Many Documentum Compliance Manager (DCM) 5.3 users are reaching a decision point on upgrading to DCM 6.5. The typical driver is primary support for DCM 5.3 expired on 12/31/2009 while DCM 6.5 will be supported until 08/31/2012. Typically DCM is used by companies operating in regulated industries (ex: pharmaceutical manufacturing) to meet regulatory requirements around […]
Documentum 6.5 Upgrade – Character Encoding Issues
Special Note: Anyone that is planning an upgrade from Documentum 5.3 to 6.5 should look closely at this note as some types of upgrades (clone or in-place) could result in content that was retrievable from 5.3 not being available in 6.5. This post was developed based on recent work for a major pharmaceutical client. The client, […]
Documentum Health Check
For many clients, one of our first projects is a Documentum Health Check. This is typically a 2-3 day project where one of our technical architects will visit onsite to review all the different components of the Documentum environment. We encourage this type of project as it allows us to be more pro-active with identifying […]
Documentum r_object_id – Thoughts and Best Practices
During our upgrade and migration work, we typically get asked the question “can OpenMigrate preserve the r_object_id during the upgrade process?” Clients typically look for this because they are using the r_object_id as the “link” between Documentum and another system (PeopleSoft, SAP, Custom….).
Documentum Migration to Alfresco – Summary of Series Postings
While TSG will continue posting our experience on clients that are moving from Documentum to Alfresco, this will be our last posting for our series over the summer of 2010. Summaries of the articles are presented below: Documentum Migration to Alfresco – in our first post, we discussed the reasons why clients are choosing to […]
Documentum Support and Maintenance – Thoughts on continuing for WDK based applications
In this difficult economic environment, many clients are scrutinizing every bill to look for ways to reduce costs. A client called me the other day in reviewing their current maintenance agreement with Documentum/EMC. As with most clients, Documentum maintenance was 19% of the purchase price. My clients rather leading question was: “Given that Documentum has […]
Documentum WebPublisher and Alfresco WCM
With Documentum announcing a relationship with Fatwire and that they will no longer invest in WDK (and WebPublisher solutions), many Documentum WebPublisher clients have looked at FatWire as well as Alfresco Web Publishing as an alternative to WebPublisher. This post will compare WebPublisher to Alfresco to give users a deeper understanding of both tools. Background […]
Documentum, Document Control and Alfresco
I was talking to a Life Sciences client that was looking to move away from Documentum for Document Control and they were asking the logical question “Why haven’t more companies moved to Alfresco and Open Source?” For this post, I will try to address some of the reasons as well as present some background on […]
Documentum and Alfresco – Support Overview
Continuing our series of posts discussing Documentum and Alfresco, the following offers a brief summary of support offered by both Documentum and Alfresco. Documentum Support EMC offers a number of support options for software customers –Enhanced and Basic, which extends to both EMC hardware and software products. Basic support provides 5×9 support with various response […]