Chicago, IL. – April 4, 2018 – Technology Services Group, Inc. (TSG) the leading provider of content management solutions and services for the Fortune 1000, announced today the recognition of both the OpenContent Management Suite and OpenMigrate as Alfresco’s 2017 Solutions of the Year for the Americas. TSG was recognized for both products as they have been critical components in multiple successful large client implementations of Alfresco, particularly in the insurance and manufacturing ... [Continue Reading]
Alan Pelz-Sharpe – Deep Analysis Review of Technology Services Group
At the beginning of 2018, TSG hired Alan Pelz-Sharpe of Deep Analysis to conduct a review of TSG’s products and services. Alan both visited the TSG office as well as interviewed multiple customers and partners to better understand TSG’s offerings. This post will present his findings. ... [Continue Reading]
Alfresco on AWS – Achieving High Availability
Several of our clients have moved from running on-premise systems to the Amazon Web Services cloud. One of the most significant benefits with AWS in regards to high availability can be found by leveraging database high availability with AWS’ Relational Database Service (RDS) and file system high availability with AWS S3 or EFS (Elastic File System). This post will describe how to achieve a high availability architecture for Alfresco solutions. ... [Continue Reading]
2018 Thoughts and Predictions as well as recap of 2017 postings
2017 was the busiest year ever for the TSG blog. Whether it was the finalization of the purchase of Documentum by OpenText or Gartner’s 180 on IBM, we had our most active year with over 60,000 views of our different articles. This post will highlight some of the most popular articles as well as our predictions for 2018. ... [Continue Reading]
OpenAnnotate – Beta Availability as a service on Amazon Web Services
We often receive requests from integrators or ECM customers that are looking for a way to add OpenAnnotate to their existing ECM infrastructure. For many Documentum or Alfresco deployments, OpenAnnotate can easily be added into their current infrastructures. To address clients that are not on Documentum or Alfresco, or are looking to augment their existing ECM with annotation in the cloud, we have developed OpenAnnotate as a service with Amazon Web Services. This post will detail the ... [Continue Reading]
Alfresco & AWS – Modernizing Records Management – Case Study from the Department of the Navy
This week Alfresco released a case study and whitepaper highlighting the process efficiency and cost savings for modernization of the Department of the Navy's records management program. Using AWS and Alfresco, the DON TRACKER solution retired 20 separate systems and delivered a solutions responding to the Managing Government Records Directive from the Office of Management and Budget (OMB) and the National Archives and Records Administration (NARA). In addition to the case study, the ... [Continue Reading]
ECM Roadmap – Thoughts on Planning for the Future
TSG was part of a presentation on at the Document Strategy Conference two weeks ago. One of the follow-up items was our thoughts on an ECM Roadmap. Tied to our earlier post on upcoming ECM disruptions, this post will present our initial thoughts on defining a roadmap and approach for modernizing an ECM System. ... [Continue Reading]
Modern Insurance Platforms For Claims Documentation
TSG is partnering with Alfresco and Claimwire to host a morning event on May 4th entitled Modern Insurance Platforms for Claim Documentation. The teaser video below gives a short tour of some of the functionality that will be discussed. Be sure to check out the event overview for more information on the event. ... [Continue Reading]
Claims Documentation – Modernizing Insurance Platforms
TSG is partnering with Alfresco and Claimwire to host a morning event on May 4th entitled Modern Insurance Platforms for Claim Documentation. Compared to our first 15 years of our ECM practice when Life Sciences and other compliance applications like manufacturing and plant operations drove most of the innovation in the ECM space, we have been seeing an uptick in financial services over the last 5 years and particularly claims management for the Insurance industry. This post will highlight ... [Continue Reading]
Box and ECM – What is Box missing?
Box and other Enterprise File Sync and Share (EFSS) tools have been very successful filling the next generation document collaboration needs. Like SharePoint before it, Box and other tools, while being great at sharing files, being successful in collaboration doesn't necessarily lead to success in ECM. Back in December of 2016, we wrote an article on 9 market reasons Box would never be a serious ECM alternative For this post, rather than market thoughts, we will share our experience with ... [Continue Reading]
2017 ECM Thoughts and Predictions as well as recap of 2016 postings
With the beginning of 2017, it is time for our annual thoughts from our blog from 2016 as well as the ECM industry in general. Biggest news of the year – Dell purchases EMC, OpenText purchases Documentum from Dell Clearly the biggest news of the year for our readers was the purchase by Dell of EMC and then the sale by EMC of ECD (Enterprise Content Division that includes Documentum) to OpenText. Our most popular post of the year was Documentum sold to OpenText – Detailed Analysis and ... [Continue Reading]
Microsoft Azure HDInsight for ECM on Hadoop
As we have posted in the past, Amazon's Web Services (AWS) cloud infrastructure offering has been a very attractive option for companies looking to outsource some, or all, of their infrastructure. Microsoft, while a little late to the market, has put together a comparable suite of tools to Amazon's AWS offerings, including a very robust Hadoop as a managed service. This post is going to outline how cloud providers like Azure's HDInsight service have matured into an offering that should be ... [Continue Reading]
Documentum in the Cloud – Gartner Thoughts – Amazon continues to shine while VMWare plunges
In August, Gartner released the 2016 ratings for Cloud Infrastructure as a Service. As we posted last month , with the news early this year that EMC is looking to sell Documentum, clients that used to be looking at Documentum hosting offerings from EMC are now considering other, better, alternatives including industry leading Amazon Web Services. This post will present the latest thoughts from Gartner. ... [Continue Reading]
Alfresco – Amazon Web Services or On-Premise?
