TSG recently had the privilege of test driving and customizing Documentum’s new collaboration solution, CenterStage Pro. CenterStage Pro is a next-generation collaboration tool and features a sleek new interface that does away with Documentum’s traditional WDK front ends. To become familiar with the inner workings of CenterStage, we experimented with customizing the application to allow users to access our Active Wizard routing and approval tool. This is a common customization we see with many ... [Continue Reading]
TSG Wins 101 Best & Brightest Companies in Chicago to work for
On Monday, we were proud to accept an award from the National Association for Business Resources (NABR) for being one of the 101 Best & Brightest Companies in Chicago to work for. While we all love working at TSG, it was nice to validate that the work environment we foster is recognized as a leader in today’s workforce. Being a smaller firm, we were honored to be in the presence of other winners such as Verizon, Earnest & Young, Astellas, Morningstar and KPMG. Despite the current state ... [Continue Reading]
Active Wizard 3.9 Preview – Form Security
In previous releases of the Active Wizard, if you wanted to change the security settings on the form, you needed to customize the application, either by changing the lifecycle settings, or changing the ACLs. The problem with this is that those changes are system wide. There’s no way to have different security settings per form type. Take the following scenario: what if we wanted to have one form locked down during the approval route (say, a Change Request), and another form allow edits during ... [Continue Reading]
HPI Search for Alfresco
To go along with the release of High Performance Interface (HPI) 1.1.5, TSG is pleased to announce HPI Search for the upcoming Alfresco 3.2 release. Most ECM users are consumers of the information stored in the repository, and consumers need a quick and efficient way to retrieve the documents they are searching for. One complaint heard far too often from consumers is that searching within most ECM systems can be complicated and inefficient. HPI for Alfresco's simple, yet highly intuitive ... [Continue Reading]
HPI 1.1.5 Released; Spotlight on Related Folders
The Related Folders feature on the HPI Desktop allow folders that are somehow “related” to the current folder to be displayed on the Desktop screen (in addition to the documents that the current folder already contains). An example of this could be: I’m viewing an insurance claim folder for Sally. As I’m processing Sally’s claim, I might need to view her employer’s current insurance policy. Using HPI’s Related Folders, I can have a relationship set up from company policy folders to individual ... [Continue Reading]
HPI Administrator Released
HPI Admin Configuring Made Easy Available Now Coinciding with the latest release of HPI 1.1.5, TSG is pleased to announce the release of an Administrator tool to aid in configuring HPI, our streamline Documentum and Alfresco interface. This tool, aptly named HPI Administrator, allows an administrator to configure the XML that drives the operation of HPI using a visual interface. This allows both expert level HPI users as well as beginners to easily configure HPI instances without worrying about ... [Continue Reading]
Documentum 6.5 LightWeight SysObjects, Captiva and OpenMigrate
One of our clients is upgrading this fall to 6.5 and was disappointed that EMC Documentum Captiva has yet to support LightWeight SysObjects (LWSO) and how that is affecting his plans. In our discussions, the client has considerable content stored as images and documents that he would like to leverage LWSO to reduce the database size as well as improve performance. As we brainstormed his solution, the client determined that it was probably not necessary to be concerned about Captiva plans ... [Continue Reading]
TSG Open Source Product Plans
We just finished up our 3rd Quarter planning in regards to our product solutions. Some highlights: OpenMigrate continues to be our top downloaded product. Most of our effort in the 2nd quarter involved taking this enterprise class solution and make it easier to install and configure. From discussions with users, our efforts have been a success. Users continued to be impressed with the speed and capabilities. We are anticipating a surge this fall as users leverage OpenMigrate as part of ... [Continue Reading]
Common Questions about 6.5 Upgrade
As we mentioned in previous posts, we know upgrades are on a lot of people’s minds as of late. From the Documentum user community, we hear similar questions/statements so we thought it would be helpful to jot down our thoughts in response to these questions: Do I need to reindex all my content with FAST? Depends. You’ll find the details needed to answer that buried on page 27 in the Content Server 6.5 Release Notes; as part of the explanation for support note 144876. The takeaway is that 5.3.x ... [Continue Reading]
Preparing for the Documentum Software Audit – quick tips and thoughts
Based on articles at CMS Watch as well as discussions with users, it has become pretty common within the Documentum user base to see software audits within the last year. Every client has different applications, license agreements and usage. We think it would be useful for all readers to get some quick tips from our experience with different clients on software audits. Tip 1 – Get an understanding, better yet, an agreement with the vendor about what you own now before the audit. Having been ... [Continue Reading]
Webtop Search Query Customization
Customized webtop searches don't always return what you expect. The actual SQL that is running the search behind the scenes by webtop often differs across databases. To check the generated SQL on Webtop 6 or Webtop 6.5, hold down the "control" key while you click on the edit search button on the search results page. A popup window will open showing you helpful information about the QueryBuilder object. We came across an issue at a client that had FAST full-text searches producing case ... [Continue Reading]
Increase in downloads of Documentum Open Source from TSG
Over the past couple of months we have noticed a marked increase in the number of downloads of our Open Source offerings for Documentum. Comparing January to June, our downloads have increased 200%. Without engaging in any scientific studies, we can’t help but wonder whether this increase is due to: Continued evolution of the Open Source movement and the adoption by traditional software purchasers as to the benefits of Open Source The recession and tightening IT budgets The upcoming end of ... [Continue Reading]
Upgrading your Webtop 5.3 Application NOW to simplify your 6.5 upgrade later
