Consulting

TSG partners with your team to implement the system that meets your needs.  We provide consulting services over the entire spectrum of the project.  From business case development to functional requirements gathering to design, development and implementation of the system.  We can do it all.  And we are there every step of the way with you and your team to get it done.

Installation/Upgrades

EasyInstall is our methodology that we use to install and upgrade your Documentum enterprise content management software.  It allows our consultants to quickly perform the tasks necessary for a successful install or upgrade.  It provides you with a unique level of quality assurance to ensure that every install is hassle-free.  With EasyInstall, you benefit from our years of experience with installations and upgrades.

Content Migration

OpenMigrate is a solution set made up of a highly configurable and extensible migration tools and a proven methodology developed to assist our clients in the migration of their content between content locations.  Our migration tool allows for customized batch processing of documents; pulling them from their original location, applying data transfer and transformation rules, importing the documents into their target repository and setting attribute values.

Training

TSG can help you design and deliver customized training to your users to get the system started on the right foot.  We also have several classes we offer to train your IT staff in the development and architecture skills necessary for a successful content management project.

Performance

Optimize the performance of your Documentum system with a HealthCheck. Using our proven HealthCheck process, our consultants will work with your team to fine-tune hardware, software, and Documentum configurations; improving the responsiveness of your Documentum installation. We will share best practices with your team to increase the user response time for browsing, searching, and viewing documents which will lead to a more satisfying and positive user experience.

Imaging Integration

Why continue to work with paper when you can speed up your vital business processes by hours, days, maybe even weeks using scanned images of the documents? Our consultants can help you integrate imaging products from Snowbound, Annodoc, Brava!, or Prizm into your document management system. With electronic images available to users throughout your organization, you can improve back office and front office functions, like customer service. Use imaging products to annotate, bookmark, manipulate, and watermark your electronic documents; with the latest releases of these imaging products your users can have the functions they enjoy in the paper world with electronic imaging. Our experience with multiple imaging products can help you select the right one for your solution.

Document Control Systems

We have over 10 years of experience working with document control solutions.  Our signature open source product, Active Wizard, can be leveraged to provide the functionality necessary to manage your critical and protected documents.  Using Active Wizard, you can easily handle formal change orders and electronic approval including e-signatures.  We have helped design and implement document control system for leading life sciences and energy companies.  Let us help you protect the integrity of your operating procedures, quality documents, and manufacturing information.  Together, we can help build a configurable system that is flexible enough to meet you most stringent document control requirements.

System Validation for Regulated Industries

Technology Services Group has been working with regulated systems since our inception in 1996.  We understand what is required to prove the integrity of content and data, including 21 CFR Part 11 guidelines for electronic records and electronic signatures.  Over 75% of our business comes from regulated clients and we can help our organization keep its document management systems validated or conduct a retrospective validation to bring a system into compliance.  Why take the risk of using inexperienced resources for your mission critical system?  We understand form development life cycle and quality assurance processes, have been audited by our clients, and apply them to our own products.  Let us bring that expertise to you.

Service Oriented Architecture (SOA) for Document Management Systems

You have heard that SOA can make your IT systems more configurable and responsive to your business, but did you know that there is more than one way to implement SOA for your document management system?  Let us show you how we have used web services , enterprise Java beans, and message queuing to fulfill our customers' desires for an ECM system that is easy to access and integrate.  Using SOA in different contexts can free you from being tied to any specific vendor's software, decrease your total cost of ownership (TCO) by maintaining less code, and provide a stable interface that you can use to provide document management services to your portfolio of business applications.  With SOA, yes, you can be open and free.