?
With the changes in the ECM marketplace over the past year, clients have asked us to recommend timing to plan system upgrades, data consolidations, and development of new features. When to start an ECM project entirely depends on the objective of the project. Delaying a project may be innocuous, or it may lead to issues in […]