In this installment of the Content Accelerator Labs, we wanted to demonstrate a new view for navigating data with thumbnails in a timeline. The view is responsive and functions on either desktop on mobile devices/tablets to unlock a new way efficiently browse content.
We have seen an explosion of mobile and tablet use with users asking for more efficient ways to navigate content on small screens. Having a small or large touch screen opens up many new UX patterns for navigating lists of documents that users have become accustomed to in the increasingly mobile world. Quickly tapping between documents is a natural way for users that may not spend their entire day in a certain application, so this new experience for users allows for a smooth rollout of an intuitive experience for all users and devices.
We see the new view having immediate applications in the following two use cases, but let us know your thoughts on how this could accelerate productivity for your use cases:
- Medical Records
- Documents can be categorized/tagged to color code the thumbnails for fast identification of what type of document it is
- Predefined filters can be leveraged to remember which categories a user is interested in to pre-filter the document list (example, I’m an oncologist, so always filter to oncology documents)
- Thumbnail navigation allows for fast switching between various documents for the most efficient experience when navigating a medical record with many images/videos/records
- Auto Claim
- Claims adjusters coming in “cold” to a new claim can quickly see a timeline with the history of the claim content to familiarize themselves with the claim’s history
- Adjusters can see if there are gaps or bursts of activity within the timeline view to understand where in the process each piece of content fits against the claim data management system to quickly piece together customer complaints or inquiries on where in the process a certain content centric process is
Here’s the new view in action – let us know what you think!