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Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row

April 20, 2018

Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row

Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been critical components in multiple successful large client implementations of Alfresco, particularly in the insurance and manufacturing ... [Continue Reading]

Filed Under: Alfresco, Amazon, Amazon EC2, ECM Landscape, Microsoft Azure, Migrations, News, OpenContent Management Suite, OpenMigrate, TSG

OpenContent Solr Services – New TSG Product Offering

March 13, 2018

OpenContent Solr Services – New TSG Product Offering

As part of our campaign to make Documentum better, TSG is announcing the formalization of our OpenContent Solr Services as well as some new features that we are adding to our work with Solr.  We have been working with Lucene and later Solr for over 12 years but have recently discovered several client scenarios and opportunities that are driving our expansion of our Solr capabilities for Documentum, Alfresco, Hadoop and other repositories.  This post will detail the different scenarios as well as ... [Continue Reading]

Filed Under: Alfresco, Documentum, Hadoop, HPI, OpenContent, OpenContent Management Suite, OpenMigrate, OpenSearch, Search

Documentum – What is the business case to replace it?

September 25, 2017

Documentum – What is the business case to replace it?

Last week after meeting with some FileNet customers, we posted on the developing a business case to replace FileNet.  Some of the feedback we got was that the article could be applied to other ECM tools, particularly from Documentum customers.  This post will discuss the development of a business case with both a hard and soft dollar items for the replacement of Documentum with Alfresco. ... [Continue Reading]

Filed Under: Alfresco, Documentum, Open Text, OpenMigrate

Alfresco Bulk Import Tool Versus OpenMigrate – What are some of the differences?

August 21, 2017

Alfresco Bulk Import Tool Versus OpenMigrate – What are some of the differences?

TSG has been conducting a number of large migrations for clients (upwards of 1 billion documents) with our OpenMigrate software product.  Alfresco offers the Bulk Import Tool as a free option for importing content into Alfresco.    While OpenMigrate with its direct file linking option incorporates all of the performance components of the Alfresco Bulk Import Tool, many times clients want to understand all of the differences between the two options.  This post will describe the differences ... [Continue Reading]

Filed Under: Alfresco, Migrations, OpenMigrate

Data Visualization Dashboard for ECM Migrations

July 11, 2017

Data Visualization Dashboard for ECM Migrations

Large Enterprise Content Management migrations tend to be mission critical projects for many companies. The lead up to a migration can be fairly easy to convey status to all interested parties. However, once the migration begins, many clients need the ability to inform interested stakeholders of the overall progress on-demand. Until now, this would require a developer or analyst to take time to analyze logs and manually perform calculations. With the OpenMigrate dashboard, both the developers ... [Continue Reading]

Filed Under: Alfresco, Documentum, Hadoop, Migrations, OpenMigrate

ECM Migrations – Top Ten Planning Tips For a Successful Migration

February 17, 2017

ECM Migrations – Top Ten Planning Tips For a Successful Migration

Start planning early. Clients often underestimate the amount of planning required for any type of migration. Migration often involves more than just moving content from one place to another. Many migrations also have to account for mapping metadata, folder structure, security, and other related objects from the source system to the target system. A typical migration timeline is depicted below. Note the duration of the planning phase. Take inventory of all objects in the source system ... [Continue Reading]

Filed Under: ECM 101, Migrations, OpenMigrate

What makes migrating from a Legacy ECM systems so difficult?

February 10, 2017

What makes migrating from a Legacy ECM systems so difficult?

While many of our clients are embracing modern interfaces for new ECM systems, migrating the content from a legacy ECM can often be a difficult effort due to the complexity and cost of a migration. Over the last 21 years, TSG has migrated applications and content for clients from a variety of legacy ECM envrionments (even homegrown solutions).  This post will address some of the more common migration complexities and our best practices to reduce the cost and effort for legacy ECM ... [Continue Reading]

Filed Under: ECM 101, Migrations, OpenMigrate

FileNet Migration Findings

August 30, 2016

Editor's Note: This article was originally posted in August of 2010. We’ve been answering quite a few questions lately from businesses looking to migrate off of their older FileNet systems. Having been away from this area for a bit, I was looking back over some older blog entries I had written. I came across this write-up, which described a unique engagement where we ended up pulling some of the FileNet migration knowledge we had put INTO OpenMigrate, OUT OF OpenMigrate, and using it as the ... [Continue Reading]

Filed Under: FileNet, OpenMigrate, Tech Tip

FileNet Migration – Best Practices and Client Experience

August 18, 2016

Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure.  This post will share our experience and thoughts around migration from FileNet with OpenMigrate. ... [Continue Reading]

Filed Under: ECM Solutions, FileNet, Migrations, OpenMigrate

New York Philharmonic Throwback – Take A Trip Through 174 Years Of Classical Music

May 23, 2016

Recently, Jody Avirgan from FiveThrityEight posted an excellent discussion with Barbara Haws, archivist & historian at the New York Philharmonic and one of our favorite TSG clients, detailing how the digital archive has grown over the last several years.  TSG assisted NY Philharmonic in digitizing and ingesting terabytes of data which include historical documents, music scores, programs, marketing materials and business records. Back in 2012, TSG’s work with the New York Philharmonic Digital ... [Continue Reading]

Filed Under: Alfresco, Migrations, OpenAnnotate, OpenMigrate

TSG & NYPIUA – A Modern ECM Insurance Solution

May 4, 2016

"A Promise Delivered" New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG's HPI interface and backed by the power of Alfresco, NYPIUA's new ECM is built on modern technology, easily extensible, and easy to integrate with other systems. See how NYPIUA uses TSG's HPI, OpenMigrate, and OpenAnnotate for their daily policy and claim management, enabling them to keep ... [Continue Reading]

Filed Under: Alfresco, Case Study, HPI, Insurance, OpenMigrate, Policy and Claim

Ephesoft Accounts Payable Solution for Alfresco, Documentum and Hadoop

February 26, 2016

Based on multiple recent client efforts, TSG is formalizing our solution for Accounts Payable.  This post will present how Ephesoft Smart Capture, a open source document capture solution, can be combined with OpenMigrate and HPI to deliver a more robust invoice and check processing solution for Alfresco, Documentum or Hadoop ... [Continue Reading]

Filed Under: Alfresco, Documentum, Ephesoft, Hadoop, HPI, OpenMigrate

OpenText Migration to Alfresco – Best Practices with OpenMigrate

February 18, 2016

Recently TSG worked with an R&D client to migrate content from two legacy OpenText repositories into a new Alfresco environment using OpenMigrate. This post will discuss the process used to perform the OpenText to Alfresco migration, as well as some of the technical challenges that were encountered along the way. ... [Continue Reading]

Filed Under: Alfresco, Migrations, Open Text, OpenMigrate

FileNet Migration to Alfresco – Best Practices with OpenMigrate

February 16, 2016

Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents to Alfresco as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure.  This post will share our experience and thoughts around migration with OpenMigrate. ... [Continue Reading]

Filed Under: Alfresco, FileNet, OpenMigrate

Alfresco 5 Deployment : Tips and Tricks

January 29, 2016

TSG has had two recent clients deploy Alfresco 5. After stabilizing the environments to handle the proper production load, we gathered a list of tips and tricks that have helped improve performance for Alfresco 5 around transformation and Microsoft SQL Server.  For clients familar with Alfresco 4, we have found making some small changes within client configurations in Alfresco 5 can result in a substantially improved performance. The remainder of this post will serve as a suggested checklist for ... [Continue Reading]

Filed Under: Alfresco, OpenMigrate Tagged: Alfresco, OpenMigrate, Transformation

FileNet Migration to Alfresco with OpenMigrate

June 30, 2015

TSG recently worked with a client to migrate nearly 4 million documents with metadata from 3 different FileNet systems to Alfresco using OpenMigrate. This post will focus on the technical approach used to migrate all of the content, as well as some of the unique challenges of the migration. ... [Continue Reading]

Filed Under: Alfresco, FileNet, Migrations, OpenMigrate

Documentum or Alfresco Migration Tools – What about Speed?

April 27, 2015

Back in 2013, Documentum announced the Enterprise Migration Appliance while pushing to get clients to upgrade to 7.x.   Renamed the Documentum Enterprise Migration Appliance (DEMA), one of the selling points of the DEMA is a focus on speed.  Architected for the “fastest migration possible”, DEMA was constructed to avoid the Documentum API and go directly to the underlying database.  This post will discuss the impact of speed and compare approaches of different migration tools.  ... [Continue Reading]

Filed Under: Alfresco, Documentum, Migrations, News, OpenMigrate

Alfresco 5 – TSG Products and Solutions Now Available

March 16, 2015

Since the release of Alfresco 5.0, TSG has been working to validate our products and solutions on the latest 5.x version (as of this post, Alfresco Enterprise 5.0.0.5). We are proud to announce our product offerings that are now Alfresco 5 compatible. Continue reading for the details. ... [Continue Reading]

Filed Under: Active Wizard, Alfresco, HPI, OpenAnnotate, OpenContent, OpenMigrate

Hadoop Document Transformations Using Adlib

March 5, 2015

Hadoop Document Transformations Using Adlib

In our series exploring the use of Hadoop for ECM, the best practice from our years of ECM experience tells us is that documents should be stored in both their native content as well as a PDF rendition of the content. Storing a PDF rendition allows consumers quick access to view the content, as well as being able to watermark and control the content to prevent consumers from altering the documents. This post will explore TSG's partnership with Adlib and how we are using Adlib's PDF conversion ... [Continue Reading]

Filed Under: Adlib, Hadoop, Migrations, OpenContent, OpenMigrate, Scanning Tagged: Adlib, Hadoop

Documentum Migration to Alfresco – Best Practices – Recording Available

March 2, 2015

Documentum Migration to Alfresco – Best Practices – Recording Available

More and more decision makers are choosing to migrate from legacy ECM repositories, such as Documentum, to Alfresco.  Whether to gain the advantage of better performance and additional capabilities or as part of an ECM consolidation effort, migrating from a legacy system to Alfresco doesn’t necessarily have to be a complex and difficult process.  TSG conducted a webinar with Alfresco on February 26 - recording available. ... [Continue Reading]

Filed Under: Alfresco, Documentum, Migrations, OpenMigrate

Documentum Migration to Alfresco – Best Practices – Webinar February 26th

February 10, 2015

More and more decision makers are choosing to migrate from legacy ECM repositories, such as Documentum, to Alfresco.  Whether to gain the advantage of better performance and additional capabilities or as part of an ECM consolidation effort, migrating from a legacy system to Alfresco doesn't necessarily have to be a complex and difficult process. Watch the Webinar ... [Continue Reading]

Filed Under: Alfresco, Documentum, Migrations, OpenMigrate

TSG Announces Creation of Hadoop Practice

February 4, 2015

Open Source Hadoop becoming increasing popular for ECM customers Chicago, IL. – February 4, 2015 – Technology Services Group, Inc. (TSG), an open-source enterprise content management (ECM) solution provider, today announced the creation of a new practice area specifically focused on Hadoop and related technologies. ... [Continue Reading]

Filed Under: ECM Landscape, Hadoop, HPI, Lucene, Open Source, OpenAnnotate, OpenContent, OpenMigrate, OpenOverlay Tagged: Hadoop

Ephesoft Export to Documentum Using OpenMigrate

January 23, 2015

Recently a client came to us with a need to export documents and metadata captured using Ephesoft into Documentum.  We’ve seen many clients implement Ephesoft as a capture solution for Alfresco, but had yet to see anyone export into Documentum.  This post will discuss how OpenMigrate provides a configurable bridge between Documentum and Ephesoft. ... [Continue Reading]

Filed Under: DFC, Documentum, Ephesoft, Migrations, OpenMigrate

Hadoop – Why Hadoop as a Content Store when Caching Content for ECM Consumers

January 19, 2015

Hadoop – Why Hadoop as a Content Store when Caching Content for ECM Consumers

Last week we posted on a publishing approach for enterprise search.  Along with enterprise search, we have seen more and more ECM clients look to publish content out of the ECM repository for a variety of business reasons including performance, business continuity and reducing costs.  This post will highlight how Hadoop can be used within a publishing architecture and explain some of the benefits. ... [Continue Reading]

Filed Under: Alfresco, Documentum, Hadoop, HPI, Open Source, OpenMigrate Tagged: ECM, Hadoop, HPI, OpenMigrate, portal

Enterprise Document Search – A Publishing rather than Crawler/Federated Approach

January 16, 2015

Enterprise Document Search – A Publishing rather than Crawler/Federated Approach

I met with a client yesterday that was struggling with a typical ECM issue in regards to how to provide for searches against multiple ECM environments.  While ECM vendors love to pitch the “one repository to rule them all”, most ECM users have content in a variety of different solutions that have evolved over time.  This post will provide thoughts on how to publish to a common search/retrieval repository and benefits over a crawling or federated approach. ... [Continue Reading]

Filed Under: Alfresco, Documentum, Hadoop, Lucene, Migrations, OpenMigrate Tagged: Hadoop

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  • Claim and Policy Documentation – Free User Requirements Template April 26, 2018
    Based on our experience with multiple insurance clients, TSG has developed a common user requirements template for management of digital documentation.  For current clients, we often use this as a starting point when discussing goals of the new system.  For those clients looking to update their documentation methods, we are happy to provide this as […]
  • Alfresco Share – Comparison with OpenContent Management Suite Series April 25, 2018
    Alfresco’s out of the box user interface, Share, is typically the collaboration interface most Alfresco clients leverage for their initial development efforts.  Alfresco Share has garnered some concerned attention from Alfresco customers this year when Alfresco announced that Alfresco would be deprecating Share in future.  To help readers understand the difference between Share and the OpenContent […]

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