As evidenced during EMC World and at our clients, the decision to upgrade to Documentum 6.5 has proven itself more difficult than previous upgrade decisions. While the back-end migration can be fairly straightforward, most users are struggling with the cost, effort and risk of upgrading the front-end Webtop application. As one client put it: “I feel like I am paying 100K in development and testing to give the users essentially the same system” Other factors that tie into a difficult Webtop ... [Continue Reading]
Active Wizard Recertified in Designed for EMC Program
Just a quick announcement - the Active Wizard has been re-certified as an application in the Designed for EMC Documentum program! View the Active Wizard in the EMC Solution Gallery! View Demos of the Active Wizard in the TSG Learning Zone. ... [Continue Reading]
Documentum Versioning – Differences Between 5.3 and D6.x
During a recent Active Wizard development effort, we noticed that major versioning a Documentum object was acting differently in D6.5 vs. 5.3. No errors were thrown in the 6.5 environment, but it didn’t appear that the CURRENT label was being moved properly to the new major version. It turns out that the DFC in 6.x changed the way version labels are interpreted in the IDfSysObject#checkin method when you want to check in a major version. Before D6, the wizard did something like this ... [Continue Reading]
Active Wizard 3.9 Preview – Form Email Module
As part of the upcoming 3.9 release of the Active Wizard, we've added a new email module to the product. The email module provides a new ‘email form’ answer action in the wizard admin. This allows administrators to configure an email address that the form should be sent out to. Here’s what the admin screen looks like: The address source lets the admin configure where to send the email – it can be admin defined (just type an address in the box), or the address can be supplied by the user ... [Continue Reading]
Pharma Documentum Upgrade Challenges and How to Avoid Them
A majority of our Documentum pharma clients have yet to upgrade from the 5.x platform up to 6. Pharma clients have been long-time users of Documentum and as a result have robust (often highly customized) Documentum installations, causing upgrade costs to soar. In addition, a significant upgrade often means a complete system revalidation which in and of itself is expensive. Many are excited about the new user experience features and technology enhancements that are available with 6 (right-click ... [Continue Reading]
Testing on Multiple IE Versions and Other Browsers
During application development, it is often times necessary to test the application on multiple browser platforms and versions. This can be relatively straight forward when testing different browser platforms, such as IE vs. Firefox vs. Chrome, since all of these browsers can be installed on the same operating system. But what about testing different versions of IE? Many of our clients have users that are on different versions – some may be on IE7, while others are still on IE6. With the ... [Continue Reading]
HPI – Designed for EMC Application
TSG’s open source High Performance Interface (HPI) application has earned the Designed for EMC accreditation. This is a thorough accreditation process for partner developed offerings for EMC. Applications that achieve this designation have been developed to meet EMC’s criteria of robustness, high performance, strict testing, and high quality standards of development and documentation. You can now view HPI on the EMC Partner Solution Gallery. Available free as OpenSource, HPI provides a ... [Continue Reading]
TSG Client Briefing – June 4th
TSG will be conducting a client briefing June 4th, 2009 at the University of Chicago Gleacher Center in downtown Chicago. We hope to see all of our existing clients in attendance as well as potential clients who may be interested in learning more about TSG and Enterprise Content Managent as a whole. It will be a great opportunity to share experiences and best practices across organizations. In the coming weeks, we will be finalizing the agenda based on input from attendees. Topics may ... [Continue Reading]
Annotation Services
An important part of an ECM platform is the ability to collaborate on your content, in creation, review, or approval. In many businesses this means annotations on documents that you are reviewing. TSG has built a proof of concept application that allows users to add notes to a document using flex interface. That means no "special" software needed on the client machines. We built the application using TSG's OpenContent web services that it can run on a number of different platforms including ... [Continue Reading]
OpenMigrate, Install Guide and Samples
OpenMigrate is now easier than ever to install with OpenMigrate 1.3RC2. This latest version has been repackaged so that you can get OpenMigrate up and running in under 5 minutes. Because every environment is different, there is some changes to environmental variables but it is easy. We have put together a video showing you how. Included in this package are some sample migrations to see just how easy OpenMigrate is. In the video, we talk about doing a simple File System to File System ... [Continue Reading]
Active Wizard / SharePoint Integration
Many of our clients use SharePoint to collaborate on documents. These users may also use a Documentum repository to route, approve, and store controlled documents. When thinking about this scenario, we considered how the Active Wizard could be used route SharePoint documents using the Active Form module of the wizard. Thanks in part to the existing Webtop Connector, we were able to come up with a working prototype in no time! First, we added a menu item when selecting a document to allow a ... [Continue Reading]
Introducing the TSG Learning Zone
New on our website is the TSG Learning Zone. The learning zone is a Flex-based application that is designed to allow easy access to all of our product demos. You can easily navigate through demos that interest you and learn about how our Open Source products can be used to enhance your existing ECM applications. To get to the Learning Zone, simply click the Learning Zone link in the site header on any page of our website. When you load the Learning Zone, you’ll be taken to a landing ... [Continue Reading]
Welcome to the TSG Blog!
Welcome to the Technology Services Group (TSG) Blog. We hope to utilize this blog as a great way to keep our existing and potential clients up to date on what TSG is working on and keep everyone up to date on our open source offerings. We'll be posting product updates, technical tips, and R&D effort updates. We will also be able to offer insights into trends we are seeing within the ECM community as well as best practices across various industries. TSG has been working with ECM ... [Continue Reading]
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