Technology Services Group

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Alfresco Solutions of the Year 2017 – TSG wins Alfresco award for sixth year in a row

Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been critical components in multiple successful large client implementations of Alfresco, particularly in the insurance and manufacturing ... [Continue Reading]

OpenContent Solr Services – New TSG Product Offering

As part of our campaign to make Documentum better, TSG is announcing the formalization of our OpenContent Solr Services as well as some new features that we are adding to our work with Solr.  We have been working with Lucene and later Solr for over 12 years but have recently discovered several client scenarios and opportunities that are driving our expansion of our Solr capabilities for Documentum, Alfresco, Hadoop and other repositories.  This post will detail the different scenarios as well as ... [Continue Reading]

Documentum – What is the business case to replace it?

Last week after meeting with some FileNet customers, we posted on the developing a business case to replace FileNet.  Some of the feedback we got was that the article could be applied to other ECM tools, particularly from Documentum customers.  This post will discuss the development of a business case with both a hard and soft dollar items for the replacement of Documentum with Alfresco. ... [Continue Reading]

Alfresco Bulk Import Tool Versus OpenMigrate – What are some of the differences?

TSG has been conducting a number of large migrations for clients (upwards of 1 billion documents) with our OpenMigrate software product.  Alfresco offers the Bulk Import Tool as a free option for importing content into Alfresco.    While OpenMigrate with its direct file linking option incorporates all of the performance components of the Alfresco Bulk Import Tool, many times clients want to understand all of the differences between the two options.  This post will describe the differences ... [Continue Reading]

Data Visualization Dashboard for ECM Migrations

Large Enterprise Content Management migrations tend to be mission critical projects for many companies. The lead up to a migration can be fairly easy to convey status to all interested parties. However, once the migration begins, many clients need the ability to inform interested stakeholders of the overall progress on-demand. Until now, this would require a developer or analyst to take time to analyze logs and manually perform calculations. With the OpenMigrate dashboard, both the developers ... [Continue Reading]

ECM Migrations – Top Ten Planning Tips For a Successful Migration

Start planning early. Clients often underestimate the amount of planning required for any type of migration. Migration often involves more than just moving content from one place to another. Many migrations also have to account for mapping metadata, folder structure, security, and other related objects from the source system to the target system. A typical migration timeline is depicted below. Note the duration of the planning phase. Take inventory of all objects in the source system ... [Continue Reading]

What makes migrating from a Legacy ECM systems so difficult?

While many of our clients are embracing modern interfaces for new ECM systems, migrating the content from a legacy ECM can often be a difficult effort due to the complexity and cost of a migration. Over the last 21 years, TSG has migrated applications and content for clients from a variety of legacy ECM envrionments (even homegrown solutions).  This post will address some of the more common migration complexities and our best practices to reduce the cost and effort for legacy ECM ... [Continue Reading]

FileNet Migration Findings

Editor's Note: This article was originally posted in August of 2010. We’ve been answering quite a few questions lately from businesses looking to migrate off of their older FileNet systems. Having been away from this area for a bit, I was looking back over some older blog entries I had written. I came across this write-up, which described a unique engagement where we ended up pulling some of the FileNet migration knowledge we had put INTO OpenMigrate, OUT OF OpenMigrate, and using it as the ... [Continue Reading]

FileNet Migration – Best Practices and Client Experience

Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure.  This post will share our experience and thoughts around migration from FileNet with OpenMigrate. ... [Continue Reading]

New York Philharmonic Throwback – Take A Trip Through 174 Years Of Classical Music

Recently, Jody Avirgan from FiveThrityEight posted an excellent discussion with Barbara Haws, archivist & historian at the New York Philharmonic and one of our favorite TSG clients, detailing how the digital archive has grown over the last several years.  TSG assisted NY Philharmonic in digitizing and ingesting terabytes of data which include historical documents, music scores, programs, marketing materials and business records. Back in 2012, TSG’s work with the New York Philharmonic Digital ... [Continue Reading]

TSG & NYPIUA – A Modern ECM Insurance Solution

"A Promise Delivered" New York Property Insurance Underwriting Association (NYPIUA) shares their success story replacing their legacy mainframe ECM with the help of Technology Services Group. Built on TSG's HPI interface and backed by the power of Alfresco, NYPIUA's new ECM is built on modern technology, easily extensible, and easy to integrate with other systems. See how NYPIUA uses TSG's HPI, OpenMigrate, and OpenAnnotate for their daily policy and claim management, enabling them to keep ... [Continue Reading]

Ephesoft Accounts Payable Solution for Alfresco, Documentum and Hadoop

Based on multiple recent client efforts, TSG is formalizing our solution for Accounts Payable.  This post will present how Ephesoft Smart Capture, a open source document capture solution, can be combined with OpenMigrate and HPI to deliver a more robust invoice and check processing solution for Alfresco, Documentum or Hadoop ... [Continue Reading]

