• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
TSB Alfresco Cobrand White tagline

Technology Services Group

  • Home
  • Products
    • Alfresco Enterprise Viewer
    • OpenContent Search
    • OpenContent Case
    • OpenContent Forms
    • OpenMigrate
    • OpenContent Web Services
    • OpenCapture
    • OpenOverlay
  • Solutions
    • Alfresco Content Accelerator for Claims Management
      • Claims Demo Series
    • Alfresco Content Accelerator for Policy & Procedure Management
      • Compliance Demo Series
    • OpenContent Accounts Payable
    • OpenContent Contract Management
    • OpenContent Batch Records
    • OpenContent Government
    • OpenContent Corporate Forms
    • OpenContent Construction Management
    • OpenContent Digital Archive
    • OpenContent Human Resources
    • OpenContent Patient Records
  • Platforms
    • Alfresco Consulting
      • Alfresco Case Study – Canadian Museum of Human Rights
      • Alfresco Case Study – New York Philharmonic
      • Alfresco Case Study – New York Property Insurance Underwriting Association
      • Alfresco Case Study – American Society for Clinical Pathology
      • Alfresco Case Study – American Association of Insurance Services
      • Alfresco Case Study – United Cerebral Palsy
    • HBase
    • DynamoDB
    • OpenText & Documentum Consulting
      • Upgrades – A Well Documented Approach
      • Life Science Solutions
        • Life Sciences Project Sampling
    • Veeva Consulting
    • Ephesoft
    • Workshare
  • Case Studies
    • White Papers
    • 11 Billion Document Migration
    • Learning Zone
    • Digital Asset Collection – Canadian Museum of Human Rights
    • Digital Archive and Retrieval – ASCP
    • Digital Archives – New York Philharmonic
    • Insurance Claim Processing – New York Property Insurance
    • Policy Forms Management with Machine Learning – AAIS
    • Liferay and Alfresco Portal – United Cerebral Palsy of Greater Chicago
  • About
    • Contact Us
  • Blog

AnnoDoc for Documentum – End of Service/Support – OpenAnnotate as a Replacement

You are here: Home / Documentum / AnnoDoc for Documentum – End of Service/Support – OpenAnnotate as a Replacement

March 4, 2016

Similar to Documentum’s PDF Annotation Services End of Service/Support, CSC’s AnnoDoc team has announced that their Annotation tool for Documentum will be moving to unsupported as of July 2016. As a strategic partner with CSC, TSG is currently working with a multiple AnnoDoc clients to deploy TSG’s OpenAnnotate as a more robust, supported and lower cost replacement. This post will present how to migrate from an AnnoDoc environment to OpenAnnotate.

OpenAnnotate has been our most requested and successful new product over the last year.  OpenAnnotate was first released in 2010 as a drop-in replacement for Documentum’s “PDF Annotation Services”.  OpenAnnotate has substantial advantages over traditional annotation tools including:

  • OpenAnnotate is 100% browser-based rather than requiring an installation and/or plug-in on every client machine.
  • OpenAnnotate fully supports the Adobe annotation standard XFDF providing for a standards rather than a proprietary approach.
  • OpenAnnotate has additional functions including Collaboration Mode, Content Redaction, and Heads Up Indexing have made OpenAnnotate a more full-featured tool than just annotating PDFs in Acrobat.

Big Bang Migration vs Rolling Migration

In many ways, CSC’s AnnoDoc Annotation tool is very similar to Documentum’s PDF Annotation Services in that it stored all annotation objects in Documentum as related dm_note objects in the repository, the same structure that OpenAnnotate relies on.  Unlike Documentum’s PDF Annotation services, AnnoDoc leverages an older standard for annotations, FDF, requiring all annotations to be updated to XFDF for use with OpenAnnotate.

