Extending Webtop 5.3

Challenge

Constantly changing business rules leads to costly system changes . . . especially in highly regulated industries.

Solution

TSG has leveraged WebTop 5.3 and other top software products to provide users with an efficient way to create, route and approve documents and the requests for changes to these documents.  The configurable software application significantly reduces re-testing and revalidation efforts when business rules change.

Benefits

• Dynamically create a Change Request only displaying relevant questions to the user

• Automatically assign and require specific approvers based on configurable business rules

• Decrease approval cycle time with Multi-Document Approval

• Display accurate status on documents with dynamic Headers and Footers

View the full case study for this Solution

Complex Content Migration

Challenge

Significant platform upgrade (i.e. Documentum 4.x to 5.x)… merging in a new division… ongoing bulk imports…  You need to your existing content migrated and you need a solution that is flexible enough to interact with multiple data sources. 

Solution

TSG created OpenMigrate  for our Documentum customers to provide a configurable, modular and extensible framework to address one time and ongoing migrations with a flexible and high-performance architecture.  OpenMigrate is our answer to the shortcomings of typical Documentum migration utilities.

Benefits

• Supports configurable businesses rules
• Provides an extendable, customizable and reusable framework for migrations by separating configuration from the program logic. This allows developers to create, extend and interchange custom modules based on client needs
• The Open Source model allows developers to benefit from modules built by others
• Scalable for high-volume migrations, allowing multiple instances of OpenMigrate to be run simultaneously
• The system is platform agnostic and can work with different source/target software, databases, and operating systems
• Reduces cost of on going validation efforts based on the benefits discussed above

View more Information on this Solution

Document Portal

Challenge

Access to Controlled Documents is time consuming for users that really only need to search, view and print.

Solution

TSG developed a portal application that quickly and easily delivers controlled documents to consumers for searching, viewing and printing with configurable user access.

Benefits

• Significantly reduce time spent retrieving documents

• Reduce training with a simple viewing printing interface

• Quickly find documents with configurable searching

• Secure and restrict access as necessary

• Provide audit trail of views and prints for compliance

• Reduce load—both processing and licensing—on core controlled document system

What's Next With Documentum?

Learn more about how our Document Portal is currently utilizing Documentum here.

View the full case study for this Solution

Web Content Management

Challenge

Web content authoring is usually dictated by the business but controlled by the technology creating a lag in content being created or maintained. Basic WCM solutions are designed for the storage of the content and really don't go far enough in thinking how users are going to use the templates and tools. 

Solution

By creating controlled templates, the average business user can make and maintain content for a web site with little or no involvement from IT.  The templates ensure that standards are used and the content’s look and feel matches the corporate branding.

Additional "add-ons" to the base solutions allow authors more control over their content.  TSG has created a number of tools, based on industry best practices and client requirements,  to improve the use of the out of the box solutions provided.  

Vendors

• Documentum Web Publisher
• Alfresco WCM

View more Information on this Solution

Electronic Forms and Workflow

Challenge

Important Decision making processes, such as appropriation requests, can get bogged down in the unstructured and confusing mess of paper processes.  Requestors and approvers need to have as much complete and accurate information as possible to make pertinent and quick decisions.

Solution

TSG customized our Active Wizard software solution to address the dynamic form and workflow requirements for this client.  By providing a dynamic form (ActiveForm) with an intuitive “Wizard” approach, requestors are able to quickly and accurately complete the form and are prompted for the required documents. Business Rules are built around the form to provide dynamic workflow (ActiveWorkFlow) capable of addressing a dynamic approval process as well as signature reduction requirements. Key components of the solution include:

Benefits

• Accurate and complete request forms
• Reduced completion time
• Reduced approval time
• Dynamic signature assignment
• Signature reduction
• Quicker business decisions and implementations

Secure Extranet Interface

Challenge

Coordinating external companies in the authoring and approval of internal corporate documents stored in a controlled environment. 

The document creation cycle time was very long due to the effort of gathering document feedback and approval from external sources. It was also difficult to enforce corporate standards and templates because many versions of the document were handled outside of the controlled system.

Solution

Provide external companies with the necessary access to the controlled system to allow participation in the authoring and approval process without compromising the system security.

Benefits

• Maintain security of the system

• Get quick and timely input from external sources

• Expose corporate standards, templates and processes to external sources

• Provide electronic approval from external sources

• Save time by providing immediate, electronic access

View the full case study for this Solution

Structured Product Labeling

Challenge

Pharmaceutical companies are faced with FDA mandates requiring that they follow very specific regulations for product labeling content and procedures.

Solution

TSG has helped transition the regulatory affairs division of a Fortune 500 pharmaceutical company to comply with the FDA mandate of SPL for content labeling. From an in-depth understanding of the industry as well as a high command of the technical requirements surrounding the adopted standard, TSG provided guidance to our client to successfully implement SPL.

Benefits

• Compliance with FDA Regulations

• Extensible and scalable solution

View the full case study for this Solution

Electronic Image Markup and Manipulation

Challenge

In a global environment, companies need to move from paper-based document processing to electronic document and image processing in order to facilitate rapid company growth and geographically dispersed teams.

Solution

Technology Services Group partnered with Snowbound Software to jointly design a high-speed imaging solution using Documentum®, Snowbound’s FlexSnap®: SI, and RasterMaster™ SDK; unlike other imaging products, FlexSnap®: SI allows the user to manipulate the pages of images and documents increasing the documents usability. TSG’s tight integration of the Snowbound products with Documentum ensures all features of Snowbound’s markup and document manipulation are available at the same time ensuring full auditing of user actions and the integrity of the original document.

Benefits

• High-speed retrieval of documents and images
• Document markup is available to all users regardless of physical location
• Document pages can be deleted or reordered to meet user needs and improve user productivity
• Original document, including page order, is secured and available for compliance activities
• Audit trail of markup and metadata changes is kept

See TSG's implementation of Snowbound's Page Manipulation feature with Documentum!

See TSG's white paper on integration with  Snowbound's FlexSnap®:SI application here.

View the full case study for this Solution

Document Publishing

Challenge

Modernize a legacy PDF publishing application to dynamically build multi-component PDFs with information from Documentum and run unattended on a Windows server.

Solution

TSG used the client’s existing Appligent AppendPDF Pro installation and refactored the legacy application to improve code performance and add the ability to publish PDF files based on document attribute values in Documentum.

Benefits

• Build a manual from multiple PDF component files
• Include dynamic information in the manual: cover page, disclaimer, table of contents
• Use dynamic design overlays to include Documentum attribute values on each page of the manual
• Improve application resilience with refactored code, enhanced logging, error reporting, and administrative and user alerts

What's Next With Documentum?

Learn more about how our Document Publishing solution is currently utilizing Documentum here.