One of our clients is replacing IBM/FileNet with Alfresco. As this will be a new Alfresco installation, the client is considering building out an Alfresco infrastructure within one of their data centers or within the Amazon Web Services (AWS) Cloud. This post will share our analysis of the pros and cons of both approaches. ... [Continue Reading]
ECM Disruptors – Open Source, The Cloud, Software as a Service and Big Data – What are clients doing?
When it comes to new technology, one Accenture partner once shared an interesting analogy comparing new technology to teenager vices. Everyone is talking about it, few are doing it, and those that are doing it aren’t doing it very well. For this post, we will discuss TSG’s ECM clients, The Cloud, Software as a Services (SaaS) and Big Data to shed some light on what our clients are talking about, what they're actually do doing, and with our thoughts for readers to consider. ... [Continue Reading]
ImageWare from Cannon – Migration to Alfresco in the Cloud
As summarized in our series of migration posts, many of our clients are moving to Alfresco from legacy ECM solutions. For one of our current clients, we are moving from an onsite Canon ImageWare solution to Alfresco hosted within the Amazon Cloud. This post will share our experience migrating from ImageWare to Alfresco and include some specifics in regards to technical migration nuances. ... [Continue Reading]
Documentum Migration to Alfresco – Making one small mobile/cloud step first
Having already addressed here Why Clients are migrating from Documentum to Alfresco, the major issue most long-time clients have with moving from Documentum to Alfresco is how to take that first step. Legacy Documentum users often have terabytes of documents stored in Documentum and contemplating a move to any platform would be costly and resource intensive. One innovative approach clients are considering is to introduce Alfresco for new initiatives with integration to legacy Documentum ... [Continue Reading]
Documentum to Alfresco Migration – SaaS and the Cloud
With an increased pressure to control IT costs, we are seeing more and more clients not only migrating from Documentum to Alfresco, but looking for other ways to reduce spending via Software as a Service (Saas) in the Cloud. While we have already discussed the cost savings of Alfresco as well as ways to leverage solutions, this post will present some innovative ideas TSG has been seeing from Documentum customers who have moved to Alfresco in the Cloud. ... [Continue Reading]
Predictions for EMC Documentum in 2013
EMC made many significant announcements in 2012 (D2, xCP, D7) that has impacted their user base. Now that the dust has settled, we are making the following predictions as we look forward into 2013: ... [Continue Reading]
Salesforce.com Dreamforce Conclusion
The Salesforce.com Dreamforce convention is winding so we thought we would share our thoughts on what we observed and heard over the past week. As always, the convention offered a lot of fanfare and excitement mixed with tons of useful knowledge from the over 800 sessions. For the most part we are convinced that the Social Enterprise is gaining a significant amount of traction, and more and more companies are looking for ways to move their legacy systems from on-premise to the cloud. ... [Continue Reading]
Integrating Solutions in the Cloud with Alfresco
As our clients move to a cloud-based architecture one of the most significant benefits in deploying Alfresco is the ability to leverage its APIs and integrate it with complementary products providing complete solutions. The range of APIs within Alfresco is significant: CMIS, REST, JavaScript, Java Foundation, and JSR-168 Portlets. There are also several ways to extend the repository including developing sub-systems and creating new modules. There are several out of the box integrations ... [Continue Reading]
Improving Solutions with Alfresco Cloud and Integrations
Moving documents and data fluidly within and between companies electronically has been a goal since people first started storing data in a computer. While, I’m sure every one of us believed we would one day rid ourselves of the multi-colored carbon copy forms I’m not so sure we foresaw the less than elegant ways systems have been cobbled together. The back-end architecture of several older or early-adopter systems is less than stellar. With advances from Alfresco cloud computing and ... [Continue Reading]
Documentum Mobile Approval – Screencam and Demo Published
As we discussed in a previous post on mobile and third party approval, TSG is currently in the development process for our mobile approval interface for the Active Wizard. One of the early deliverables of the effort is a standalone demonstration of inbox/approve/reject functionality working on a variety of mobile platforms. A screencam of the overall soloution is located in our Learning Zone. This post will provide a written background on the solution as well as a link for you to try the ... [Continue Reading]
EMC World 2012 – May 22nd – Jeetu Patel and Rohit Ghai Keynote – A Roadmap for Transforming Your World
The Technical Keynote is on Tuesday this year. Rohit is VP Products, Jeetu is CSO and CMO. This post will present our notes and thoughts on the presentation. The presentation was very consistent presentation with Rick’s Keynote yesterday. ... [Continue Reading]
EMC World 2012 – Breakfast Discussion – The Partner and Solution Dilemma
With Rick Devenuti’s keynote focused on solutions, I had an interesting conversation over breakfast with some IIG consultants that was worth a post. Skipping the VMWare Keynote so I had some time to think it through. ... [Continue Reading]