Rather than advising clients on a risky “big bang” migration to switch all of the existing FDF annotations to XFDF annotations, TSG has developed and is recommending a “rolling migration” that only converts the legacy annotation objects at the time that they are viewed. This approach negates the big, expensive IT project to migrate everything over into a new format and a new system.  By leveraging the existing OpenAnnotate codebase, we were able to convert the legacy FDF annotations to the new XFDF format at the time that a document with legacy annotations was loaded in the OpenAnnotate interface. Then, when the user saves their annotations on a legacy annotated documents, the annotations are saved in the new format. This rolling migration simplifies the go-live process and allows for ‘legacy’ documents to be used in the new system without a time consuming and risky migration process.

Some of the other benefits to leveraging this approach:

  • Keeps the annotations in the existing infrastructure rather than requiring new hardware to be purchased
  • Existing annotations aren’t migrated unnecessarily if a user never views the document
  • No downtime or cutover weekend stress that the migration won’t be finished in time for the business on Monday morning

OpenAnnotate has a connector for Webtop and CSC FirstDoc already in production at many clients, so the transition for end users is seamless. As we posted here, often no new training is required for end users to start using the new tool. Once the updated configuration for FirstDoc has been deployed, users will be able to choose the “Comment” action and continue to annotate documents in the new OpenAnnotate web interface.

Let us know your thoughts, or contact TSG to talk about moving your AnnoDoc deployment to OpenAnnotate.

Excerpt from the letter sent to AnnoDoc clients:

Formal Notice of Ending of Support and Maintenance for the CSC AnnoDoc Software Product

Dear Customer,

This letter is a formal notification that CSC will cease support and maintenance for its AnnoDoc software product (the “Software”), effective July 15, 2016 (the “End Date”). CSC has not made the decision to end support and maintenance for the Software lightly.  Using CSC’s standard Offering Lifecycle Management (OLM) process, CSC had concluded that the Software is in the latter stages of its lifecycle, and, therefore, CSC has decided to discontinue support as of the End Date.

Until the End Date, CSC shall provide support and maintenance in line with current support obligations. Please note, however, that no further requests for development will be considered.

As part of the retirement plan we have been working with our industry partners to identify a suitable replacement for the Software and are suggesting either Brava!, from OpenText, or OpenAnnotate, from Technology Services Group, as possible replacement software products. We have an active partnership with OpenText and Technology Services Group and would welcome an opportunity to assist you in assessing the suitability of their products as a replacement solution and any planning associated with such transition.

Filed Under: Documentum, OpenAnnotate Tagged With: AnnoDoc, FirstDoc, OpenAnnotate

Reader Interactions

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Search

Related Posts

  • Alfresco Enterprise Viewer – Offline Annotation for Efficient Review
  • Alfresco or Documentum – Improving Performance Perceptions with OpenAnnotate
  • Workshare Compare for More Efficient Review and Approval of Document Changes
  • Documentum, Alfresco or Hadoop Annotations : Feature Updates for OpenAnnotate 2.5
  • Documentum D2 – Announcing OpenAnnotate Support
  • Documentum or Alfresco – Bulk Upload and “Heads up” indexing
  • Alfresco or Documentum Collaborative Document Reviews with OpenAnnotate
  • OpenAnnotate on CSC FirstDoc Interface
  • Zoom integration and the Alfresco Enterprise Viewer for Document Review
  • Amazon S3 – Viewing content fast and securely in-browser with the Alfresco Enterprise Viewer

Recent Posts

  • Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
  • Alfresco Content Accelerator – Document Notification Distribution Lists
  • Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed
  • Alfresco – Viewing Annotations on Versions
  • Alfresco Content Accelerator – Collaboration Enhancements
stacks-of-paper

11 BILLION DOCUMENT
BENCHMARK
OVERVIEW

Learn how TSG was able to leverage DynamoDB, S3, ElasticSearch & AWS to successfully migrate 11 Billion documents.

Download White Paper

Footer

Search

Contact

22 West Washington St
5th Floor
Chicago, IL 60602

inquiry@tsgrp.com

312.372.7777

Copyright © 2023 · Technology Services Group, Inc. · Log in

This website uses cookies to improve your experience. Please accept this site's cookies, but you can opt-out if you wish. Privacy Policy ACCEPT | Cookie settings
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT