• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
TSB Alfresco Cobrand White tagline

Technology Services Group

  • Home
  • Products
    • Alfresco Enterprise Viewer
    • OpenContent Search
    • OpenContent Case
    • OpenContent Forms
    • OpenMigrate
    • OpenContent Web Services
    • OpenCapture
    • OpenOverlay
  • Solutions
    • Alfresco Content Accelerator for Claims Management
      • Claims Demo Series
    • Alfresco Content Accelerator for Policy & Procedure Management
      • Compliance Demo Series
    • OpenContent Accounts Payable
    • OpenContent Contract Management
    • OpenContent Batch Records
    • OpenContent Government
    • OpenContent Corporate Forms
    • OpenContent Construction Management
    • OpenContent Digital Archive
    • OpenContent Human Resources
    • OpenContent Patient Records
  • Platforms
    • Alfresco Consulting
      • Alfresco Case Study – Canadian Museum of Human Rights
      • Alfresco Case Study – New York Philharmonic
      • Alfresco Case Study – New York Property Insurance Underwriting Association
      • Alfresco Case Study – American Society for Clinical Pathology
      • Alfresco Case Study – American Association of Insurance Services
      • Alfresco Case Study – United Cerebral Palsy
    • HBase
    • DynamoDB
    • OpenText & Documentum Consulting
      • Upgrades – A Well Documented Approach
      • Life Science Solutions
        • Life Sciences Project Sampling
    • Veeva Consulting
    • Ephesoft
    • Workshare
  • Case Studies
    • White Papers
    • 11 Billion Document Migration
    • Learning Zone
    • Digital Asset Collection – Canadian Museum of Human Rights
    • Digital Archive and Retrieval – ASCP
    • Digital Archives – New York Philharmonic
    • Insurance Claim Processing – New York Property Insurance
    • Policy Forms Management with Machine Learning – AAIS
    • Liferay and Alfresco Portal – United Cerebral Palsy of Greater Chicago
  • About
    • Contact Us
  • Blog

Documentum User Groups – Thoughts and Best Practices

You are here: Home / Documentum / Documentum User Groups – Thoughts and Best Practices

October 4, 2010

The Midwest Documentum User Group meeting coming up on October 29th, (visit http://www.mwdug.com/ if you are interested in attending).    As usual, Ellen and Bethany have put together a great agenda including:

  • United Airlines, Fedex and American Electric Power presenting.
  • Deep Dive on xCP
  • Review of the Documentum Roadmap
  • Panel Discussion with Discover, AEP, Abbott and The Hartford.
  • Networking and Discussion time

In promoting the event and helping other user groups with their meetings, we thought we would share some of our best practices.  As some users know, the TSG coordinates the Midwest Documentum user group as well as some MWDUG related satellite groups.  Over the years, MWDUG has been very successful in not only attracting a large following (70+) with mostly repeat attendees and many folks flying in from out of town.  Some of our thoughts in regards to best practices include:

  • User Groups are about the users – Typically we try to get the bulk of the presentations to be from users themselves and Ellen and Bethany are very active in reaching out to all users for presentations.  That said, attendees at MWDUG will often notice that many of the presenters are TSG clients.  While we do have significant strength in the Midwest, it is more often that our clients are the ones we can “arm-twist” the most into presenting. 
  • User Groups are not about sales – We often have to work with Vendor presentations to avoid the over the top sales pitch.  Most of the attendees of the user groups are experienced Documentum veterans and want detail not marketing powerpoint presentations.
  • User Groups are about networking – We try to leave time in every meeting for networking and discussions.  Ellen will usually start the meeting with introductions and a starter question such as “what are you hoping to learn today” so that users can understand who is doing what and meet during breaks and lunch to share. 
  • User Groups are not “complaint” sessions – Okay – used politically correct word there but we have always tried to facilitate that the meetings should be about how to do things better, not complain about what is wrong.  Ellen usually kicks off the meeting with a reminder that we are here to make things better, not just complain.
  • Users love Demos!! – Death by Powerpoint can be overwhelming.  Users like to see rather than just hear what others have experienced.  When we can’t do real-time demos, we look for users to present screen shots or screen cams of their solutions if possible.
  • Users like seeing “What’s New or Next” – Most user meetings have EMC presentations on a product or new development.  In a down economy, not all users have the travel budget to make it to EMC World.  Each meeting should have something new so that users are learning what to do next as well as sharing what they are doing now. 
  • Users like seeing old stuff too – Too many times, we will have users not want to present because they are on either old releases or haven’t done anything new.  Some of our most successful presentations are the lessons learned and plans going forward that apply to many of the users in the audience.

If you are interested in learning more about the user groups, please consider attending MWDUG in October or send us a note!!!

Filed Under: Documentum, Migrations, TSG, xCP

Reader Interactions

Leave a Reply Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Search

Related Posts

  • Documentum Content Server 6.7 – Primary Support Ending April 30, 2015 – What should clients do?
  • Enterprise Content Management Predictions – 2015
  • Documentum – EMC World 2013 Momentum – Day 1 – Rick Devenuti Keynote
  • Documentum – EMC Momentum 2013 – Day .5 – Energy and Engineering – What’s New and Next – The EPFM Platform
  • Documentum Client Briefing – Final Agenda – June 7th – University of Chicago Gleacher Center in Chicago
  • Documentum/Momentum EMC World Prep
  • Documentum 6.6 Upgrade – Character Encoding Fail – Part II
  • Documentum or Alfresco Interface – Ready for an Upgrade?
  • ECM 2.0 – One-Step vs. Two-Step Migrations
  • Federated Content Management – Enterprise Search with a new moniker?

Recent Posts

  • Alfresco Content Accelerator and Alfresco Enterprise Viewer – Improving User Collaboration Efficiency
  • Alfresco Content Accelerator – Document Notification Distribution Lists
  • Alfresco Webinar – Productivity Anywhere: How modern claim and policy document processing can help the new work-from-home normal succeed
  • Alfresco – Viewing Annotations on Versions
  • Alfresco Content Accelerator – Collaboration Enhancements
stacks-of-paper

11 BILLION DOCUMENT
BENCHMARK
OVERVIEW

Learn how TSG was able to leverage DynamoDB, S3, ElasticSearch & AWS to successfully migrate 11 Billion documents.

Download White Paper

Footer

Search

Contact

22 West Washington St
5th Floor
Chicago, IL 60602

inquiry@tsgrp.com

312.372.7777

Copyright © 2023 · Technology Services Group, Inc. · Log in

This website uses cookies to improve your experience. Please accept this site's cookies, but you can opt-out if you wish. Privacy Policy ACCEPT | Cookie settings
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT