TSG has had some interesting conversations with various client prospects recently who were interested in TSG’s best practices for migrations. While you can find a lot of references here to migration best practices (One Step vs Two, File Formats Lessons, Migrating 11 Billion Documents) , we thought for this post we would be slightly more […]
Print to Repository – OpenContent Print Driver Support
TSG has been working with a client recently that needs the ability to print directly to the repository. This post will present both the old way of printing to the repository as well as our new OpenContent Print Driver to allow printing to the repository with a consistent web-based indexing user experience.
Mobius Content Services Migrations with OpenMigrate
TSG has recently seen several existing and new clients looking to migrate content from Mobius Content Services to other Enterprise Content Management (ECM) platforms. Reasons for migrating include consolidation of disparate ECM systems, the desire to move to a NoSQL ECM such as TSG’s DynamoDB and Hadoop solutions, and the need to regularly extract content […]
OpenContent Management Suite – Fall 2019 3.3 Release
TSG is happy to announce the Fall 2019 release, version 3.3, of the OpenContent Management Suite (OCMS)! For this post, we will take a look at some of the new features and notable enhancements included in this release.
ECM 2.0 – Vision & Review of 2019
TSG recently posted an article with Document Strategy on the Vision for Content Services Platform /ECM 2.0 for 2020 and beyond. As part of our year-end wrap-up for 2019 and prepping for 2020, we conducted a deeper dive interview with Dave Giordano, our founder, on his thoughts on the market and his predictions for 2020. […]
Capture 2.0 – Disrupting Legacy Capture Solutions with Machine Learning
TSG is predicting upcoming disruptions to content capture within the ECM industry. We have been working hard this quarter to improve metadata extraction capabilities within the OpenContent Management Suite with machine learning. For this post, we want to discuss and demonstrate the interface that controls capture templates as well as how users interact with the […]
CCM Insurance Letter Generation – OCMS & SmartCOMM Integration
One of the goals of most claims processing/member service departments for Auto, Health or any type of insurance is improving the efficiency of their workforce. Faster processing times ensure a better customer experience, increase satisfaction and aides in retention. One of the most common tasks that occurs in any insurance scenario (Claim or Policy) is […]
Viewing PDF’s – What are the high speed options
Over two years ago, TSG developed OpenAnnotate “view only” mode optimized for high speed viewing. This year we have made even more updates to continue to improve viewing performance. This post will compare and offer a video showing off different PDF viewing options.
Machine Learning & ECM -Smarter Policy Management with Kira & OCMS
TSG recently built Kira integration into our OpenContent Management Suite to improve the Policy Management solution for our client, American Association of Insurance Services (AAIS) for management and analysis of policy templates. This post will explain the solution as well as provide a video demonstration.