OpenContent Policy & Claim allows companies to extend their current data-driven policy and claim systems with electronic file capabilities with seamless integration. This overview video demonstrates the key functionality included in the solution.
Protecting Claim Documents
Documents that contain sensitive information must be redacted to prevent unauthorized users from seeing content they shouldn’t see. For instance, social security numbers and bank routing numbers. Using role based redaction, we can prevent the wrong people from seeing this information. Redactions can also be permanently burned into a document, preventing everyone from seeing the […]
Video Annotations for Security Footage
Many high-volume claim processors deal with long video clips from sources like security cameras. OpenContent Policy and Claim allows for long videos to be bookmarked and annotated to help reviewers quickly jump to important parts of a video. This saves them the time of having to watch the entire video.
Video Annotations for Auto Damage
Many insurance companies ask their customers to submit videos of accidents and damaged properties. This allows adjusters to provide more accurate estimates over photos alone. OpenContent Policy and Claim gives users the ability to quickly and easily annotate videos from within the system.
Sending Claim Documents
Documents being added to a claims folder only represents a portion of the activities an adjuster will perform. Communications outside of the system are sometimes even more critical to capture. By giving users the ability to perform all of their daily tasks inside of the online claims folder, these critical pieces of information are never […]
Correcting Claim Documents
OpenContent Policy and Claim can handle all types of rich media, with more claimants providing pictures of accidents from their phones, your system needs to be able to not only show this content, but provide the adjuster with the ability to enhance photos that may not be taken in the best settings.
Dual Pane Policy and Claim View
OpenContent Policy and Claims Solution was designed with a focus on saving users time, and allowing them to view and process documents as quickly as possible. Rather than hunting through multiple screens, tabs and windows, the most important functionality is just a click away. Via configuration, the system can be easily customized to best suit […]
Adding Notes to a Claim Folder
This demo of OpenContent Policy and Claim I shows how claim notes can be used to understand the state of a folder. Notes can be generated automatically based on actions on a document or folder, or they can be added manually. Folder notes give users a way to add comments to a folder, similar to […]
Bulk Uploading Claim Documents
Documents may be ingested automatically into a claims system from external jobs, platforms or locations, but many claims adjusters will need to be able to quickly upload and file content. Providing users with an easy way to upload multiple documents of various file types is essential to make a claims solution successful.