FileNet Migration to Alfresco – Best Practices with OpenMigrate

Whether it is a trend, just coincidence, or the fading of IBM’s influence in content management, recently we have had multiple clients request migration of FileNet images and documents to Alfresco as part of a long term plan to remove the FileNet/IBM solutions from their infrastructure.  This post will share our experience and thoughts around migration with OpenMigrate. ... [Continue Reading]

Alfresco 5 Deployment : Tips and Tricks

TSG has had two recent clients deploy Alfresco 5. After stabilizing the environments to handle the proper production load, we gathered a list of tips and tricks that have helped improve performance for Alfresco 5 around transformation and Microsoft SQL Server.  For clients familar with Alfresco 4, we have found making some small changes within client configurations in Alfresco 5 can result in a substantially improved performance. The remainder of this post will serve as a suggested checklist for ... [Continue Reading]

Documentum or Alfresco Migration Tools – What about Speed?

Back in 2013, Documentum announced the Enterprise Migration Appliance while pushing to get clients to upgrade to 7.x.   Renamed the Documentum Enterprise Migration Appliance (DEMA), one of the selling points of the DEMA is a focus on speed.  Architected for the “fastest migration possible”, DEMA was constructed to avoid the Documentum API and go directly to the underlying database.  This post will discuss the impact of speed and compare approaches of different migration tools.  ... [Continue Reading]

Hadoop Document Transformations Using Adlib

In our series exploring the use of Hadoop for ECM, the best practice from our years of ECM experience tells us is that documents should be stored in both their native content as well as a PDF rendition of the content. Storing a PDF rendition allows consumers quick access to view the content, as well as being able to watermark and control the content to prevent consumers from altering the documents. This post will explore TSG's partnership with Adlib and how we are using Adlib's PDF conversion ... [Continue Reading]

Documentum Migration to Alfresco – Best Practices – Recording Available

More and more decision makers are choosing to migrate from legacy ECM repositories, such as Documentum, to Alfresco.  Whether to gain the advantage of better performance and additional capabilities or as part of an ECM consolidation effort, migrating from a legacy system to Alfresco doesn’t necessarily have to be a complex and difficult process.  TSG conducted a webinar with Alfresco on February 26 - recording available. ... [Continue Reading]

Documentum Migration to Alfresco – Best Practices – Webinar February 26th

More and more decision makers are choosing to migrate from legacy ECM repositories, such as Documentum, to Alfresco.  Whether to gain the advantage of better performance and additional capabilities or as part of an ECM consolidation effort, migrating from a legacy system to Alfresco doesn't necessarily have to be a complex and difficult process. ... [Continue Reading]

TSG Announces Creation of Hadoop Practice

Open Source Hadoop becoming increasing popular for ECM customers Chicago, IL. – February 4, 2015 – Technology Services Group, Inc. (TSG), an open-source enterprise content management (ECM) solution provider, today announced the creation of a new practice area specifically focused on Hadoop and related technologies. ... [Continue Reading]

Ephesoft Export to Documentum Using OpenMigrate

Recently a client came to us with a need to export documents and metadata captured using Ephesoft into Documentum.  We’ve seen many clients implement Ephesoft as a capture solution for Alfresco, but had yet to see anyone export into Documentum.  This post will discuss how OpenMigrate provides a configurable bridge between Documentum and Ephesoft. ... [Continue Reading]

Hadoop – Why Hadoop as a Content Store when Caching Content for ECM Consumers

Last week we posted on a publishing approach for enterprise search.  Along with enterprise search, we have seen more and more ECM clients look to publish content out of the ECM repository for a variety of business reasons including performance, business continuity and reducing costs.  This post will highlight how Hadoop can be used within a publishing architecture and explain some of the benefits. ... [Continue Reading]

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  • Alfresco – ADF and OpenContent Comparison- REST Web Services July 19, 2018
    Earlier this year we wrote about comparing Alfresco Share to OpenContent Management Suite.  As part of that comparison series, we mentioned that Share has garnered some concerned attention from Alfresco customers this year when Alfresco announced that Share would be deprecated in future.  In moving away from Share, Alfresco has been heavily promoting their Application Development Framework (ADF) as […]
  • Controlled Printing in Alfresco and Documentum July 17, 2018
    In recent conversations with many of our manufacturing clients, Controlled Printing has become a frequent topic of  conversation.  We often see controlled print requirements in systems responsible for managing documents and records to prove that goods are being manufactured and processes are being executed in a repeatable, quality manner (i.e. manufacturing of a widget, plant […]

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